Jun 01, 2022

Napa Community Based Family Services Clinical Program Manager

  • Stanford Sierra Youth & Families
  • Napa, CA, USA
  • $70,000 - $75,100 yearly
Full time Nonprofit-Social Services

Job Description



The Clinical Program Manager (CPM) manages all aspects of the day-to-day operations of the assigned programs to ensure regulatory compliance at all levels. The Clinical Program Manager provides consultation and support to the program staff.  The professional development of staff is a key component of the Clinical Program Manager position. The Clinical Program Manager interacts with other program and department managers to foster agency integration, contributes to the development and implementation of program outcomes, policies, and procedures, and trains employees to ensure agency and program compliance. Supports the Mission, Vision, and Values of the agency.



Education & Experience

·Current LCSW, LMFT, or LPCC license with the California Board of Behavioral Sciences

·Experience providing community based individualized support and services to families


Skills & Requirements

·Demonstrates ability to effectively manage programs

·Effective leadership skills

·Strong supervision skills

·Strong organizational skills

·Adhere to all confidentiality requirements

·Verbal and written ability to communicate effectively with colleagues, community partners, consumers and all levels of management

·Ability to multi-task and prioritize projects and assignments effectively

·Ability to work cooperatively in a team environment within program/department and agency wide

·Ability to work in a mobile, fast paced environment

·Ability to use a laptop computer

·Fulfillment of TB test, background check clearance, and any other mandatory State/Federal requirements

·Valid California driver’s license, proof of automobile insurance, can maintain a driving record acceptable to the agency’s insurance carrier, if applicable to position

·Must provide and operate a registered, properly insured automobile, if applicable to position




Manager Specific

·Assists the Program Director in maximizing the effectiveness of services provided to youth and their families

·Manages the day-to-day operations of the assigned programs through effective leadership, providing an ongoing assessment of the programs, reporting to the Director any deficiencies and plans of correction

·Responsible for meeting all outcomes as documented in their Employee Development Plan

·Takes active role in recruitment, hiring, development, evaluation, and termination of staff

·In coordination with Human Resources, develops a plan for the orientation, development, and ongoing training of staff

·Provides leadership, direct supervision, training, and support to team members including: regular one-to-one consultation meetings, regular assessment of performance, and routine provision of feedback as it pertains to job performance, professional development, and program and agency job specific expectations

·Reviews and approves all documentation prepared by the program staff

·Ensures documentation is compliant with regulatory and contractual requirements for all assigned programs

·Ensures the provision of services to our clients with appropriate regard to their physical and mental well-being

·Reviews complaints generated by clients, their representatives, and/or other agents and develops plans to address each complaint satisfactorily

·Participates in the on-call rotation


 Position Specific

·Participates in Utilization Review, Accreditation, County and State Audits as requested.

·Ensures the provision of a wide array of family centered services to consumers with appropriate regard to their physical and mental well-being

·Takes a lead role in the implementation of Evidence Based Practice (EBP) models in the programs