Aug 01, 2022

IT Systems Engineer

  • Sacramento Housing and Redevelopment Agency
  • Sacramento, CA, USA
  • $79,751 - $123,721 yearly
Full time Government Information Technology

Job Description

SHRA is seeking an exceptional, team-oriented candidate to work at the IT Systems Engineer level. The IT Systems Engineer works as part of a team to provide robust, reliable, and secure: LAN/WAN and cloud infrastructure for the Agency. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation.

Essential Areas of Responsibility

Complex Problem Resolution

  • Troubleshoot and resolve system hardware, software, and network issues
  • Monitor industry trends and developments for possible agency application 
  • Assume responsibility for security issues: physical, network, virus, and data center
  • Coordinate Internet/Intranet access and ISP vendor problem resolution
  • Document and communicate problem resolutions to other IT staff

 
Technology and Architecture Planning

  • Design and implementation of on-premises, hosted, and cloud solutions 
  • Provide and maintain network architecture documentation and charts 
  • Design and build networks that allow the organization to grow
  • Assist with long-term technology planning
  • Maintain and implement cloud technology
  • Design, recommend and implement network upgrades
  • Perform capacity planning and monitoring of network, cloud, and server resources

 
Operations

  • Oversee day-to-day operations of network, cloud, and server system 
  • Conduct annual contract review and approval
  • Review and approve hardware and software requisitions for IT and other departments 
  • Obtain and review vendor certifications for network software and hardware
  • Consult with other departments on technology issues, questions, needs
  • Ensure interoperability of network, server, and cloud solutions 
  • Coordinate with other unit leads to make sure that technologies are compatible 
  • Coordinate remote access services and connectivity with other agencies

 
System Administration

  • Microsoft 365 and Azure administration
  • Install operating system patches and updates 
  • Provide hardware support and installation 
  • Ensure system backup procedures are functional and followed
  • Manage and maintain data center security, virtualization, and storage platforms

 
Project Management:

  • Lead, plan, implement and measure the success of a variety of projects
  • Develop project plans, assemble teams, make, and monitor project assignments 
  • Use project management tools to schedule tasks and resources
  • Procure software, hardware, and services required for project implementation 
  • Consult with clients on projects and recommend solutions
  • Modify project as necessary for success 
  • Report on the status of the project to the IT Program Manager

 
Coordination and Administration Functions:

  • Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments
  • Provide business analysis and feasibility studies and recommend solutions 
  • Provide guidance to other IT staff on technical projects
  • Monitor quality control procedures 
  • Recommend changes in work processes
  • Perform project management duties as assigned 
  • Assist in coordinating customer service functions

Education and Experience:

Experience: Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems.

Education: Bachelor’s Degree from an accredited four-year college or university with a major in network engineering, management information systems, computer science, or a closely related field. 

As a condition of employment with SHRA, this employee will be required to complete a COVID-19 vaccination recommended by the Centers for Disease Control and Prevention and approved by the U.S. Food and Drug Administration (including for emergency use) and provide proof of vaccination to the Human Resources Department prior to employment. 

SHRA is an Equal Opportunity Employer.