Nov 26, 2018

Service Technician

  • Downtown Ford Sales
  • Sacramento, CA, USA
Full time Automotive Customer Service

Job Description

Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders. 
JOB DESCRIPTIONHARROLD FORD, CALIFORNIA
If you're highly motivated and willing to work hard, we offer the most competitive pay scale in a professional work environment.  We will pay for additional automotive certification training and requirements for Certified and Master Certified Technicians.


The Entry Level Service Technician performs routine service inspections and completes standard maintenance jobs. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The Certified and Master Certified Service Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has the willingness to want to learn the skills of the Service Technician.  Possible experience may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE). 

An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
RESPONSIBILITIES

  • Entry Level Tech performs routine service inspections or tests and completes standard maintenance jobs
  • Certified and Master Certified Tech diagnoses issues based on experience, analysis and testing
  • Certified and Master Ceritfied Tech repairs automobiles and light trucks as assigned
  • Master Certified Tech maintains highest level of training possible
  • Maintains cleanliness of vehicles while performing service or repairs
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions
  • Follows all shop policy, procedure, safety, and environmental rules
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED a plus
  • Broad scope of automotive mechanical/electrical knowledge
  • Unrestricted driver's license and clean driving record
  • Entry Level may have post-secondary automotive training or equivalent work experience
  • Entry Level Tech may have post-secondary automotive training or equivalent work experience
  • Able to drive both automatic and standard-transmission vehicles
  • Entry Level Tech might have dealer-level or large facility experience
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff
  • Highly professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed
  • Master Certified Tech must have post-secondary automotive training or equivalent work experience
  • Master Certified Tech should have dealer-level or large facility experience
  • Master Certified Tech must have a high level of automotive mechanical/electrical knowledge

BENEFITS

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Ongoing Training and Mentoring
  • Professional Workplace
  • Non Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • 401(k) with Company Match

Apply Now