Funeral Arranger

East Lawn is Sacramento's premier funeral home and a privately owned company. We are currently recruiting for Funeral Directors in the Sacramento and Elk Grove areas.
East Lawn is dedicated to providing personalized, professional and compassionate services to help lighten the burden and support families through the difficult times that follow the loss of a loved one. We're honored to assist families in their time of need, and provide assurance that we do everything in our power to make their experience meaningful and memorable.
If you are interested in a career with the premier funeral, cemetery and cremation services provider in the greater Sacramento area, please complete an employment application

Variable pay to include hourly rate, depending on experience, and commissions.

Benefits Include:

• Excellent health and wellness plans (medical, dental, vision, EAP).
• 401(k) plan with potential profit sharing.
• Paid Time Off (Vacation, Sick and Holiday).
• California Family Fitness- Discounted Rate
• Employee discounts.

Essential Duties and Responsibilities include the following:

• Provide a professional approach and decorum with customers and fellow staff members, and adhere to East Lawn’s Mission Statement and Values.
• Consult with families to arrange funeral details.
• Provide information on funeral service options, products, or merchandise, and maintain a casket and urn display area.
• Obtain information needed to complete legal documents, such as the death certificate and required permit.
• Plan, schedule, or coordinate funerals, visitations, burials, or cremations, arranging details such as floral delivery or the time and place of services.
• Arrange for clergy members to perform needed services.
• Compassionately release cremated remains to families using proper policy and procedure.
• Knowledge of administrative and clerical procedures and systems such as organize and manage files and records; accurately complete contracts, authorities, state required forms and claim forms; process insurance claims, complete required reports; other office procedures and terminology.
• Collect full payment before services are rendered.
• Ability to understand the general price list (GPL), casket price list (CPL), urn catalogs, death benefits, funeral customs, and pre-arrangement funding, comply with credit policy.
• Ability to drive funeral vehicles, such as a van or hearse, in funeral processions.
• Other duties as required.
• Ability to use computer applications to create, manipulate, edit, and show virtual slide presentations.
• Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
• Valid driver’s license and clean driving record.
• Insurance license is preferred.
• Bilingual is a plus!

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of methods for showing, promoting, and selling products or services.
• Provide excellent customer and community relations. This includes customer need assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of mortuary and cemetery pricing with the ability to read GPL and CPL.
• Knowledge of funeral laws preferred.
• Knowledge of veteran and survivor benefits preferred.
• Ability to use phone etiquette and maintain personable and courteous attitude to clients and other employees.
• Visually represent the company by adhering to the East Lawn Dress Code.

Education/Experience

Funeral Director:

• Associate’s degree.
• On-the-job training.
• California State Funeral Directors License

Computer Skill

• Intermediate to advanced skills with Microsoft Word, Excel and Outlook are required as well as understanding of media and video streaming.
• Ability to complete contracts using the current program, SRS. On the job training provided.

Certificates and Licenses

• Valid driver’s license and clean driving record.
• Funeral Director must possess a California State Funeral Director License.
• Insurance license is preferred.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is in a funeral home with an open office environment, desktop business equipment and frequent telephone calls. Noise level is moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires employees to work indoors with controlled environment and outdoors exposed to all weather conditions; very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures.
While performing the duties of this job, the employee is regularly required to sit or stand for long periods of time. The employee must constantly reach with arms, hands and fingers. Employee must be able to work in close contact with small and large groups. Frequent hearing, talking and public speaking is required. Regular keyboard typing is required. Must be able to lift and carry items or equipment up to 75 lbs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employment with East Lawn is at will. Accordingly, employment can be terminated without reason or cause, at the option of East Lawn or the Employee. This job description is not a contract for employment.

This job description is not all inclusive. East Lawn, Inc. reserves the right to amend this job description at any time. East Lawn, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. Passing a pre-employment drug screen is a condition of employment.
COVID-19 considerations:
All staff and the families we serve wear masks and social distance while indoors. Disinfecting protocols are followed. Staff is encouraged to wash hands frequently and hand sanitizer is provided. People with COVID-19 symptoms are asked to stay home.

Job Type: Full-time

Pay: $19.29 - $21.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance