Sep 14, 2023

Staff Services Manager I (SSM I)

  • CA Department of Social Services
  • Hybrid (Sacramento, CA, USA)
  • $6,563 - $8,153 monthly
Full time Government

Job Description

The CA. Department of Social Services' Office of Equity Division is recruiting for a Staff Services Manager I (SSM I).


An Ombudsperson is an advocate for the rights of a vulnerable population. The incumbent in this position advocates for current & former foster youths by managing a toll-free hot line, overseeing web and social media messaging, and actively informing youth, their caregivers and providers of the youth's rights and reasonable parenting standards via in person and virtual trainings and events.

This incumbent will coordinate the development of training curriculum, calendaring of outreach & training events, evaluation tools, and delivery of outreach and trainings to foster youth, resource families, county child welfare agencies and other organizations on the rights of children and youth in foster care and topics related to improving the child welfare system. Leads OFCO training sessions, including those offered after hours including weekends. Oversees staff activities associated with intaking and screening of complaints, community outreach & training, and investigations.


Benefits: The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details. Click here to view all the attractive benefits available to state employees!

Telework / Remote Work Information: This position has been designated as eligible for telework.  The position may require in-person attendance when requested.

Need help understanding the examination and hiring process? Do you have a question about CDSS?  We'd love to hear from you!  Please contact us at Please include the job classification and job control (JC-XXXXXX) number in the subject line.

You will find additional information about the job in the Duty Statement.


Salary: $6,563 -$8,153/mo.


Must apply through the CalCareers website. Deadline to apply is 9/26/2023

Be sure to take the SSM I exam found on the CalCareers exam search main web page.


This job advertisement has also been listed in the following counties:

- Sacramento County (JC-392261)
- Los Angeles County (JC-392314)


Learn more: