Sutter Health

Find your place within us

Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. As a result, you are empowered to apply your passion for healing in innovative ways to care for patients and their families.

Collaborating with the best and the brightest means a dynamic, fulfilling work experience for you – and excellent, personalized care for all those we serve.

Dec 08, 2018
**Description** Under general direction, the Quality Improvement Specialist shall coordinate and provide ongoing organizational support for key quality initiatives, including the interface between SHP employees, executives, and Sutter subject matter experts. **Qualifications** **Education** : AA/AS degree or equivalent combination of education and experience required. BA/BS degree or equivalent combination of education and experience desired. **Experience/Knowledge/Skills:** Must have demonstrated previous experience similar to the required duties 6 mos-2 years In a managed care or health insurance environment required 6 mos-2 years experience in coordinator and/or project management positions with exposure to PHI is essential required 6 mos-2 years experience with health plan operations required Quality 0-2 years NCQA Accreditation preferred Quality 3-5 years Quality Improvement projects and activities required **Special Requirements:** Must demonstrate knowledge of HIPAA, Health Care Reform, Business Code of Ethics and government regulated programs. Must demonstrate ability to work collaboratively, prioritize functions, problem solve, and anticipate upcoming issues for the executives. Excellent oral and written communication skills. Excellent telephone skills managing escalated calls. Abilities with Microsoft Word, Excel and PowerPoint, internet research. Must require minimal supervision. Understanding of compliance and quality programs. Knowledge of preventive health standards for adults and pediatrics, NCQA, HEDIS, CAHPs. Must be able to positively interact with clinicians, senior management, members and all levels of clinical and non-clinical professionals in the provider office, medical group, health plan and regulatory agencies. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Health Plan **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 40 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 08, 2018
**Description** **POSITION SUMMARY** : The **Obstetrical Technician (OBT)** functions as a member of the Labor and Delivery (L/D) surgical team by preparing the L/D operating rooms, creating and maintaining sterile fields, scrubbing for surgical procedures and issuing instruments to the surgeons. Under the direction of a licensed nurse, participates in the patient/ family care and experience through teamwork, effective communication, basic care skills, and specialized skills in equipment and basic care to serve a defined patient population **Qualifications** **MINIMUM POSITION REQUIREMENTS:** **Education:** High school diploma, GED or an equivalent combination of education and experience is required. BLS-HCP; Certification in specialty area required for some positions. **Experience:** Current nurses assistant experience or outside agency experience in providing care to the specialty population of patients served in the respective area. **Knowledge:** Must have demonstrated knowledge of effective English written and communication, basic computer proficiency and basic dysrhythmia knowledge for specialty tech in critical care area or telemetry monitoring area. **Special Skills/Equipment:** Under the direction of RN/LVN, manages multiple demands in an ever-changing environment. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** No **Position Status:** Non-Exempt **Union:** No **Job Shift:** Night **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Per Diem **Hrs Per 2wk Pay Period:** per diem All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 08, 2018
**Description** **POSITION SUMMARY** **:** The **RN** has primary accountability for patient outcomes. As leader of the patient care team, the RN delegates, supervises and participates in patient care delivery. The RN coordinates care across all disciples, in collaboration with medical staff. The RN will function within the full scope of licensure, implement the nursing process to include the following: to assess patient and family needs; develop a plan of care based on assessment; coordinate and direct patient care in implementation of the plan of care; and, review and evaluate the effectiveness of the plan of care. The RN ensures the physiological, psychosocial, safety, learning, rehabilitative, spiritual, cultural and self-care needs of patients and their families are addressed. The RN will function in the charge nurse role as assigned per unit. **Qualifications** **MINIMUM POSITION REQUIREMENTS** **Education** : + Graduate of an accredited registered nurse program + Current California RN license or interim permit **Experience:** + Acute care experience preferred + Experience in area of clinical specialty preferred **Knowledge:** + Knowledge of nursing process in the assessment of physical and psychological needs of patients and their significant others. + Demonstrate basic nursing skills + Aware of adult learning principles in providing teaching of patients and their significant others. + Current Basic Life Support for Healthcare Provider (BLS-HCP), Advanced Cardiac Life Support (ACLS) preferred in specialty areas. **SMH Labor and Delivery - Department Specific Requirements:** L&D experience preferred New hire RNs without L&D experience will complete consortium L&D course within one year of hire New hire RNs without L&D experience will complete basic breast feeding course within one year of hire. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Night **Shift Hours:** 12 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 72 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 08, 2018
**Description** The Supervisor, Revenue Cycle Operations, is responsible for supervision of the assigned Revenue Cycle unit, serves as the single point of contact for new product installation, training coordination and implementation for clients. Manages and provides oversight for Revenue Cycle Float pool, coordinating with the Revenue Cycle Division. Identifies, prioritizes and resolves project tasks. This position coordinates solutions to these issues with Sutter Physician Services operational departments in conjunction with Client Relationship Management staff, implementing process improvements whenever possible. **Qualifications** A. Education 1. Bachelor's Degree or equivalent through college level coursework and work experience B. Experience/Knowledge 1. Applicable work experience in related fields to include: Experience with health care billing and physician service industry, including interacting with physicians and office staff on a one-to-one basis 6+ years in a supervisory or management role Knowledge of ICD 9/10 and CPT required 2. Hands on experience with the following: BAR Registration BAR Payment Posting BAR Inquiry Claim Forms Rejection Reporting Charge Entry Charge Correction BAR Reporting Microsoft applications in Word, Excel, PowerPoint Medical Terminology 3. Must have training in the following leadership