Top priority of the Limousine Driver is to ensure superior service for our valued guests. Limousine Driver is expected to be friendly but professional, tactful, efficient and to exceed our guests expectations while safely transporting our valued guests.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Providing exceptional warm welcome and farewell to guests.
Delivering prompt and courteous service.
Opening doors with a smile and helping guests with their belongings.
Establishing eye contact while using guests names.
Maintains proper posture and appropriate appearance at all times.
Ensuring to meet pick-up times and deadlines.
Making sure to be punctual at all times.
Willingly answering questions and/or assisting our guests.
Following department and company operating policies and procedures.
Knowing routes, roads, highways and towns within 100 miles to Cache Creek Casino Resort.
Maintaining proper interaction with guests, co-workers and supervisors.
Exercising proper care of company vehicles and their contents as well as completing accurate vehicle inspections.
Complying with safety policies and procedures.
Exercising proper security of guests belongings.
Ensuring limousines are spotless at all times.
Maintaining proper stock of amenities as well as beverage items.
Willingly accepting assignments and coaching.
Communicating problems to supervisors and willingly taking part in solving the issues.
Complying with department's appearance standards.
Exhibiting appropriate demeanor when interacting with co-workers, superiors and/or guests.
Practicing safe driving techniques, obeying speed limits, signs, and all relevant traffic rules.
Limousine driver may be required to work in different positions within Parking Operations Department which may include but not limited to operating company vehicles other then limousines, guest vehicles, working as a parking attendant or shuttle driver.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Three to six months related experience and/or training. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Must be at least 21 years of age.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Limousine Driver is to provide a California DMV driving record which shows for the most recent consecutive three-year that the employee:
Has maintained a valid California license and is still in good standing.
Has no more than one (1) moving violations and/or chargeable (through points) accidents accumulated.
Has had no suspension of driving privileges during the three-year period.
Has had no determination of "driving under the influence" (DUI) of alcohol or dangerous substances or of "driving while intoxicated" (DWI).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.The employee must regularly lift and /or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and vibration. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. The work environment will be climate controlled vehicle.