Casino Operations Coordinator & Scheduler

  • Harrah's Northern California
  • 4640 Coal Mine Road, Ione, CA 95640, USA
  • Nov 19, 2019
Full time Customer Service Hospitality-Hotel Management Marketing Sales

Job Description

Job Summary:

Assists the casino administrator in all scheduling and administrative supervision for the casino.


  • High school diploma or general education degree..
  • Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
  • Must demonstrate a high level of proficiency in the use of computer programs, specifically Word and Excel.

  • Must be willing to work any day of the week and any shift.

  • Must be able to get along with co-workers and work as a team.

  • Must present a well-groomed appearance.

Essential Job Functions:

  • Assists the Casino Administrator with the scheduling of all dealers and supervisors.

  • Administer, maintain and file Paid Day Off requests for more than 600 employees.

  • Administer Leaves of Absence requests and track progress.

  • Answer telephones and give information to callers or route calls to appropriate official and place outgoing calls. At times operating in a stressful environment.

  • Administer payroll; reconcile sign in sheets with Timeworks reports. Complete and submit discrepancy reports to payroll. Complete Dual Rate spreadsheets in a timely and accurate manner.

  • Maintain and post toke report.

  • Deal diplomatically and firmly with more than 600 employees.

  • Administer all attendance records and advise Shift Managers accordingly when there are any problems.

  • Assist the Casino Administrator on any special administrative assignments, such as in-house training, maintenance of card and dice room, or any project directed by the VP of Casino Operations.

  • Perform other duties as assigned.

  • Works a flexible schedule including weekends, evenings and holidays. 
  • Works a reasonable amount of overtime when required.

Physical, Mental & Environmental Demands:          

  • Must be able to lift up to 40 pounds. 
  • Must be able to bend, reach, kneel, twist and grip items. 
  • Must be able to respond calmly and handle many customer demands in a fast pace environment.   Responds to visual and aural cues. 
  • Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. 

Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes