Client Services Manager

  • Alta California Regional Center
  • Grass Valley, CA, USA
  • Mar 25, 2021
Full time Nonprofit-Social Services

Job Description

ACRC is seeking a Client Services Manager located in the Grass Valley office to provide management and oversight of the Unit of Service Coordinators serving Child and Adult Clients/their circles of support. The purpose of the Client Services Manager position is to ensure that assigned unit Staff are guiding Clients and their families in acquiring and maintaining assessed supports and services. Responsibilities include: selecting, training, monitoring, coaching, managing, and evaluating assigned staff; ensuring compliance with all laws, regulations, and regional center policies; conducting periodic and continual review of cases and documentation with Service Coordinators; participation on committees and groups to provide education and training on services for Clients; providing emergency on-call support for assigned staff; participation as a member of the Leadership Team to develop policies and procedures; and serve on Leadership Team work groups.

Experience and Skills:

Applicants must possess a Master’s degree in Social Work or a related field; have five years of management level
experience in a human services (or related) agency, preferably in the field of developmental disabilities; ability
to interpret and apply relevant laws, regulations, requirements and policy standards; demonstrate excellent
written, verbal, and interpersonal communications skills; and have strong time?management and organization
skills. Other requirements and qualifications may apply.

Job Benefits:

ACRC offers an excellent working environment and a benefits package to include 90% employer-paid health insurance plus low-cost dependent coverage including domestic partners; 100% employer-paid dental and vision insurance for employees plus dependents; 100% employer-paid employee life insurance coverage; 100% employer-paid long term disability coverage; flexible benefits pre-tax spending program; CalPERS employee pension plan; and 457 and 403-B voluntary tax shelter annuities.  Other benefits include 17-22 annual vacation days, 12 annual sick days, 14 paid holidays, longevity leave, Employee Assistance Program, and many other generous benefits.  This is intended to represent a general summary of benefit plans and coverages only.