Kid's Club Attendant

  • 24 Hour Fitness
  • Sacramento, CA, USA
  • Jan 15, 2020
Part time Customer Service

Job Description

The Kid’s Club Attendant (KCA) ensures that the Kid’s Club delivers a safe and positive member experience.

  • Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well-maintained club, and executing the team member basics of being on time and complying with the dress code
  • Provides a safe, fun and interactive environment to children using the Kid’s Club
  • Conducts all activities in a positive and professional manner
  • Follows all Kid’s Club policies and procedures

Essential Duties & Responsibilities:

  • Supervise activities of all assigned children in the Kid’s Club area and ensures child remains in designated area
  • Provide child care to children including paging parent/guardian if necessary to assist with discipline issues and attending to personal needs (i.e., diaper changing)
  • Participate and entertain children with games or other approved activities
  • Administer first aid to children in accordance with company policy
  • Ensure parent receives copy of Kid’s Club agreement and answer any questions around procedures
  • Report any incidents to Kid’s Club Supervisor or Operations Manager
  • Report all member complaints to Kid’s Club Supervisor or Operations Manager
  • Report any child health concerns to Kid’s Club Supervisor or Operations Manager so a Health Alert may be posted if required
  • Responsible for general cleaning duties in Kids Club including disinfecting toys
  • Ensure parent/guardian has signed Kid’s Club Agreement/Information Card
  • Ensure individual checking in the child is listed on the Kid’s Club Agreement/Information Card
  • Ensure parent/guardian completes and signs the Kid’s Club Register when checking in and checking out children
  • Ensure proper payment is received for the use of Kid’s Club
  • Ensure all children have a numbered sticker that corresponds to the line number on the Kid’s Club Register


  • 6-12 months child care experience preferred
  • Patience in dealing with children and customers
  • Strong communication and interpersonal skills
  • Attention to detail
  • Energetic and Friendly

Certifications / Educational Requirements:

  • High School Diploma or GED
  • Cardiopulmonary Resuscitation (CPR) from an approved organization (within 60 days of employment)
  • State certification (see state specific requirements)
  • Must complete Club Orientation training prior to beginning Kid’s Club Attendant training
  • Must complete Kid’s Club Attendant training prior to working alone in Kid’s Club
  • Must complete Club Safety training within 30 days of hire