Oct 15, 2019

Operator (Elk Grove Service)

$14.36 - $19.91 hourly
  • Sacramento Regional Transit District
  • Elk Grove, CA, USA
Full time Customer Service Drivers Transportation

Job Description


*Incentive Bonuses Available!

$500 – Upon completion of probationary period
$500 – 6 months following completion of the probationary period

  • Operates coaches in the Elk Grove Service Area ensuring safe and timely transport of passengers by inspecting coaches, maintaining designated route schedules, assisting passengers, and completing required reports. Elk Grove Service Area employs Full-Time and Part-Time employees in this position.

 Examples of Duties:

  1. Operates assigned coaches by following safe, defensive driving practices.
  2. Maintains schedules, follows prescribed routes, collects fares, validates passes, operates radio, makes announcements, and enters announcements into automated system.
  3. Performs special services assignments such as coach bridges, fill services and acting as a replacement driver when needed.
  4. Performs pre-trip safety inspections, identifies potential safety concerns, and promotes passenger safety awareness.
  5. Reports coach trouble/malfunctions, traffic problems, road hazards and accidents
  6. Reacts to and manages passenger conflicts as well as disruptive/hostile/abusive passengers. Reports unusual activities to Police.
  7. Assists passengers with directions, information, rules and regulations.  Assists with 911 emergency situations as directed, assists boarding/exiting passengers, assists with securing carts strollers, luggage and other belongings.  Assists passengers who need special assistance.
  8. Completes paperwork including, but not limited to, time slips, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books.
  9. Performs other related duties as assigned.

 Minimum Qualifications:

Education: Graduation from high school or equivalent.
Experience: Two (2) years of customer service experience that includes providing information and/or assistance directly to the public OR 1 year of previous transit operator experience.
Licenses/Certifications: Must possess a valid Driver's License at the time of application and have the ability to obtain a valid California Class B Driver's Permit with endorsement(s) prior to the start of employment.

Candidates must submit an official DMV printout, dated August 1, 2019, or thereafter, at time of application in order to be considered. Only official DMV printouts issued by the Department of Motor Vehicles are acceptable. Online DMV printouts will not be accepted.
Other Requirements: Three (3) years of verifiable driving experience with a satisfactory driving record as determined by SacRT.  Must be 21 years of age; must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provisions for safety-sensitive employees as required by the FTA, Department of Transportation (49 CFR, Parts 40 and 655). (See job descriptions for complete list of special requirements, licenses and/or certificates.)

Supplemental Information: The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process.  An employment application, supplemental questionnaire and official DMV printout, as outlined above, is required for this position.  Applications, supplemental questionnaires, job announcements, and the complete job description are available at our website at www.sacrt.com.
Completed employment application, supplemental questionnaire and official DMV printout, as outlined above, must be submitted online.  RT does not accept late applications regardless of postmark and will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298.

*Incentive Program effective as of June 17, 2019 training class.
 If an Operator voluntarily terminates  employment with SacRT within 24 months of date of hire, the Operator will be required to repay all hiring  incentive payments received. Newly hired  Operators will be required to sign a Hiring Incentive Acknowledgement authorizing SacRT to deduct amounts equal to the hiring incentive payments from wages and/or final payout in the event the Operator voluntarily terminates  prior to 24 months of employment. