Collection Services Agent Level I/II

Collection Services Agents Level I/II serve the residents of Sacramento County by assuring the fair and accurate collection of debt owed to County Departments and others. Incumbents engage in the identification of debts owed, assessment of debtor ability to pay, negotiation of repayment plans, pursuit of legal enforcement measures, and tracking of actual collection results.

Minimum Qualifications

Level II

Either: 
1. Two years of full time, paid experience, in any combination, interviewing debtors and collecting debts for either a collections agency, an employer who does not use a collections agency, or a federal, state or county government.

Or: 

2. One year as a Collections Services Agent Level I within the County of Sacramento.

Level I

Either: 
1. One year of full time, paid experience interviewing debtors and collecting debts for either a collections agency or an employer who does not use a collections agency.

Or: 

2. The full time equivalent of nine months experience in the Sacramento County class of Collection Services Aide.

Or: 

3. Two years of journey level clerical experience within the Division of Revenue Recovery or other Sacramento County debt collections program.

How to Apply:

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on one of the posted cut-off dates of December 20, 2024, January 3, 2025, or January 17, 2025. The full job announcement and online application are available for viewing on our website.  Please view the official job announcement for all requirements and testing information.