Under general direction, the Behavioral Health Peer Specialist Program Manager develops, manages, and coordinates the peer advocacy program which provides support to a diverse population of consumers and families/caregivers receiving behavioral health services; ensures that the full scope of eligible services are received, makes policy and program recommendations based on the specific needs of consumers and families/caregivers, and makes policy and operational recommendations based on the experiences of consumers and families/caregivers; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public.
There is an additional 3.35% Management Differential which is added to the posted salary for this class.
*Current recruitment includes, but is not limited to, the following positions:
Behavioral Health Peer Specialist Program Manager (Behavioral Health Services)
Knowledge of
- Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness
- Principles and practices of supervision, discipline, leadership, mentoring, and training
- Applicable federal, state, and local laws, codes, and regulations
- Operational characteristics, services, and activities of assigned programs and functions
- Mental health and substance use disorders, treatment and recovery process
- Public and private agency services available for families, children, and adults with behavioral health and recovery challenges and caregivers/family members
- Crisis intervention techniques
- Needs and difficulties faced by ethnically diverse consumers and families/caregivers of consumers of behavioral health services
- Methods and techniques to communicate effectively with behavioral health consumers, families/caregivers, the community, and treatment/care teams
- Cultural and social factors affecting behavioral health and recovery
- Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
- English usage, spelling, grammar, and punctuation
Ability to
- Select, supervise, train, and evaluate staff
- Plan, coordinate, assign, and review the work of subordinate staff
- Investigate and resolve disciplinary issues
- Work independently, prioritize work, coordinate activities and meet critical deadlines
- Publicly acknowledge and share personal recovery experiences, and provide support to other persons-in-recovery
- Develop, monitor and interpret budgets and other financial documents\
- Develop, implement, and maintain a peer services program for families, children, and adult consumers of Sacramento County Behavioral Health services
- Plan, manage, and complete complex work assignments
- Develop and maintain cooperative, effective working relationships with others
- Communicate clearly and concisely, both verbally and in writing
- Interpret and apply applicable federal, state, and local laws, codes, and regulations
- Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
- Influence and persuade others to take a desired action and/or direction
- Interpret and summarize a variety of data and information
- Exercise discretion and maintain confidentiality of information
- Provide culturally responsive services to consumers and families/caregivers
- Provide input and education to inform care team members about mental health, substance abuse disorders, the recovery model, and perspective on lived experience
- Develop, implement and maintain program reporting and satisfaction tools
- Represent and advocate for the consumer perspective within the behavioral health system
Minimum Qualifications
Currently or previously a consumer of behavioral services (such as mental health or substance use), or a parent or family member/caregiver of a behavioral health consumer.
AND
Six years of full-time paid experience as a peer counselor or advocate for children/youth or adults receiving behavioral health services or for their families or caregivers.
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply or go to www.SacCountyJobs.net.