areas: Leadership Role Decision-Making Process Performance Management Interpersonal Communication Conflict Management Workforce Development C. Skills: Must possess strong positive interpersonal communication, presentation and Organizational skills. Must be able to work independently as well as in a group functioning in a multi-task Environment. Must possess strong analytical and problem solving skills Ability to professionally communicate on a high level with clients, executive level and regular staff and health care business executives Excellent oral and written communication skills Effective organizational and administrative skills to include advanced knowledge of personal computer usage Ability to problem solve and report results in a professional manner Advanced working knowledge of Microsoft Office and Epic Ability to multi-task, prioritize and be detailed oriented with minimal supervision Ability to conduct presentations and instructional workshops to individuals and groups **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Physician Services **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** The **RN** has primary accountability for patient outcomes. As leader of the patient care team, the RN delegates, supervises and participates in patient care delivery. The RN coordinates care across all disciples, in collaboration with medical staff. The RN will function within the full scope of licensure, implement the nursing process to include the following: to assess patient and family needs; develop a plan of care based on assessment; coordinate and direct patient care in implementation of the plan of care; and, review and evaluate the effectiveness of the plan of care. The RN ensures the physiological, psychosocial, safety, learning, rehabilitative, spiritual, cultural and self-care needs of patients and their families are addressed. The RN will function in the charge nurse role as assigned per unit. **Qualifications** **Education:** Current California RN licensure or interim permit to practice registered nursing. **Experience:** Acute care experience is preferred. Experience in area of clinical specialty is preferred. **Knowledge:** Demonstrate basic nursing skills. Demonstrate effective English written and verbal communication skills. **Special Skills/Equipment:** Valid Basic Life Support (BLS) for health care provider. Valid ACLS card. Completion of PALS within one year. Completion of MICN after one year of hire and recommendation from Nursing Director. Completion of hospital orientation Demonstrate basic math skills. Demonstrate basic computer skills. Demonstrate knowledge of community resources, legal policies relating to patient decisions and outcomes. Demonstrate knowledge of the performance standards of other nursing team members. Demonstrate skills in delegation, leadership and team management concept. Completion of unit specific orientation. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Night **Shift Hours:** 12 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 72 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** **POSITION SUMMARY:** The Sutter Medical Center, Sacramento Children’s Service Staffing Unit is designed to support our Neonatal Intensive Care Unit, Pediatric Intensive Care and Pediatric inpatient units with day-to-day staffing needs. The RN in this area would enjoy a variety of experiences practicing in our various specialty children’s areas.The assignments would be day to day at the Anderson Lucchetti Women’s & Children’s Center. We are looking for RNs who have experience in Neonatal Intensive Care Unit, Pediatric Intensive Care Unit & Pediatrics inpatient nursing and enjoy the opportunity to work with families and children of all ages.The **RN** has primary accountability for patient outcomes. As leader of the patient care team, the RN delegates, supervises and participates in patient care delivery. The RN coordinates care across all disciples, in collaboration with medical staff. The RN will function within the full scope of licensure, implement the nursing process to include the following: to assess patient and family needs; develop a plan of care based on assessment; coordinate and direct patient care in implementation of the plan of care; and, review and evaluate the effectiveness of the plan of care. The RN ensures the physiological, psychosocial, safety, learning, rehabilitative, spiritual, cultural and self-care needs of patients and their families are addressed. The RN will function in the charge nurse role as assigned per unit. **Qualifications** **MINIMUM POSITION REQUIREMENTS** **Education** : + Graduate of an accredited registered nurse program + BS preferred + Current California RN license or interim permit + Must have BLS -Health Care Provider **Experience:** + Acute care experience preferred + Experience in area of clinical specialty preferred **Knowledge:** + **All Areas** : Knowledge of nursing process in the assessment of physical and psychological needs of patients and their significant others. + **All Areas:** Demonstrate basic nursing skills + **All Areas:** Aware of adult learning principles in providing teaching of patients and their significant others. + **All Areas** : Current Basic Life Support for Healthcare Provider (BLS-HCP), Advanced Cardiac Life Support (ACLS) preferred in specialty areas. **Skills:** Independently practices and prioritizes multiple demands in an ever-changing environment. Good interpersonal, communication (both oral and written) and teamwork skills are required **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** No **Position Status:** Non-Exempt **Union:** No **Job Shift:** Variable **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Per Diem **Hrs Per 2wk Pay Period:** per diem All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** The primary role of the **Registered Nurse in the Post Anesthesia Care Unit (PACU)** is to coordinate and deliver care of the post anesthesia patient immediately post operatively, addressing the physical, psychological, safety, rehabilitative, and learning needs of patients and their families. This function is performed in association with nursing peers and co-workers, attending physicians, and allied support services. The Registered Nurse in PACU uses the nursing process, medical therapeutics, and technological and personal interventions to a population including infants, children, adolescents, adults, and geriatric patients. **Qualifications** **MINIMUM POSITION REQUIREMENTS:** **Education:** **Graduate of an accredited registered nurse program. Current California RN license or interim permit.** **Experience:** **Acute care experience preferred. Experience in area of clinical specialty preferred.** **Knowledge:** **Knowledge of nursing process in the assessment of physical and psychological needs of patients and their significant others. Demonstrate basic nursing skills. Aware of adult & pediatric learning principles in providing teaching of patients and their support systems. Current Basic Life Support for Healthcare Provider (BLS-HCP), Advanced Cardiac Life Support (ACLS) preferred in specialty areas.** **PACU Department Specific Requirements:** **One year of PACU or ICU, PICU, NICU or ER experience required** **Current ACLS certification or obtained within 6 months of hire and recognition maintained.