Aug 02, 2019

Community & Contract Bus Services Director

$114,348 - $160,044 yearly
  • Sacramento Regional Transit District
  • Sacramento, CA, USA
Full time Customer Service Drivers Management Transportation

Job Description


The purpose of this position is to manage and direct the activities of the Community Bus Services, Microtransit and Contract Bus Service departments and to fully support the goals and objectives of both the Operations Division and SacRT. This is accomplished by supervising staff, preparing and monitoring the department(s) budget, developing and managing programs, policies, and procedures, directing the provisions of Demand Response service, developing service integration and optimization plans, coordinating vehicle maintenance, monitoring facility condition and needs, assisting in procuring new buses, interpreting and administering union contracts and providing field customer service. Other duties include responding to, containing, and managing emergency situations, participating in SacRT and department training opportunities and programs, completing special projects, representing the department at community meetings and acting as a resource base to other departments, executive management, and outside agencies as requested/directed.

 Examples of Duties:

  • Under administrative direction, plans, directs, manages and implements the  operations, services and functions of the CBS, Microtransit, and Contract Services within the SacRT Transit Operations Division including the daily oversight of operations, adherence to budget, performance, and safety; participates in the analysis, strategic planning and design direction for future growth of these types of service in terms in additional service with coordination for capital improvements, with an emphasis on economy and operability.
  • Provides leadership direction to staff; coordinates and/or provides developmental work plan, training, advice and counsel for staff; manages employee relations and takes appropriate corrective action, manages workflow and prioritization of projects and measures the performance of the Department and all related staff.
  • Provides day to day policy direction, agreement, enforcement, and provides clarity in all SacRT related matters; implements safety and emergency management plans, Standard Operating Procedures (SOPs), audits, review and training; interfaces with Fire Departments; insure necessary testing and documentation for Certification of Occupancy; identifies cost saving areas for efficiencies; provides input to stakeholders on operations review, management and administration performances, timeliness and safety practices.
  • Directs and implements event services; meets with contractors/partners regarding operational issues; plans and coordinates direct command, control and communications for emergency/crisis which is 24/7 and interruption of service and of service restoration.
  • Develops,  implements, and manages programs, policies, and procedures by setting annual goals and standards, measuring and reporting monthly progress, reviewing existing department policies and procedures, and developing needed plans and procedures for improvements.

Minimum Qualifications:

Formal Education: Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four (4) years of an accredited college or university resulting in a Bachelor's degree or equivalent in Business Administration, Public Administration, Management or a related field.
Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Experience: A minimum of seven (7) years of progressively responsible experience in public transportation, with four (4) years of experience in a bus operations, paratransit operations, microtransit operations, or maintenance environments and three (3) years of supervisory experience.

Certification & Other Requirements: Possession of a valid driver's license is required with the ability to obtain and maintain a valid Class B driver's license. Obtain and maintain National Incident Management System (NIMS) training.

Candidates must submit an official DMV printout, dated August 1, 2019, or thereafter, at time of application in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printouts will not be accepted. 

The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application and supplemental questionnaire are required for this position. Applications, supplemental questionnaires, job announcements, and copies of the complete job description are available at our website at
Completed employment application, supplemental questionnaire and official DMV printout, as outlined above, must be submitted online no later than Wednesday, August 28, 2019 at 11:59 p.m..  RT does not accept late applications and will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.

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