Parent Partners are people with personal experience participating in the system of care as a consumer and/or as a parent/caregiver, and have the skills, training and experience to perform the functions of their role. Parent Partners have four key functions: (1) to ensure families (parents, caregivers, and youth) are equal partners -if not leaders- in the development and implementation of their service plans; (2) to represent the needs and perspectives of families (parents, caregivers, and youth) to internal and external stakeholders and decision makers within the system of care; (3) to ensure that families (parents, caregivers, and youth) have access to a comprehensive array of prevention and support services that meet their individual needs; and (4) to ensure that these services are family-centered, easily accessible, respectful of cultural, ethnic and other community characteristics, and stigma free. The Parent Partner serves as an advocate for parents/caregivers and considers the whole family in system planning. Parent Partners perform these functions through the tasks, roles, and responsibilities that are assigned by the Director of Family and Youth Partnership and described below. Supports the Mission, Vision, and Values of the agency.
Education & Experience
·Experience as a parent or caregiver of a child receiving, services within the public child welfare system.
·Basic knowledge of Child Welfare and Education systems, and the ability to advocate on the behalf of clients in navigating and negotiating those systems.
·Previous experience with advocacy, outreach, and community resources preferred.
Skills & Requirements
·Ability to work flexible working hours, including evenings and some weekends
·Ability to work independently/self-motivated
·Sensitive to multicultural issues
·Adhere to all confidentiality and HIPAA requirements.
·Verbal and written ability to communicate effectively with colleagues, community partners, consumers and all levels of management
·Ability to multi-task and prioritize projects and assignments effectively
·Ability to work cooperatively in a team environment within program/department and agency wide
·Ability to work in a mobile, fast paced environment
·Ability to use a laptop computer
·Fulfillment of TB test, background check clearance, and any other mandatory State/Federal requirements
·Valid California driver’s license, proof of automobile insurance, can maintain a driving record acceptable to the agency’s insurance carrier, if applicable to position
· Must provide and operate a registered, properly insured automobile, if applicable to position
ESSENTIAL JOB FUNCTIONS
·Program Intake: Parent Partners participate at some level in the family intake process, ensuring that family members are aware of how to access advocacy and support services from Parent Partners.
·Coaching and mentoring: Parent Partners coach and educate families (parents, caregivers, and youth) to acquire greater communication, system navigation, and self-regulation skills that are geared to help them take more effective advantage of services while assuring that their personal goals and outcomes are met.
·Outreach: Parent Partners participate in Team Decision Making meetings, meetings in family homes or in the community, assessing their strengths and challenges, providing parenting support, informing them about Stanford Sierra Youth & Families’ services, County Child Welfare, and linking them to community resources.
·Mutual Support and Education Groups: Parent Partners offer ongoing education and support Groups that bring families with similar challenges and concerns together. Through support, information and education, parents, caregivers, and youth are provided with a variety of tools that can help them to successfully cope with the challenges that they face when raising their children.
·Participation in Agency Wide Program Meetings, Family Team Meetings and Management Decisions: The voice and perspective of families (parents, caregivers, and youth) is crucial to the development of all agency decision-making, program development and service planning. Parent Partners participate in program meetings to give and exchange their perspectives on child and family strengths, parents as partners in the delivery of services and self-help support systems, as well as the expressed needs of families concerning how the agency may better accommodate family voice and choice in service delivery.
·Staff Consultation and Training: Parent Partners provide on-going feedback and training to staff on the importance of a family’s voice and choice and cultural sensitivity in all aspects of their service planning.
·Participation in the Hiring Process: Parent Partners participate in the interview process for potential Stanford Sierra Youth & Families’ employees, providing an assessment of a potential candidate’s ability, skill, and inclination to provide services that are sensitive to, and inclusive of family voice and choice issues.
·Community Advocacy: Parent Partners may participate in community trainings, workgroups, planning committees, client service reviews, and task forces related to child welfare, advocacy and policy development.
·Grievance and Complaint support: Parent Partners assist parents, caregivers, and youth with the grievance and complaint process. This includes mentoring, coaching and educating parents, caregivers, and youth with communication, system navigation, and self-regulation skills, in addition to technical assistance in filling out forms and contacting appropriate administrators.
·Collateral Support: Individual requests to provide collateral support to caregivers and parents are assigned to the Parent Partner by the Director of Family and Youth Partnership.