** **Current PALS certification or obtained within 6 months of hire and recognition maintained.** **Demonstrates competency with hemodynamic monitoring** **Demonstrates competency with ventilator management** **PACU On-Call Requirement:** **All RN PACU positions have an on call requirement (except Level 1 & Casual per diem positions).** **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** No **Position Status:** Non-Exempt **Union:** No **Job Shift:** Variable **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Per Diem **Hrs Per 2wk Pay Period:** per diem All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** **POSITION SUMMARY:** The Clinical Nurse Educator is responsible for educational and staff development activities to validate, develop and maintain nursing staff skills and competencies. This includes responsibility for nursing orientation, nursing competency programs, and other programs and in-services as needed to maintain or enhance staff competency. The Clinical Nurse Educator is a resource for input into the development/revision of SMF policies and procedures, and is responsible to maintain educational and competency records to meet IMQ standards. The Clinical Nurse Educator, Generalist's primary accountabilities are for the continuing development, coordination, presentations and evaluation of the generic Nursing Orientation program which includes baseline competency assessment of all new nursing employee hires, transfers and upgrades; preceptor programs, and for the advancement of clinical practice initiatives. The Nurse Educator maintains competence in applicable skills. The Clinical Nurse Educator will share accountability for the development and implementation of the RN Telephone Triage and prescription refill functions within SMF. The Clinical Nurse Educator will be called upon to prepare and teach small groups in new processes that emerge within the medical office setting. The Clinical Nurse Educator must obtain and utilize skill in the electronic health record in order to facilitate improvements in clinical practice. **Qualifications** **MINIMUM POSITION REQUIREMENTS:** **Education / Licensure:** + A two year college degree (Associate's) or greater in Nursing required. + Baccalaureate degree in Nursing or related healthcare field preferred. + Masters Degree in Nursing or Education desired. + CA RN required. + Basic Life Support Certification - BLS required. **Experience:** + A minimum of 2 years acute care nursing experience within the last 5 years required. + Documented teaching experience required. **Skills and Knowledge:** + Concepts of educations needs assessment, planning, curriculum development, training implementation and evaluation of training is required. + In-depth knowledge of clinical nursing practice for area(s) of assigned responsibility required. + Advanced professional nursing certification in area of specialty is preferred. + Knowledge of Epic or other electronic medical record system is preferred. + Excellent interpersonal communication skills, both oral and written, are required. + Dynamic and motivating teaching style in group teaching settings required. + Strong organizational and project development skills. + Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialists. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Foundation - Central **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** The Registered Nurse in the Acute Care setting manages the patient/family experience through utilization of critical thinking, teamwork, effective communication, and nursing judgment/knowledge/skills. **Qualifications** **MINIMUM POSITION REQUIREMENTS** **Education** : + Graduate of an accredited registered nurse program + Current California RN license or interim permit **Experience:** + Acute care experience preferred + Experience in area of clinical specialty preferred **Knowledge:** + Knowledge of nursing process in the assessment of physical and psychological needs of patients and their significant others. + Demonstrate basic nursing skills + Aware of adult learning principles in providing teaching of patients and their significant others. + Current Basic Life Support for Healthcare Provider (BLS-HCP), Advanced Cardiac Life Support (ACLS) preferred in specialty areas. **Department Specific Requirements: SMH PICU Unit** + Peds experience preferred + Completion of Pediatric Nursing Course within 6 months of hire or next available offering + PALS within one year of hire and recognition maintained **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Night **Shift Hours:** 12 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Every Other Weekend **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 72 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** **Job Summary:** The Registered Nurse in the Acute Care setting manages the patient/family experience through utilization of critical thinking, teamwork, effective communication, and nursing judgment/knowledge/skills. **Principal Accountabilities** Community- Promotes a positive relationship between Sutter Health and the community. Finance - Utilizes resources to deliver quality care in a safe, efficient, and cost-effective manner. Growth - Actively manages patient/family plan of care throughout the hospitalization to achieve optimal transition and progression toward discharge for patient/family. People -Coordinates the activities of the health care team in a professional manner according to the Standards of Excellence promoting a positive work environment. Quality- Provides optimal care to patients' and family which is collaborative, evidence based and meets national/facility standards to achieve the best possible outcome. Service - Cares for patient/family according to the Sutter Difference standards and activities ensuring the best patient/family experience. **Qualifications** **MINIMUM POSITION REQUIREMENTS:** **Education/ Knowledge, including Licensure/ Certification/ Registration** Current licensure California RN or Interim Permitee; BLS -Health Care Provider. Graduate of an accredited school of nursing; BS preferred. **Experience:** Acute care experience preferred Experience in area of clinical specialty preferred **Knowledge:** + Must have demonstrated knowledge of basic nursing skills and effective English written and communication skills. + Aware of adult learning principles in providing teaching of patients and their significant others. + Current Basic Life Support for Healthcare Provider (BLS-HCP), Advanced Cardiac Life Support (ACLS) preferred in specialty areas. + Knowledge of nursing proces in the assessment of physical and psychological needs of patients and their significant others. **Skills:** Independently practices and prioritizes multiple demands in an ever-changing environment. Good interpersonal, communication (both oral and written) and teamwork skills are required. **Department Specific Requirements:** Emergency Department: ACLS upon hire or within 6 months of start date and must be maintained. A minimum of one year recent critical care experience preferred **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Center, Sacramento **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Night **Shift Hours:** 12 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Every Other Weekend **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 72 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 07, 2018
**Description** The Contract Operations Specialist – serves as a liaison between the affiliated medical foundations/groups, hospitals or ancillary within Sutter Health to ensure contract compliance and operational functions related to managed care agreements, and serves as liaison with MSOs for same clients. The Contract Operations Specialist is responsible for operational coordination across Payers for issues such as ICD-10, consolidation of Sutter Health operating units, Payer notifications, etc. and educates all Affiliates and Payers regarding contract compliance issues and terms. Participates in the drafting of systemwide template contract boilerplate language and assists in the development of changes to Payer contracts such as the Division of Financial Responsibility (DOFR) and/or delegation exhibits. Supports the resolution of contract disputes between Affiliates and Payers including claims or other administrative issues and is responsible for various projects, as assigned. **Qualifications** Education Bachelor Degree or equivalent combination of education and experience is required for this role. Experience Experience in healthcare or health plan environment with progressively responsible positions; a minimum of five years experience in managed care operations for hospitals, medical groups and/or Payers. Demonstrated experience in enforcing contract compliance, dispute resolution, project management, regulatory requirements and medical claims. Knowledge Strong knowledge of medical billing and payment structures used by healthcare providers and Payers; as well as contract terms and language, including but not limited to capitation terms and DOFRs. An in-depth understanding of all regulatory requirements as it relates to provider/payer operations including but not limited to the Affordable Care Act, Knox-Keene Act, Department of Managed Health Care rules, CMS rules, HIPAA/HITECH and ERISA. Skills in database management and word processing are also required. Skills The incumbent must possess the ability to enlist cooperation and build consensus through effective communication skills, both written and oral, to carryout initiatives in environments with varying opinions and objectives. Demonstrated ability to engage in positive, powerful persuasion with individuals or groups with diverse opinions and/or agendas; ability to influence and facilitate others, as needed, to ensure the effective management of multiple complex, multi-faceted projects is required. Must have the ability to maintain a high level of energy and creativity as well as the ability to work independently, prioritize multiple objectives in a rapidly changing environment and deliver quality outcomes. Must have the ability to escalate issues to supervisor or leads, when appropriate. Must have the skills to develop and create reports or other presentation materials for use by Contract Managers, Directors and/or Vice Presidents. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Health System Office **Employee Status:** Regular **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 06, 2018
**Description** Provides human resources analytics support to assigned areas including leading complex customer and stakeholder engagements, overseeing significant projects that incorporate business strategy, data analysis, reporting and analytics triage support, process design and solution enablement to process improvement and innovation. Develops and facilitates project teams across functions, providing project management, requirements development, and implementation planning and support Primary scope includes human resources functional analytics support spanning the full spectrum of functions to include Work Force Labor Relations, Total Rewards, Talent Management, and Total Health and Productivity management. **Qualifications** **Education, Licensures, and Certifications:** • Bachelor's degree in Human Resources Management, Business Intelligence, Analytics preferred or equivalent education/experience. • Driver License, Valid in State required. • Lean Operating Model, Six Sigma preferred • Certified Analytics Professional preferred. **Experience:** •Experience with Enterprise Resource Planning systems required. •Experience leading process and enabling system initiatives including supporting and/or implementing moderately to complex projects required. •Experience with project management software required. •Experience with business intelligence software (e.g. Microstrategies, Cognos) required. • Healthcare experience in Human Resources preferred. **Skills and Knowledge:** • Creative problem solver, strong analytically with the ability to work independently and collaboratively • Excellent verbal and written communication skills with comfort in presenting materials to a wide range of audiences, including executives. • Advanced computer skills in Excel, Access, PowerPoint, Visio, Project, and Business Intelligence Tools • Knowledge of health care operations and structure, department-specific policies and procedures and workflows • Knowledge of Lawson Software and supporting applications • Knowledge of current technology and how it is best utilized in process design **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Health System Office **Employee Status:** Regular **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 05, 2018
**Description** The Systems Administrator IV (SA) is considered a master level Systems Administrator with expertise in the applications and systems of Sutter Physician Services. This position is a critical contact point for the Business Systems Division leadership team and will work closely with various other teams as needed within SPS and SHIS in support of process automation initiatives. This individual will also develop and maintain an excellent working relationship with key client staff and operational subject matter experts. The SA will work closely with client leadership, divisional SMEs, SHIS teams, SPS trainers, and application vendors. Strong communication and presentation skills are required as this position will provide regular updates to the various leadership committees. This role will assist in the creation and maintenance of architecture standards and best practices for systems and applications including both in-house development as well as third-party applications. This position will assume a technical leadership role on the team and is responsible for regular communications with Technical and Business Leadership Teams, Vendors and Partners, Analysts, Developers, QA Testers, and Support Teams. This position must be highly familiar with the needs of the customer base and be able to analyze the life cycle of all basic processes to assist in ongoing review of quality assurance and cost effectiveness to the organization. The position requires capacity for systemic analysis and troubleshooting. **Qualifications** **Education** + Bachelor Degree in Information Systems or equivalent education and experience required. **Experience** + 5+ years’ direct experience with Epic,applicable Epic certifications required (preference in Resolute, Chronicles andTapestry). + 5+ years’ experience within healthcarerequired. + 5+ years’ experience writing ASP.NETApplications using C# including any applicable certifications. + 5+ years’ experience in Visual Studio TeamSystems & Source Control + 5+ years’ experience in a customer serviceoriented environment. + 5+ years’ experience in process analysis andautomation + 5+ years’ experience writing Advanced SQL,stored procedures and SSIS packages required. + 5+ years’ experience with BusinessIntelligence Systems (preference in SQL Server Reporting Services andMicrostrategy). + 5+ years' experience focusing on security and protecting PHI + 5+ years' experience with Business Systems and development. + Experience utilizing data-modeling standards andassociated techniques. + Experience with Robotic Process Automationsoftware (Blue Prism (preferred), UiPath, Pega, etc.) a plus. + Direct experience working in a change control orsoftware development life cycle (SDLC) process with direct experiencedeveloping technical documentation including: Technical requirements, Data flowdiagrams, Unit tests, Operations manuals, Release notes + Knowledge of health plans and related healthinsurance principles is strongly preferred. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Physician Services **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 02, 2018
**Description** The **Medical Assistant** performs clinical and clerical duties related to the provision of patient care. Functions in accordance with regional, SMF Policies and Procedures, and care center standards. Performs all clinical duties under the direction of a clinician. **Principal Accountabilities** • As needed, works in any SMF care center to optimally support patient care and business needs. • Assists clinicians and patients to ensure efficient flow consistent with care center service standards, including AIDET to keep patients informed., i.e; delays. • Assists clinician with EHR In-Basket management for prescription refills, results, authorizations/referrals and non-clinical secure e-Messages in accordance with Medical Foundation standards. • Assists in patient education by providing informational pamphlet and after care instructions, and/or after visit summary as instructed by the clinician or according to Medical Foundation Policy. • Ensures that exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients. • Gathers appropriate documents and signatures necessary to assist the clinician in making treatment decisions, i.e. ABN forms, Durable Power of Attorney for Health Care and consents. • Maintains patient medical records by accurately documenting actions and charting diagnostic test result. Receives and records test results and ensures that those results are with the patient’s medical record at the time of visit. • Performs diagnostic tests, administers medications, and collects/prepares specimens as directed by written clinician orders. May communicate test results upon the written direction of the clinician. • Prepares patients for appropriate exams/procedures by reviewing EHR health maintenance and disease management or patient chart for services and pends orders, when appropriate. • Properly cares for medical equipment and performs maintenance responsibilities. **Qualifications** **MINIMUM QUALIFICATION REQUIREMENTS:** **Education/ Knowledge, including Licensure/ Certification/ Registration:** _Required_ • High school diploma or equivalent. • Proof of graduation from an accredited medical assisting program as well as documented proof of 10 clock hours of injection training. • Must have passed the SMF Pre-Screen Test for Clinical Assistants prior to hire. Must pass Basic Skills Assessment annually thereafter. • AHA BLS Healthcare provider is required and must be maintained. • Knowledge of California Scope of Practice for Medical Assistants. • Occupational Health: Required BAT Testing, Drug Screens and Mask Fit Test certifications must be completed within 6 months of hire date. _Preferred_ • Certification as a Medical Assistant (CMA) or eligibility for certification. • California phlebotomy technician certification and experience may be desired based upon scope of practice. • Knowledge of scheduling practices/referrals for physician offices. **Experience:** Combination of education and experience sufficient to perform primary responsibilities as would be typically obtained in an accredited Medical Assistant Program. Previous practical experience as a Medical Assistant in a physician's office preferred. **Skills:** • Requires critical thinking skills and decisive judgment. Must be able to work in a complex, fast-paced environment and take appropriate actions. • Must be able to work within established timeframes with attention to detail and accuracy. • Must have computer skills including patient scheduling software and EHR required computer training. • Excellent written communication skills, including accurate grammar, spelling and punctuation. • AIDET (Acknowledge, Introduce, Duration, Explanation and Thank You) is a framework for employees to communicate with customers as well as with each other. Medical Assistants must be competent and validated in AIDET and other service excellence tools and tactics. • Ability to manage multiple tasks effectively by establishing priorities and coordinate work activities. **Access to Protected Health Information (PHI)/ Physical Requirements/ Special Working Conditions:** • This position has access to protected health information. The protected health information this position can access is demographic information, date of service information, Insurance/billing information, all medical record information. This position requires this patient health information in order to perform the functions outlined as part of this position description. • Physical Requirements: Must be able to bend, push, pull and lift without restrictions. May be required to perform repetitive motions and lift up to 30 pounds. Position requires fine dexterity in order to properly mix and give injections and/or perform phlebotomy procedures on a patient. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Medical Foundation - Central **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 01, 2018
**Description** Position has responsibility for the supervision of Epic and/or other software application analysts supporting the needs of independent community physician programs using the Sutter EHR. The incumbent will be a subject matter expert for their specific application team, including the development, mentoring, monitoring and evaluating of team members. This position has expertise in product functionality, best practice workflows, product enhancement requests/analysis, and software upgrade impacts for their specific area of expertise, including but not limited to, Epic and other related software modules/interfaces. Position oversees business/operational impact analysis of proposed software changes, development of related educational materials, training programs, communications and customer support as appropriate. **Qualifications** **Education** One of the following is required: 4 years equivalent combination of education and experience in one or more of the following: -hardware/software application installation -hardware/software application support -hospital/medical clinic operations -customer service, especially in the healthcare field OR Clinical certification plus 2 years of clinic and client-focused experience OR 4 year degree in Health Care Administration, Information Management, Computer Science (in the Application area) or other related healthcare field Required RN or LVN plus 2 years of clinic and client-focused experience preferred. **Licensure** EPIC Certification - EPIC Preferred **Experience** Prior experience in one or more of the following is required: 2 years supervising a team or program required. 3 years related software implementation or practice management experience required. Experience supporting the implementation of complex clinical projects that require coordination of resources required. 3 years experience in provider contracting and/or claims processing required. Prior experience in managed care and/or billing and accounts receivable required. Certification, or proficiency, in Epic EHR applications appropriate for specific area of expertise required. Ambulatory or other health care application experience required. Experience analyzing clinical workflows and practice operations required. Experience with the operational aspects of the healthcare industry, including documentation standardization required. **Skills and Knowledge** Demonstrated understanding of how assigned operational areas function Ability to prioritize and lead workflow review sessions Demonstrated understanding of assigned applications Able to work effectively with clients, data processing management, technical staff and vendors Excellent organizational skills, detail-orientation and strong inter-personal skills Superior communication skills (oral and written) Public speaking and group presentation skills Skills in interpreting complex clinical concepts and technology and ability to convey them to non-technical audiences Ability to write policies, procedures and other documents for distribution Proficient in Microsoft Windows, Word, Excel, and Outlook Ability to work within and promote team environment concepts, including LEAN workflow process improvement sessions Knowledge of MS Project, MS Visio, or MS Access preferred Skills in interviewing and analysis **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Physician Services **Employee Status:** Regular **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 01, 2018
**Description** The Gift Services Lead is part of a dynamic and integral team, serving the 21 philanthropic foundations of Sutter Health. As a newly created position, there is an opportunity to serve as a key partner with the Gift Services Manager to lead the gift processing staff, provide daily leadership to a growing and developing team and to engage in mission critical problem solving to benefit our donors and partner fundraisers. This role can function independently and will have a key role in initiating improvements and other work unit matters. This role will: • Work autonomously within established procedures and practices to coordinate the gift transactions including gifts, high volume event transactions, pledges and adjustments. • Routinely update gift processing protocols and determine opportunities to streamline routines, identify processing problems and inconsistencies. • Assist in the coordination of the activities of Gift Processors, including but not limited to maintaining records of contributors and grants and preparing letters of appreciation to be sent to contributors. • Direct, check, train and report on the work performance of more regular employees as well as orient new hires. • Assist with daily processing and reconciliation of transactions including all communications with Accounting, Finance & Technology Departments. • Serve as lockbox processing coordinator and point of contact with vendor and other partners, such as Accounting and Treasury. **Qualifications** **Education** HS Diploma required **Experience** 3-5 years professional experience in an office or charitable giving environment. Prior gift processing experience required. **Skills and Knowledge** Demonstrated ability to handle public contact, confidential information and maintain effective work-flow systems, advanced Proficiency with Microsoft Office Suite, advanced Experience with Salesforce or Raiser's Edge preferred **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Health System Office **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** Other **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 01, 2018
**Description** The Product Analyst II serves as a subject matter expert in various product functionalities, is able to analyze existing business operations and/or client processes to identify efficiency improvements, clinical best practices, and cost effectiveness for clients, product and the SPS organization. This position analyzes highly complex product requests/upgrades where analysis of situations, or requests, requires an in-depth evaluation of various technical factors and/or product functionality requiring technical analysis. This position exercises judgment within broadly defined practices and policies in support of client best practice workflows, internal SPS team needs, and for the purpose of managing and planning system changes and upgrades to the SCC product. This position serves in a consultant role for advanced level on-site client workflow analysis, documentation of findings, and presentation of recommendations to clients on efficiency improvements towards optimizing the practice's use of the Sutter EHR. **Qualifications** **Education** Bachelor's Computer science, management information systems or other healthcare field Required Or equivalent education/experience Associate's or clinical certification plus 3+ years experience in IT, Healthcare Information Systems or software implementation or other healthcare related field HS Diploma or GED plus 5+ years experience in IT, Healthcare Information Systems, or other healthcare related field **Licensure** EPIC Certification - EPIC Required. **Experience** 2+ years experience in three or more of the following is required: •Software implementation experience Experience supporting complex clinical projects that require coordination of resources •Experience supporting clinical optimizations, using electronic health record products •Experience with Epic Community Connect EHR/PM applications •Experience analyzing clinical workflow and practice operations •Experience developing and maintaining key stakeholder relationships •Ability to negotiate to win/win outcomes •Knowledge of independent physician issues, understanding of competitive strategies and anticipation of network needs **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Physician Services **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Dec 01, 2018
**Description** The Account Representative III is responsible for processing of patient medical accounts and payments. This will include one or more of the following: assisting with high level, complex Accounts Receivable management, including demand for payment, denials, reports, credits and special projects (specific payers and aged runout activities), and reviewing complicated scenarios resulting in credit balances. This position also acts as a subject matter expert resource for staff. **Qualifications** **A. Education** 1. High School Diploma or GED required 2. Some college business related coursework preferred **B. Experience/Knowledge/Skills** 1. Must have at least 3 years recent, related experience in a healthcare business office setting (can include Sutter Health experience), with the following demonstrated skills, training and requirements: + Must consistently meet productivity and accuracy levels in current position + Completed training as specified for the Account Rep I & II, with experience working in medical claims billing (HMO, PPO, MediCal, Medicare, ICD-10, CPT codes), payment reconciliation 2. Must be able to analyze, research and reconcile patient accounts and resolve complex issues 3. Must be able to act as an SME resource to staff 4. Able to communicate (both verbal and written), work effectively with others, work independently, and meet productivity standards and deadlines in a fast-paced environment 5. Demonstrated intermediate level knowledge of and proficiency in navigating through Epic system, with little or no supervision 6. Must have effective verbal and written communication skills, with demonstrated basic accounting and clerical skills, including preparation of correspondence, using proper syntax, grammar and punctuation 7. Must be able to communicate and work effectively with others in a team environment, as well as individually 8. Able to operate general office equipment, including calculator, fax, copy machine and personal computer with internet use 9. Demonstrated ability to effectively follow and prioritize work directions and meet deadlines in a fast-paced environment 10. Must be able to maintain confidentiality **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Physician Services **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Nov 30, 2018
**Description** The **Licensed Clinical Social Worker (LCSW) or Clinical Social Worker, (MSW)** provides biopsychosocial assessment, crisis intervention, short term counseling, and linkage with resources for patients and their families/significant others. The Clinical Social Worker facilitates education and support groups. This position provides consultation on psychosocial aspects of care as a member of the interdisciplinary treatment team; serves as a liaison to community programs. The Clinical Social Worker provides psychosocial services for patients and family members of all ages, in any patient care setting as assigned by the Social Work & Palliative Care Director or designee. The Clinical Social Worker provides emotional support and education for staff. Assists case managers with complex social situations. The Clinical Social Worker participates on Committees as required. LCSW candidates are preferred for this position. MSW is required. **PRINCIPAL ACCOUNTABILITIES:** **I. PERFORMS BIOPSYCHOSOCIAL ASSESSMENTS AND TREATMENT PLANNING FOR PATIENTS AND FAMILIES** · In a timely manner, gathers appropriate data and formulates relevant assessment of patient and family’s medical, social, and emotional situations using effective interviewing techniques, consultation with healthcare team and chart review. · Establishes and periodically revises the treatment plan on the basis of comprehensive and ongoing psychosocial assessment of patient/family's concerns, strengths, needs, clinical impressions, and issues specific to spiritual and cultural values. · Appropriately gathers data reflective of the patient's and family's developmental stages. Effectively incorporates data including age-specific needs into assessment and treatment planning for patients of all ages. **II. Provides direct clinical services, which may include individual and family counseling, crisis intervention, facilitating education and support groups and linkage with resources to patients, families, and staff as indicated by biopsychosocial assessment and treatment plan.** · Establishes rapport, communicates effectively and empowers patients/families with diverse cultural norms and spiritual values to maximize and/or develop productive coping mechanisms, behaviors and thought processes. · Identifies and effectively deals with resistance and conflict in work with clients (including patients, families, healthcare team members and community representatives). Appropriately intervenes to decrease tension and assist clients in evaluating non-productive behaviors, thought processes and coping mechanisms. · Demonstrates self-awareness by recognizing and monitoring the effects of personal values, boundaries, sensitivities and emotions. Flexibly and effectively intervenes with emotionally charged issues, conflicts and atypical situations. · Demonstrates knowledge of community resources. Effectively educates patient/family about community resources, and provides linkage between patient/family and appropriate services for the population served. **III. Documents in the patient record and other hospital/ department records in an accurate, concise, and timely manner.** · Maintains accurate, current, legible patient records using approved forms and format. Documents all assessments, plans, interventions, patient/family involvement, outside agency communication, interdisciplinary contacts and case closure according to social work and patient care area standards. · Complies with all documentation and reporting requirements for risk management, mandated reporting and other medical/legal situations, in a manner consistent with confidentiality regulations and department standards. · Records activity statistics in accordance with department standards. Consistently submits complete and accurate reports and statistics within 24 hours of stated deadline. · Submits patient billing forms, miscellaneous department and personnel forms (e.g., time cards, time off/schedule change, reimbursement, continuing education, LOA requests), and other information requests or reports to the department, other departments, and community agencies in a complete, accurate and timely manner. **IV. Establishes and maintains positive, effective relationships with other hospital departments, medical staff and community representatives.** · Interprets clinical findings, promptly communicates assessment and treatment plan updates, and provides effective consultation on patient care issues to health care team and agency representatives, adhering to confidentiality guidelines. · Responds quickly to requests, flexibly adapts to changing priorities, and keeps other departments informed of progress on patient referrals and other work activities to ensure efficient coordination of activities. · Develops positive, productive relationships with healthcare team members and representatives of community agencies, effectively collaborating on process improvement activities and staff/community education. **V. Fosters an environment of mutual support and professional excellence throughout the Social Work Department.