ReferralExchange

GREAT PEOPLE. SUPPORTIVE ENVIRONMENT.

We offer a fun, collaborative workplace, with a team that is dedicated to connecting consumers to the best local real estate agents through a combination of technology and customer support. We are an energetic and passionate team of 150 employees working out of 3 offices that welcomes input, values innovation, and gives you a chance to learn and grow. We are very proud to say that we were a finalist for “2016& 2017 Best Employer in Sacramento”, have received 5-star reviews on numerous career websites, and have a 93/100 employee engagement score. 

Nov 12, 2018
$15.00 hourly
About you  As we are expanding our wonderful team of appointment setters, we are looking for a reliable, professional and warm   team player, who wants to work part-time. If you have a good understanding of people and are well spoken, we might be looking for you! We need someone who is smart, persuasive and good at working with quotas.   What part will you play  ReferralExchange is looking for an appointment setter who can place themselves in the shoes of a personal assistant. You will be receiving information   of   real estate agents from all over the country, contact them by phone and schedule solid appointments between them and the sales representatives. These are many short, friendly and persuasive phone calls.   What we expect from you Be passionate, energetic and professional Take pride in your work and be punctual. 1-2 years of call center experience Can work with a script and sound conversational Has closing skills Be flexible, both when it comes to changes around you and on the phone when interacting with agents with different personalities. Phone Etiquette - be respectful, show consideration, and communicate clearly. Speed - be able to work quickly without sacrificing the quality of your work. Willingness to keep learning and absorb the company’s culture Knowledge of CRM systems is a plus What we offer A very competitive salary: $15 an hour plus $835 bonus   oppty   a month Flexible schedule Monday through Friday Well built and engaging training program. Great events, like our Holiday parties (including food & drinks of course) All sales leads are provided and no requests for after hours About ReferralExchange  ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering most of the US. Our members exchange leads when they have   business   that they can’t support. We create a situation where real estate agents get paid part of the closing cost, just by providing a successful referral.   We put $3 Billion in real estate inventory into the market in 2015 and are actively recruiting to expand our team. This office and service was launched only two years ago and is growing explosively. This is your opportunity to get in on the ground floor in this startup environment. For more information, please visit our website. Company website: www.referralexchange.com If we just described you, please apply today as we move fast:   https://referralexchange.applytojob.com/apply/rM5g5exCcG/Appointment-Setter-Parttime?source=sacjobs
ReferralExchange Rancho Cordova, CA, USA Part time
Nov 12, 2018
$16.00 hourly
Do you possess top notch customer service skills? Are you looking for a part-time opportunity? (16-20 hours/week) As we expand our well-versed our client support team, we are looking for a colleague to make our team even stronger. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency assures that you will service all of our clients in a timely manner. What part will you play Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research. What we expect from you Strong written and verbal communication skills! Be passionate, proactive and well spoken Take pride in your work and have great attention to detail 2+ years of experience on the phone is a must 2+ years of customer service experience (e.g. food, retail, services) Proven ability to work with goals Can show a high level of self-motivation Flexibility with changing business needs  Ability to tailor company message for clients and agents of different backgrounds Professional phone etiquette - be pleasant, quick on your feet, and efficient Willingness to keep learning and contribute to the company’s culture Can remember a lot of new information and is able to multitask Is computer savvy combined with fast and accurate typing skills What we offer A very competitive salary: $16 an hour A place at one of Sacramento's Best Places to Work (Finalists in 2016 and 2017) Warm, fun, welcoming and startup-like work environment A well built and engaging training program with an in-house trainer Great perks, like weekly catered breakfasts and lunches, our Holiday parties (hotel rooms provided!), team building outings (including plenty of food & drinks of course), and more No drama and no requests for overtime About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We made 120,000 matches in 2016 between real estate agents and home buyers/sellers. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready. For more information, please visit our website:  www.referralexchange.com https://referralexchange.applytojob.com/apply/tOnLOzFCxk/Customer-Service-Representative-Parttime?source=sacjobs
ReferralExchange Sacramento, CA, USA Part time
Nov 12, 2018
$50,000 yearly
Do you get excited about matching the right candidate to the perfect role? Can you sniff out a winner in a crowd of thousands? Do you have a knack for   pinpointing   awesomeness? Yes? Become a valued part of our close-knit team of professionals on our way to explosive growth! Your role ReferralExchange is looking for a full cycle recruiter to source talent for our Operations and Sales teams. We are looking to aggressively build our sales and operations capacity in the coming years, with a focus on finding future leaders and well-equipped colleagues to support our dynamic growth.  The Talent Recruiter will be responsible for developing campaigns to attract candidates, sourcing, screening resumes, performing phone screening and arranging in-person interviews for prospective talent. Qualified candidates must Have 1-3 years of recruiting experience An Associate’s degree, or equivalent solid experience Communicate with influence both written and verbally Demonstrate strong interviewing and interpersonal skills Have a solid understanding of sales and organizational processes Be a passionate, professional team player Have a startup mindset and drive to hustle to get the job done Tailor our message to make it visible and attractive to prospective talent Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Be self-motivated, organized and able to prioritize Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Enjoy and understand the importance of the onboarding and retention processes Be creative when approaching business needs and flexible as they change What we offer A very competitive salary: $50,000 a year plus discretionary bonuses 401(k) plan with company matching contributions Medical, dental, vision and insurance benefits from day one Weekly catered breakfast and lunches, plus drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. No drama and no requests for overtime Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter for our team to be considered! For more information, please visit our website:   www.referralexchange.com https://referralexchange.applytojob.com/apply/mFZ66zHRCr/Talent-Recruiter?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Nov 12, 2018
$37,000 - $45,000 yearly
Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Leadership Development Opportunity Program. Leadership Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Leadership Development Opportunity position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 12-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide,   the markets   we serve, along with skills in championing a team for success.  If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program.  This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Leadership Development Opportunity curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37k, increasing to $45k within 12 months Many more opportunities for advancement and promotion 401(k) plan with company matching contributions Medical, dental, and vision insurance benefits from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.  We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered! https://referralexchange.applytojob.com/apply/KjOziTZeYg/Leadership-Development-Opportunity?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Nov 12, 2018
$60,000 - $100,000 yearly
Do you have a passion for sales and want to focus on exactly that? Are you looking for the best place to work (finalist 2016, 2017 and 2018) in Sacramento amongst great colleagues? About you You are energetic, upbeat and a strong communicator and want to advance your sales career in a big way. You thrive in an environment where the sky is the limit, where you can set the tone and have a big influence on your earnings. You want to learn from the best to be the best. You are able to lead a conversation with people of different backgrounds, maintain in the driver's seat while being professional and respectful. What part will you play ReferralExchange is looking for an Inside Sales Representative who can place themselves in the shoes of seasoned business professionals. Most of your administration is done by others, so you can do what you do best; close deals and exceed quotas. Our sale cycle is brief with a focus on 30-60 minute consultative screen-sharing presentation with real estate agents. You will show them the opportunity in a presentation and make sure they can’t refuse AND feel good about their purchase afterward. What we expect from you Be passionate, energetic and ambitious 2+ years of sales experience Eager to exceed minimum sales goals Can take and throw a punch (verbally!) Communicate with influence and tailor our message to your audience Willingness to keep learning and absorb the company’s culture Desiretomaximize earnings with uncapped commissions What we offer A very competitive salary. Our sales reps earn between 60k and 100k annually. This consists of $32.5k base salary + uncapped commission 401(k) plan with company matching contributions Medical, Dental, Vision and Insurance benefits Well built and engaging training program that will advance the rest of your career Great events, like our Holiday parties and Summer events (everything that you can think of included and more). Weekly catered breakfast, Friday afternoon drinks and occasional summer BBQs. Sales leads are provided and no requests for overtime. About ReferralExchange ReferralExchange is the largest real estate send-receive network. We connect home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have out-of-area or excess business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We put $3,5 Billion in real estate inventory into the market in 2017 and are actively recruiting our future sales leaders. We are growing explosively and are expecting to double our sales force next year due to the launched of our new products and exploration of new markets. This is your opportunity to get in on the ground floor of this lifestyle company. If we just described you, please apply today as we move fast: https://referralexchange.applytojob.com/apply/R3J7ZXKn17/Inside-Sales-Representative?source=sacjobs
ReferralExchange Rancho Cordova, CA, USA Full time
Nov 05, 2018
$37,000 - $45,000 yearly
Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Leadership Development Opportunity Program. Leadership Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Leadership Development Opportunity position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 12-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide,   the markets   we serve, along with skills in championing a team for success.  If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program.  This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Leadership Development Opportunity curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37k, increasing to $45k within 12 months Many more opportunities for advancement and promotion 401(k) plan with company matching contributions Medical, dental, and vision insurance benefits from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.  We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered! https://referralexchange.applytojob.com/apply/KjOziTZeYg/Leadership-Development-Opportunity?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Oct 19, 2018
Do you take pride in your work and are you passionate about what you do? Are you well spoken, proactive and detail oriented? Keep reading! About you As we are expanding our well-versed team in Natomas, we are looking for an administrative assistant to make our team even stronger. We want a hard working, mature, positive person who loves life. If you enjoy helping people and want to join a team that shares that same passion, we want to talk to you! What part will you play You will be essential in the daily administrative functions of our Natomas office. Providing administrative support to ensure efficient operations, you will support managers and employees through a variety of tasks related to organization and communication. What we expect from you Be passionate, proactive and well spoken Take pride in your work and have great attention to detail Provide general administrative and clerical support Tracking, reviewing, reporting and maintaining of office timekeeping system Maintaining inventory of all office supplies Handle all the preparation and setup of new employees Organize and schedule meetings and appointments Be the liaison between different outside vendors Support employee morale by keeping snacks at the ready (ordering, inventory, tracking of shipments and budget reconciliation Can show a high level of self-motivation Phone Etiquette - be pleasant, think quick on your feet and be to the point Willingness to keep learning and positively contribute to the company's culture Can remember a lot of new information and is able to multi-task Is computer savvy combined with fast and accurate typing skills Is able to focus and has a good common sense Support management through updating reporting and documentation as needed Office event planning Other administrative duties as assigned What we offer A competitive salary: 35,000.00 - 40,000.00 based on experience 401(k) plan and medical benefits Warm, fun, welcoming and startup-like work environment Great events, like our Holiday parties and summer events (including food & drinks of course) No drama About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 16,000 top-performing real estate agents, covering 91% of the US. Our members exchange leads when they have business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready. ReferralExchange was nominated for Sacramento's Best Places to Work in 2016, 2017 & 2018. For more information, please visit our website. https://referralexchange.applytojob.com/apply/CjDIBq5BYM/Administrative-Assistant?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Oct 19, 2018
About you  As we are expanding our wonderful team of appointment setters, we are looking for a reliable, professional and warm   team player, who wants to work part-time. If you have a good understanding of people and are well spoken, we might be looking for you! We need someone who is smart, persuasive and good at working with quotas.   What part will you play  ReferralExchange is looking for an appointment setter who can place themselves in the shoes of a personal assistant. You will be receiving information   of   real estate agents from all over the country, contact them by phone and schedule solid appointments between them and the sales representatives. These are many short, friendly and persuasive phone calls.   What we expect from you Be passionate, energetic and professional Take pride in your work and be punctual. 1-2 years of call center experience Can work with a script and sound conversational Has closing skills Be flexible, both when it comes to changes around you and on the phone when interacting with agents with different personalities. Phone Etiquette - be respectful, show consideration, and communicate clearly. Speed - be able to work quickly without sacrificing the quality of your work. Willingness to keep learning and absorb the company’s culture Knowledge of CRM systems is a plus What we offer A very competitive salary: $15 an hour plus $835 bonus   oppty   a month Flexible schedule Monday through Friday Well built and engaging training program. Great events, like our Holiday parties (including food & drinks of course) All sales leads are provided and no requests for after hours About ReferralExchange  ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering most of the US. Our members exchange leads when they have   business   that they can’t support. We create a situation where real estate agents get paid part of the closing cost, just by providing a successful referral.   We put $3 Billion in real estate inventory into the market in 2015 and are actively recruiting to expand our team. This office and service was launched only two years ago and is growing explosively. This is your opportunity to get in on the ground floor in this startup environment. For more information, please visit our website. Company website: www.referralexchange.com If we just described you, please apply today as we move fast:   https://referralexchange.applytojob.com/apply/rM5g5exCcG/Appointment-Setter-Parttime?source=sacjobs
ReferralExchange Sacramento, CA, USA Part time
Oct 19, 2018
Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange! ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Leadership Development Opportunity Program. Leadership Trainees will be on a tracked development program to become a part of our management team within one year! Candidates for the Leadership Development Opportunity position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 12-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide,   the markets   we serve, along with skills in championing a team for success.  If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program.  This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do. Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Leadership Development Opportunity curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks. What we expect from you Be willing to take risks for high rewards Be a passionate, professional team player Have an Associate’s degree, or equivalent solid experience Obtain California real estate license within 180 days of hire (company paid) Communicate with influence both written and verbally Demonstrate strong interpersonal skills and emotional intelligence Have a startup mindset and drive to hustle to get the job done Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Be creative when approaching business demands and flexible as they change What we offer Starting salary of $37k, increasing to $45k within 12 months Many more opportunities for advancement and promotion 401(k) plan with company matching contributions Medical, dental, and vision insurance benefits from day one Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.  We are expecting to double our client support team next year due to the new products and exploration of new markets. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered! https://referralexchange.applytojob.com/apply/KjOziTZeYg/Leadership-Development-Opportunity?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Oct 19, 2018
Do you get excited about matching the right candidate to the perfect role? Can you sniff out a winner in a crowd of thousands? Do you have a knack for   pinpointing   awesomeness? Yes? Become a valued part of our close-knit team of professionals on our way to explosive growth! Your role ReferralExchange is looking for a full cycle recruiter to source talent for our Operations and Sales teams. We are looking to aggressively build our sales and operations capacity in the coming years, with a focus on finding future leaders and well-equipped colleagues to support our dynamic growth.  The Talent Recruiter will be responsible for developing campaigns to attract candidates, sourcing, screening resumes, performing phone screening and arranging in-person interviews for prospective talent. Qualified candidates must Have 1-3 years of recruiting experience An Associate’s degree, or equivalent solid experience Communicate with influence both written and verbally Demonstrate strong interviewing and interpersonal skills Have a solid understanding of sales and organizational processes Be a passionate, professional team player Have a startup mindset and drive to hustle to get the job done Tailor our message to make it visible and attractive to prospective talent Thrive in a metrics-driven fast-paced environment Be dedicated to excellence and possess a track record of exceeding goals Be self-motivated, organized and able to prioritize Take initiative to learn about the business goals and anticipate future needs Believe in Customer Service as a company’s unique identifier Enjoy and understand the importance of the onboarding and retention processes Be creative when approaching business needs and flexible as they change What we offer A very competitive salary: $50,000 a year plus discretionary bonuses 401(k) plan with company matching contributions Medical, dental, vision and insurance benefits from day one Weekly catered breakfast and lunches, plus drinks and healthy snacks Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community. No drama and no requests for overtime Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018 About ReferralExchange ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year. If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter for our team to be considered! For more information, please visit our website:   www.referralexchange.com https://referralexchange.applytojob.com/apply/mFZ66zHRCr/Talent-Recruiter?source=sacjobs
ReferralExchange Sacramento, CA, USA Full time
Oct 19, 2018
Do you possess top notch customer service skills? Are you looking for a part-time opportunity? (16-20 hours/week) As we expand our well-versed our client support team, we are looking for a colleague to make our team even stronger. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency   assures   that you will service all of our clients in a timely manner. What part will you play Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research. What we expect from you Strong written and verbal communication skills! Be passionate, proactive and well spoken Take pride in your work and have great attention to detail 2+ years of experience on the phone is a must 2+ years of customer service experience (e.g. food, retail, services) Proven ability to work with goals Can show a high level of self-motivation Flexibility with changing business needs  Ability to tailor company message for clients and agents of different backgrounds Professional phone etiquette - be pleasant, quick on your feet, and efficient Willingness to keep learning and contribute to the company’s culture Can remember a lot of new information and is able to multitask Is computer savvy combined with fast and accurate typing skills What we offer A very competitive salary: $16 an hour A place at one of Sacramento's Best Places to Work (Finalists in 2016 and 2017) Warm, fun, welcoming and startup-like work environment A well built and engaging training program with an in-house trainer Great perks, like weekly catered breakfasts and lunches, our Holiday parties (hotel rooms provided!), team building outings (including plenty of food & drinks of course), and more No drama and no requests for overtime About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have   business   that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We made 120,000 matches in 2016 between real estate agents and home buyers/sellers. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready. For more information, please visit our website:   www.referralexchange.com https://referralexchange.applytojob.com/apply/tOnLOzFCxk/Customer-Service-Representative-Parttime?source=sacjobs
ReferralExchange Sacramento, CA, USA Part time