Essential Duties and Responsibilities:
Residential Care Engagement
• Ensures all youth are given opportunities for therapeutic experience through trauma informed interventions
• Builds rapport with youth through consistent positive interactions
• Residential Counselors will receive training and become proficient in the following areas of engagement with clients: Active Listening, Life Space Interview (LSI), Caring Gestures, Activities, Hurdle Help, and Boundaries. Crisis Management
• Residential Counselors will receive training and become proficient in the follow areas of Crisis Management: Prompting, Redirection, Proximity, Planned Ignoring & Positive Attention, Time-Away, Directive Statements, Touch Control and Physical Containment. Milieu Management
• Residential Counselors will receive training and become proficient in the follow areas of Milieu Management: Assessment of facility for hazards, general condition of milieu and overall cleanliness; Supervision of youth, Schedule adherence, Structuring environment.
• Residential Counselors will receive training and become proficient in the follow areas of Program: Participating in youth plan development, demonstrate use of Safety Plan and Needs & Services Plan, facilitates program requirements, encourages youth to improve, facilitate and support all youth behavior support plans and program schedule of events. Documentation
• Residential Counselors will receive training and become proficient in the follow areas of Documentation: Accurately and professionally complete Incident Reports, Law Enforcement forms, shift logs, dorms logs, points sheets, contracts, inventories, search logs and all other dorm documentation. Emails completed using professional language and formats. Professionalism
• Residential Counselors will receive training and become proficient in the follow areas of Professionalism: arrive to work on time, adheres to agency and CCL requirements for mandatory meetings, demonstrates training concepts in the milieu, follows directions from supervisors/managers,
observes chain of command, accepts supervision, uses agency protocols and resources, communicates positively with CRH employees and CRH affiliates, represents CRH professionally outside the organization.
• Responsible for creating a favorable group climate in which the child’s safety, emotional nurturing and healthy development are of primary concern.
• Responsible for the hour by hour care, safety, supervision, protection, guidance and discipline of the group as a whole and for each child as an individual.
• Responsible for meeting the health and personal hygiene needs of minors under their care (report any medical concerns to medical staff, provide supplies and direction for proper standards of personal care, etc.).
• Maintain discipline and group control at all time, reporting any unresolved conflicts to a supervisor in a timelymanner.
• Pro-act and check in with the children frequently to prevent crisis situations. After an incident has occurred, follow-up and process with the child to prevent further crisis situations and complete any necessary documentation.
• Serve snacks to the clients in coordination with other staff, per approvedmenu. Maintain a pleasant and cheerful mealtime atmosphere, and dine with the children during mealtimes, modeling appropriate behavior, table manners, etc.
• Ensure that children are properly dressed for various occasions and see that their clothing is appropriately cleaned and maintained.
• Provide transportation for children as directed by a supervisor as necessary and in accordance with the agency transport policy.
• In collaboration with the Recreation Department, structure recreational/craft activities to enhance each child’s social and physical development.
• Performs routine household duties, including but not limited to: vacuuming, dusting, laundry, cleaning bathrooms, making beds, cleaning and organizing closets, etc.
• Supervises the chores and work project of children.
• Must be familiar with, and have the ability to carry out, all emergency/disaster plans.
• Accountable for reporting building and equipment damage and/or unsafe conditions and initiate action to correct any unsafe conditions.
• Performs other duties as assigned.