Completes all work assigned by the supervisor, manager or shop foreman. Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, on numerous makes and models, in addition to being specialized in particular areas of repair.
ESSENTIAL DUTIES/REQUIRMENTSinclude the following. Other duties may be assigned.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause and malfunction and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on repair order.
Road test vehicle when required.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers’ cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Attends training classes and departmental meetings.
Operates all tools and equipment in a safe manner.
Reports to work with a positive attitude, on time and ready to work.
Our MissionWe are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrityOur Vision To be Northern California's leading automobile dealer for the products we representOur Core Values We are a team We respect each other We encourage self-improvement We hold high expectations We embrace change We enthusiastically value our customer We support our community