** · Actively builds positive relationships throughout the department. Uses effective interpersonal communication skills with department social workers, supervisors and support staff to resolve conflicts and sensitive situations. · Flexibly adapts to changes in the work environment, resolves issues related to assignments and departmental functioning in a timely, positive and effective manner. Demonstrates a commitment to teamwork, by willingly accepting responsibilities and performing assignments beyond the immediate scope of routine duties. · Actively participates in department activities including regular staff meetings, supervision, committees and task forces. · Meets all applicable department standards for productivity, annual competency validation, safety education, licensure, and departmental performance/process improvement. · Provides effective orientation, work direction, functional guidance and case consultation to interns and less experienced social workers. **Qualifications** **Education:** + Master's degree from a program accredited by the Council on Social Work Education **Licensure:** + If candidate is an LCSW, must have current California licensure in good standing as a Licensed Clinical Social Worker + If candidate is an MSW, candidate must have current registration as an Associate Clinical Social Worker; or obtain California registration as an Associate. Clinical Social Worker within six months of employment, and continuous pursuit of LCSW until licensure is granted within two years of obtaining supervised hours **Experience:** + Experience in an acute healthcare setting is preferred. **Knowledge:** + Strong clinical skills in biopsychosocial assessment, crisis intervention, counseling, interdisciplinary collaboration and linkage with resources. + Knowledge of child, elder and dependent adult abuse and domestic violence reporting requirements and other significant regulations affecting clinical social work practice (e.g. Tarasoff, patient-psychotherapist privilege). + Knowledge of suicidal behavior, and the skills necessary to assess lethality, and to develop appropriate treatment plans. + Knowledge and understanding of human behavior and communication, psychotherapy, case management, and the influence of cultural and spiritual values in social work practice. + Knowledge and skills necessary to provide psychosocial care appropriate to the age-specific needs of newborns, children, adolescents, adults and elders. + Knowledge of individual and family development over the life spans. + Knowledge of palliative care and the psychosocial needs of the patient and family at end-of-life. **Special Skills/Equipment:** + Demonstrated ability to effectively communicate, both verbally and in writing. + Work is performed with many interruptions. + Must demonstrate strong interpersonal and organizational skills, to work effectively in a fast-paced environment with rapidly changing priorities and competing demands. + Must be able to occasionally flex time to handle emergencies. + Must participate in after-hours on-call rotation. + Must work weekends, holidays, and other shifts as assigned. **Physical Requirements:** + Able to access patient care areas and support services throughout the Sacramento region, including hospitals, clinics, patients' homes and community agencies. + Able to speak and hear well enough to establish effective communication. + Able to read and write in medical records in an accurate, legible and timely manner. + Able to use a computer. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Valley Hospital **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Varied Days **Weekend Requirements:** Other **Schedule:** Part Time **Hrs Per 2wk Pay Period:** 48 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time
Nov 30, 2018
**Description** Define, develop, test, analyze, and maintain new and current software applications, ETL processes, databases and reports in support of the achievement of business requirements. This includes writing, staging, coding, testing data sets, and/or analyzing software programs and applications. Incumbent will also research, design, document, and modify software/data specifications throughout the production life cycle. Incumbent will have familiarity with the needs of the customer base operation, and an ability to analyze the life cycle of all the unit's basic processes to ensure ongoing review of quality assurance and cost effectiveness to the organization. The position requires capacity for systemic analysis and troubleshooting. This person will work directly with customers, vendors, and with team members and management. Data Services: • Performs moderately complex analysis and provides SSIS ETL solutions utilizing Microsoft SQL Server environment • Evaluate existing subject areas stored in the data warehouse and determines where data should be stored • Assists in one or more components of the overall architecture of the data warehouse system • Utilizes intermediate SQL development to produce effective database development • Develops solutions to minimize implementation risk and time and/or improve system reliability and performance • Review ETL programs for compliance with best practices, standards, enterprise architecture and documentation requirements, ETL process, programs and scripts • Conduct root cause analysis and resolve performance and production problems and data issues • Validate the data and test the developed routines • Provide ongoing maintenance and support of assigned ETL applications • Assist in several components of the overall ETL process and data warehouse system • Document tasks for end-user, technical, and managerial review to ensure high quality customer service • Perform quality assurance testing of data integration and report development and monitor data load operations to ensure accuracy • Maintain the daily production schedule of core business systems. **Qualifications** **Education** + Bachelor's Degree in Computer Science or Management Information Systems preferred or combination of education and experience. **Experience** + 3 plus years’ experience within healthcarepreferred. + 3 plus years’ experience in a customerservice oriented environment preferred. + 3 plus years’ experience in processanalysis and automation + 3 plus years’ experience in Visual StudioTeam Systems & Source Control required. + 3 plus years’ experience writing SQL,stored procedures and SSIS packages required. + 3 plus years’ experience utilizingdata-modeling standards and associated techniques required. + 3 plus years’ experience writing AdvancedSQL, stored procedures and SSIS packages required. + Experience with Robotic Process Automationsoftware (Blue Prism (preferred), UiPath, Pega, etc.) a plus. + Experience working in a change control orsoftware development life cycle (SDLC) process with direct experiencedeveloping technical documentation including: Technical requirements, Data flowdiagrams, Unit tests, Operations manuals, Release notes + Knowledge of EPIC’s Clarity is stronglypreferred. + Knowledge of health plans and related health insurance principles isstrongly preferred. **Primary Location:** California, Greater Sacramento Area, Sacramento **Organization:** Sutter Shared Services **Employee Status:** Regular **Employee Referral Bonus:** No **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 80 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Sutter Health Sacramento, CA Full time