The Promotion & Special Event Manager is responsible for creation, development, implementation, and execution of all promotions, special events, etc. for the property and outside exhibitions. The Promotion & Special Event Manager must maintain quality events in a fast paced, deadline driven environment while complying with all applicable TGA requirements.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Report directly to the VP of Marketing and maintain a strong collaborative relationship with peers on the Marketing Management team and Guest Experience team.
Build and maintain a rapport with multiple departments to ensure flawless preparation and execution of promotions & events.
Assist the VP of Marketing in the maintenance of the property calendar, ensuring all events and promotions are in support of the property’s continued revenue objectives while creating fun and exciting moments for Cache Creek guests.
Responsible for the ongoing monitoring and execution of promotions and events in compliance with the approved TGA submission. Responsible for providing guest feedback on the execution of promotions and events, including guest satisfaction.
Work within assigned budget and ensure a positive ROI pro-forma is complete by analytics before an activity is confirmed on the Marketing calendar.
Must be comfortable in large group settings and able to emcee promotions and events on stage/microphone.
Excellent interpersonal, guest service, communication, team building and problem solving skills are required.
Must maintain flexible availability; nights, weekends and holidays are required to perform this job successfully.
Directly supervises the promotion/event coordinators. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Three to five years related experience in marketing, special events, or related field. Bachelor's degree (B.A.); or equivalent combination of experience and education.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Must be at least 21 years of age.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and secondhand tobacco smoke. The noise level in the work environment is usually moderate.