Reporting to the Environmental Services Supervisor, the Environmental Services Heavy Duty Cleaning Specialist is responsible for cleaning their assigned area. Thorough cleaning of the facility includes sweeping, vacuuming, dusting, mopping floors, wiping walls, cleaning vents, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing work and guest supplies, etc. Heavy Duty Cleaning Specialists are also knowledgeable and skilled in the use of heavy duty cleaning equipment (floor scrubbers, buffers, extractors, honing machines, etc.) used for proper maintenance of a variety of surfaces and work related environments.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Compliance with all department and property operating policies and procedures.
Maintains cleanliness of assigned areas.
Utilizes equipment such as pan and broom, vacuum, Unger kits, small scrubbers etc.
Utilizes heavy duty equipment such as large scrubbers, carpet extractors, etc.
Ensures all equipment is used and maintained in accordance with proper procedures.
Adheres to all safety guidelines including the use of protective equipment.
Uses chemicals in a proper, safe, and responsible manner.
Exhibits a cooperative demeanor when interaction with peers, supervisors and guests.
Performs duties in a timely and efficient manner.
Maintains proper pars and stock levels.
Communicates problems, challenges, or unusual matters of significance to supervisor.
Informs supervision of needed support, supplies, or repairs.
Supports and complies with courtesy and customer service guidelines, policies and procedures.
Ensures all storage areas and carts are clean and organized.
Communicates effectively with guests, team members and management.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
Up to one year related experience or training.
Must be at least 21 years of age.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position holder is expected to distinguish between clean and dirty surfaces. Position holder is expected to, at times, carry equipment from place to place. Position holder may be expected to carry work equipment thru-out the shift. Position holder may be required to lift trash receptacles in order to properly clean and/or empty them. Position holder may, at times, be required to drive company vehicles. Position holder may, at times, be required to crawl under secured items. Position holder will commonly use heavy duty power equipment such as power washers, honing machines, etc.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Ability to remain calm and poised under pressure. Strong work ethic with a hands-on approach. Ensures safety and security policies and procedures are followed. Good time management, organizational and interpersonal skills.
Excellent attention to detail a must. Highly motivated, energetic and quality oriented. Works closely with other employees. May be required to assist other departments within the division. Maintain a professional appearance reflective of the hotel image and conduct behavior in a mature and professional manner.