Folsom, CA, United States
Client Services Representative
The Client Services Representative will respond to customer phone inquiries in a prompt, courteous and concise manner. They provide callers with unbiased information to assist customers with application and eligibility requirements.
Accesses, reads, and interprets customers and provider data elements within customer’s application.
Performs accurately all data entry functions to reflect customer activity/transactions.
Answers customer questions and assists in problem resolution.
Assists customers in the enrollment process.
Documents all customer encounters in clear and concise logs.
Background in health care, human services, or customer service
Experience in data entry and call centers
Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner
Excellent organizational, interpersonal, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to successfully execute many complex tasks simultaneously.
High school diploma, GED, or equivalent certification
On My Own
Citrus Heights, CA, United States
POSITION: Independent Living Services Program Assistant
DEFINITION: Assist the Program Manager with the day-to day operations and long term goals of the Independent Living Services Program and provide support to On My Own as needed.
STATUS: Non-Exempt REPORT TO: ILS Program Manager
SPECIFIC DUTIES AND RESPONSIBILITIES:
Maintain and oversee records of services rendered (service authorizations, referrals, progress notes, client reports, etc.)
Coordinate and perform all tasks associated with new clients (scheduling, meet and greets, assessments, etc.)
Provide support to ILS Facilitators to ensure client goals are being met.
Assist Program Manager with non-supervisory duties as needed.
Assist Program Manager with monthly check in process.
Attend all Program meetings as necessary.
Act as a liaison between On My Own and external agencies.
Maintain eRSP and notify ILS Program Manager of changes.
Track data beneficial to the program and report necessary information to the ILS Program Manager.
Conduct client Quality Assurance and follow ups.
Maintain Shared Resources Binder, Initial Assessment Packets, Facilitator Binders and other paperwork as needed.
Prepare for, set up, and co-facilitate ILS Facilitator orientations and trainings.
Perform duties of ILS Facilitator as needed.
Immediately bring to the attention of the team and/or supervisor any opportunity for improvement in agency process and/or problem affecting the agency or its service to clients. Work toward resolution of these opportunities and/or problems.
Other duties as assigned.
Two (2) years of experience working with the Developmentally Disabled population.
Possess the knowledge, skills, and abilities to implement all functions of the position.
Valid California Drivers’ License.
Reliable transportation with proof of insurance.
Willingness to work a flexible schedule, including evenings and weekends as needed.
Davis, CA, United States
Under general supervision of the External Relations Manager, responsible for reaching, serving, and engaging external constituencies through direct mail. Constituencies include alumni, local community, government, parents, as well as the general public. Responsible for quality assurance & data integrity of complex donor data. Responsible for creating and monitoring donor recognition programs for the School of Veterinary Medicine.
Skill to work independently, set priorities and resolve day-to-day task-related problems following established guidelines, policies and procedures. Skill to perform multiple tasks and take direction from more than one person. Organizational skills including skill to meet prescribed deadlines; event planning skills. Experience working in a successful advancement program (development, relations, communications). Knowledge of basic concepts and principles of building and maintaining effective relations with a variety of constituencies. Interpersonal, oral and written communication skills to respond to inquiries and convey information to the public; and to draft, proofread and edit error-free correspondence, memoranda and reports, etc.; demonstrated knowledge of accepted business practices in the formatting and production of documents. Skill to research, compile, and extract information from reports and other sources to prepare reports and information for management. Experience and skill to exercise initiative, develop innovative solutions, and attempt difficult and unfamiliar projects. Skills to apply analytical, organizational management tasks to keep pace with heavy demands of the administration of programs. Experience to exercise a high level of discretion and judgment in dealing with diverse situations and personalities, and skills to respond to constantly changing, fast-paced, heavy workload. Written, verbal and interpersonal skills, including tact and political acumen to effectively represent the institution. Direct experience & oversight responsibilities in information management. Demonstrated experience in interpreting and analyzing complex information to create queries and customized database reports. Proficiency in data query languages (SQL). Demonstrated experience in working with donor & charitable giving statistics. Extensive knowledge of computers, printers & software, especially Word, Access, Excel, Adobe Design Suite. Experience to design & produce attractive & effective camera-ready materials including posters, flyers, invitations, certificates, direct mail pieces & other similar products. Demonstrated skills to exercise discretion & judgment to maintain security of confidential info. Analytical and critical thinking skills. Knowledge of accounting systems to prepare purchase orders, requisitions, travel vouchers & other financial documents. Knowledge to detect patterns in donor giving histories to create strategic recommendations to improve donor cultivation/solicitation/stewardship. Basic knowledge of the School of Veterinary Medicine, its mission, vision, goals, achievements, policies, and infrastructure. Skills & willingness to enthusiastically support mission of the SVM.
Experience working in a university development/advancement setting, with strong background in donor stewardship. Knowledge of overall University organization, policies, procedures, and practices. Experience with Microsoft Windows, MS Access, MS Word, MS Excel , MS Outlook, Adobe In-Design, Adobe Photoshop and Adobe Illustrator. Experience with DaFIS and Advancement Information Services (AIS) is preferred. Experience in event planning and knowledge of campus policies and procedures for event planning is preferred. Knowledge of School-wide, campus-wide, and system-wide administrative policies and gift processing procedures and practices is preferred. Knowledge of accounting systems to prepare purchase orders, requisitions, travel vouchers, and other financial documents (University experience preferred).
Sacramento, CA, United States
Loomis seeks highly qualified individuals to join our team and become a fully functional Armored Services Technician (AST). These positions are sometimes referred to as driver/guard or messenger/guard. Armored Service Technicians work as a team on a designated route. You will be responsible for the safe and timely delivery of cash and coin to Loomis customers, as well as the loading and balancing of ATM machines along your route. If you enjoy meeting customers and the freedom of working outside an office while wearing the uniform of one of the most respected companies in the field, this may be the opportunity for you. You will be thoroughly trained in a classroom setting and receive on-the-job training with an experienced Armored Service Technician. We believe that our people make Loomis a great company. Loomis teammates are constantly encouraged in personal development and are updated on the newest safety and security training. Our training is second to none in the industry. Loomis offers a comprehensive benefits package that includes Automatic 401K Plan for all employees and a selection of benefits covering Dental, Vision, Medical, Long Term Disability, Flexible Spending Accounts, and Life, AD&D plans for the employee and their dependents. We are looking for applicants who are at least 21 years of age, have a current driver's license and a good driving record, show steady employment history and can pass a comprehensive background check that includes criminal history check, credit check and in some states a pre-employment polygraph. This position requires that you pass a Department of Transportation screening and be issued a DOT Medical Certification. The Armored Service Technician job duties require the following physical abilities: Carry a minimum of 50 pounds by hand up to several hundred yards by cart Loading/unloading cargo consisting of multiple bags and boxes of coin Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out Verbally communicate with customers Record information on forms and reports We have openings for applicants for the following work schedules: Monday thru Sunday Starting time may vary between 5:00AM to 9:00AM Average hours per day may vary between 8 hours to 12 hours A Commercial license is not required to be considered.
12.75 - 13.75 hr On-line applicants may be contacted to further discuss the opportunity either by email or phone. Loomis is an equal opportunity employer. EOE M/F/V/D Drug Free Workplace.EOE AA M/F/Vet/Disability "Qualified applicants will receive consideration for employment without regards to their race, color, religion, national origin, sex, protected veteran status or disability"