Jun 20, 2022

Pathways to Permanency Program Manager

  • Stanford Sierra Youth & Families
  • Sacramento, CA, USA
  • $62,400 - $70,000 yearly
Full time Nonprofit-Social Services

Job Description


The Pathways to Permanency Program Manager (PM) manages all aspects of the day-to-day operations of the program to ensure high quality service and regulatory compliance at all levels.  The Program Manager reports to the Program Director. The Program Manager provides consultation and support to the program staff.  The professional development of staff is a key component of the Program Manager position. The Program Manager interacts with other program and department managers to foster agency integration, contributes to the development and implementation of program outcomes, policies, and procedures, trains and manages employees to ensure agency and program compliance. Supports the Mission, Vision, and Values of the agency.



Education & Experience

·Master's degree from an accredited educational institution in one of the following areas:

         o   Social work

         o   Social Welfare

         o   Marriage, Family, and Child Counseling

         o   Child Psychology

         o   Child Development

         o   Counseling Psychology

         o   Social Psychology

Individuals supervising Social Workers who do not possess one of the above specified degrees must be granted an exception through Community Care Licensing. 

·At least three semester units or 100 days of field practice or experience in a public or private social service agency at the Master’s Degree Level.

·At least nine semester units of coursework related to children and families or 18 months experience in working with children and families.

·At least three semester units in working with minority populations; six months of experience in working with minority populations, or six months in-service training in working with minority populations within the first year of employment as a condition of employment.

·Three years of full-time social work or casework employment in the field of family or child welfare services OR two years of full-time social work or casework employment in a licensed foster family or adoption agency.

·Previous management experience highly preferred

·Demonstrated a high level of supervisory and administrative skills to assure the effective operation of the program

·Must have sufficient experience and knowledge in the area of social work, supervision, and the child welfare system


Skills & Requirements

·Demonstrate a high level of supervisory and administrative skills to assure the effective operation of the program

·Must have sufficient experience and knowledge in the area of social work, supervision, and the child welfare system

·Demonstrated knowledge of Community Care Licensing regulations and accreditation standards and demonstrated ability to adhere to regulations and standards while providing support to those impacted by the requirements

·Ability to organize, develop, and implement programs

·Ability to be flexible and creative in response to challenges within the program

·Work effectively in crisis situations

·Demonstrate respect for all family structures and cultural values

·Available to work evenings and weekend hours as required

·Ability to adhere to all confidentiality requirements

·Verbal and written ability to communicate effectively with colleagues, community partners, consumers and all levels of management

·Ability to multi-task and prioritize projects and assignments effectively

·Ability to work cooperatively in a team environment within program/department and agency wide

·Ability to work in a mobile, fast paced environment

·Ability to use a laptop computer

·Fulfillment of TB test, background check clearance, and any other mandatory State/Federal requirements

·Valid California driver’s license, proof of automobile insurance, can maintain a driving record acceptable to the agency’s insurance carrier, if applicable to position

·Must provide and operate a registered, properly insured automobile, if applicable to position




Manager Specific

·Assists the Program Director in maximizing the effectiveness of services provided to youth and their families

·Manages the day-to-day operations of the program through effective leadership, providing an ongoing assessment of program, reporting to the Director any deficiencies and plans of correction

·Responsible for meeting all outcomes as documented in their Employee Development Plan

·Takes active role in recruitment, hiring, development, evaluation, and termination of staff

·In coordination with Human Resources, develops a plan for the orientation, development, and ongoing training of staff

·Provides leadership, direct supervision, training, and support to team members including: regular one-to-one consultation meetings, regular assessment of performance, and routine provision of feedback as it pertains to job performance, professional development, and program and agency job specific expectations

·Reviews and approves all documentation prepared by the program staff

·Ensures documentation is compliant with regulatory and contractual requirements

·Ensures the provision of services to youth and families with appropriate regard to their physical and emotional well-being

·Reviews complaints generated by clients, their representatives, and/or other agents and develop plans to address each complaint satisfactorily

·Participates in on-call rotation


Position Specific

·Ensure compliance with Community Care Licensing regulations and assist Director with CCL administrative duties

·Meet with resource parents, children and county placement workers as appropriate when behavioral and/or program issues warrant supervisory review and intervention

·Manage special projects and development systems to support growth and improve quality of program

·Assist in delivering Resource Parent orientation, pre-approval and advanced training which may include weeknights and weekends

·Facilitation of pre-placement visits, when needed

·Assist in the coordination of resource parent recognition and retention functions and events

·Assist with planning and implementation of recruitment/retention activities which may include weeknights and weekends

·Stay abreast of resource family placement trends and issues

·Participate in community trainings, work groups, planning committees, youth placement plans and task forces related to foster youth

·Provide case management services during transitional program growth periods

·Provide back-up services and/or ensure coverage of program staff during vacations and during emergencies

·Assume designated administrative duties in the absence of the Director