Responsible for the delivery and scheduling of employee, supervisory and management training and development programs. Tracks and records Compliance training and coordinates training programs. Monitors and evaluates the progress, effectiveness and impact of training and development programs and makes recommendations for improvement.
Bachelor’s degree in Business, Human Resources or related field preferred.
Two years training/facilitating experience required.
Experience conducting needs analysis strongly preferred.
Knowledge of training assessment, design, delivery and evaluation preferred.
Demonstrated ability to train/educate adults.
Proficiency with Microsoft software to include Word and Excel required.
Must have excellent verbal and written communications skills with the ability to communicate to all levels of the organization.
Excellent presentation and organizational skills required.
Ability to maintain long-range goals without sacrificing follows through on details.
Must be able to maintain a flexible work schedule.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Essential Job Functions:
Schedules and conducts employee, supervisor and management training and development programs.
Conducts needs analysis to determine specialized training needs on property.
Develops activities/curriculum to enhance standardized training programs.
Monitors and evaluates the progress and effectiveness of training and development programs and makes recommendations for improvement.
Designs and produces training aids (i.e. case studies, simulations, games, exercises, etc.) and support material.
Develops in conjunction with department management technical job skills and customer service training.
Works with departments to ensure all training materials are accurate and well maintained.
Advises and assists with design of instructional systems to facilitate department needs.
Functions as an internal consultant to assist management in the analysis and identification of organizational issues and development.
Handles all tracking and communication of property training and reporting needs.
Responsible for project management, establishing and meeting timelines, attention to detail and follow-through.
Provides input and assists in preparation of annual budget.
Effectively represents Harrah’s to groups of employees, applicants, and counterparts in the industry, management and outside organizations as needed.
Physical, Mental & Environmental Demands:
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes