Oct 31, 2018

Assistant Fitness Manager

  • 24 Hour Fitness
  • Sacramento, CA, USA
Full time Customer Service Health Care Management

Job Description

The Assistant Fitness Manager (AFM) assists the General Manager and/or Fitness Manager ensure that the club delivers a high-quality fitness experience to all members.

  • Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well-maintained club.
  • Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
  • Trains and develops a strong team of Personal Trainers
  • Responsible for the successful attainment of department targets, including revenue and member retention
  • Is the point of reference for fitness expertise within the club
  • This position directly or indirectly manages the following positions inside the club:
    • Personal Trainers (5-15)

Essential Duties & Responsibilities:

  • Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club
  • Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
  • Trains and develops a strong team of Personal Trainers
  • Responsible for the successful attainment of department targets, including revenue and member retention
  • Is the point of reference for fitness expertise within the club. 
  • Assist members and encourages their involvement in our fitness programs
  • Ensures accurate administration of personal training, including the preparation of client files, measurement tracking, and workout programs
  • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
  • Personally sells training sessions. Executes an effective prospecting strategy and assists the membership team with fitness presentations as needed
  • Works with FM and/or GM to ensure Personal Trainers are productive, that revenue and service goals are properly communicated and that the Club attains daily, weekly and monthly financial budgets. Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company
  • Assists FM and/or GM in training and developing new Personal Trainers
  • Assists in member service matters such as providing tours of the Club, explaining services offered by the Fitness Department and signing a member up for training agreements and appointments

Qualifications:

  • Minimum of six months of related experience
  • Experience in management/employee relations preferred
  • In depth knowledge of Personal Training techniques from assessment to program design
  • Knowledge of the personal training program and software
  • Must be able to adjust and operate all Fitness Equipment
  • Strong interpersonal and communication skills
  • Possess a strong customer service focus.
  • Communicates clearly and concisely
  • Understands basic record keeping practices and procedures
  • Ability to organize and prioritize multiple tasks
  • Experience operating office equipment such as computers, calculators, fax and photocopiers
  • Must be computer proficient with basic skills in Word and Excel

Certifications / Educational Requirements:

  • High School Diploma or GED required
  • Bachelor’s Degree preferred
  • At least one approved National Personal Training Certification  (listed below):
    • ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S.
  • Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)

Apply Now