Jan 02, 2019

Parts Counter Trainee

  • Downtown Ford Sales
  • Sacramento, CA, USA
Full time Automotive Customer Service

Job Description

The Parts Counter Trainee is will learn about automotive parts and accessories to accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation. This position receives and stocks incoming parts, as well as performing warehouse housekeeping duties with continuous learning.


The ideal candidate must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. 

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.


  • Receipt and stocking of incoming items
  • Locates accessories or parts and arranges for installation
  • Monitors parts inventory and maintains storage area in good condition
  • Maintains up-to-date knowledge of all vehicles, accessories, and promotions
  • Maintains accurate sales documentation
  • Provides timely and accurate reports as required
  • Performs other duties as assigned
  • Ensures safe and on-time delivery of parts to the dealership and following all company procedures and standards
  • Maintains warehouse housekeeping standards


  • Automotive experience a plus
  • Retail counter or phone sales experience a plus
  • Desire to learn and work in the automotive industry
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organizational and problem-solving skills
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Strong computer and internet skills, including Microsoft Office suite
  • Point-of-sale (cash register) and credit or debit card processing skills
  • Shifts Tuesday through Saturday


  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Ongoing Training and Mentoring
  • Professional Workplace
  • Non Smoking Workplace
  • Drug Free Workplace
  • 401(k) with Company Match
  • Direct Deposit
  • Opportunity to Advance

Apply Now