Oct 27, 2019
$16.00 - $18.00 hourly
If you enjoy helping people, have a positive attitude and take pride in bringing value to those around you - we want you on our growing team!
As we expand our well-versed client support team, we are looking for a colleague to help us make an even stronger impact. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency assure that you will service all of our clients in a timely manner.
Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research.
Strong verbal and written communication
Passionate, proactive and creative
Self-reflective, vigilant, with great attention to detail
Proven ability to meet and exceed goals
1+ years of experience on the phone is a must
2+ years of customer service experience (e.g. food, retail, services)
High level of self-motivation and organization
Flexibility with changing business needs,
Ability to tailor company message for clients and agents of different backgrounds
Professional phone etiquette - be pleasant, quick on your feet, and efficient
Willingness to keep learning and positively contribute to the company’s culture
A knack for retaining a lot of new information and balance multiple tasks
Savvy computer skills combined with fast and accurate typing
Willingness to obtain CA real estate license within 365 days of hire (company paid)
What we offer:
A very competitive starting salary: $16 an hour + bonuses
Flexible schedules 16 - 29 hours per week
PTO and paid holidays on day one
A gig at one of Sacramento's Best Places to Work (Finalists in 2016, 2017 & 2018)
Warm, fun, welcoming and startup-like campus environment
A well built and engaging training program that will advance your career
Great perks, like weekly catered breakfasts and lunches, guest speakers, performance incentives, Holiday parties, team-building outings (including plenty of food & drinks of course), and more
No drama and no requests for overtime
ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 40,000 top-performing real estate agents, covering the entire United States. We have been so successful with our client and agent relationships, we are now making connections in Canada as well! We create a win-win situation where our clients are in the best hands possible and agents receive solid referrals and the support of our licensed team of experts. We facilitated 11.6 million transactions in 2017 between real estate agents and home buyers/sellers.
The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with an expert team, stocked kitchen, and smiles at the ready. For more information, please visit our website: www.referralexchange.com
10911 White Rock Road, Rancho Cordova, CA, USA