As a brand ambassador, a Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience through varied fitness offerings leading to member retention and client acquisition and retention.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Service and Train Clients/Class Instruction
*Work with clients one-on-one and in small and large groups to help them meet fitness goals.
*Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections and teaching a fitness lifestyle.
*Coach various fitness program offerings to clients and participants in-person as well as through virtual technology.
*Inform clients of fitness tools available to assist them in achieving their goals.
*Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
*Demonstrate safe and proper exercise techniques to clients.
*Arrive on time, prepared and enthusiastic while being attentive for every training appointment, group session or class.
*Meet minimum productivity expectations servicing client sessions, group sessions and classes.
*Increase member group session and class attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.
75%
Service Members
*Assist in any member service activities such as fitness seminars, boot camps, body fat tables, etc.
*Effective onboarding of new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
*Deliver a positive fitness experience to members and guests through complimentary fitness assessments, live and virtual paid for and free classes.
*Coach members on proper use of equipment and exercise techniques.
*Recruit new members to join classes.
*Start and finish class on time as scheduled.
*Handle member concerns or direct to appropriate club management.
*Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.
15%
Administration
*Create, maintain and regularly update progress for each personal training client, following company guidelines.
*Schedule personal training sessions, other appointments and administration of time using company systems.
*Complete continuing education to maintain primary qualification.
10%
Total 100%
ORGANIZATION RELATIONSHIPS
Reports to the FM and will interact with all levels of club staff.
QUALIFICATIONS
Knowledge, Skills & Abilities
*Understand principles of physical fitness and proper exercise technique.
*Ability to communicate clearly and concisely, both verbally and in writing.
*Ability to adjust and operate fitness equipment.
*Ability to perform a variety of exercise routines.
*Demonstrate excellent customer services skills.
Minimum Educational Level/Certifications
*High School Diploma or GED required.
*Cardiopulmonary Resuscitation (CPR) required.
*Degree in a related field or current certification through at least one nationally accredited industry associations.
*Specialty specific certification as required for format taught.
Minimum Work Experience and Qualifications
*1+ years of experience as a personal trainer and/or group exercise instructor.
Physical Demands/ Environmental Conditions
*Must be able to lift 50 lbs.
*Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
Working Environment
*While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
*The noise level in the environment is occasionally loud.
*Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
FUNCTIONAL GROUP Fitness
