Nov 26, 2018

Receptionist

  • Niello Volkswagen
  • Sacramento, CA, USA
Full time Admin-Clerical Automotive Customer Service

Job Description

SUMMARY

Provides administrative and clerical support to the Business Office in the capacity as outlined below. 

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  •  Reports to work with a positive attitude, on time and ready to work.
  • Maintains high customer satisfaction standards.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Answer and route all incoming calls to the proper person.
  • Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.
  • Take thorough messages, indicating the caller’s name, company if applicable, the time and message the caller wishes to leave.
  • Communicate messages to the appropriate parties in a timely manner.
  • Provide basic information to callers who have general inquiries.
  • Assist business office with miscellaneous duties, when time allows.
  • Notify telephone maintenance company of switchboard difficulties.

QUALIFICATIONS

  • Ability to communicate effectively.
  • Independently motivated with the ability to work within a team environment.
  • Excellent customer service/satisfaction skills.
  • Organized and computer proficient.
  • Clean DMV.

Location: Business Office in Sacramento, CA 


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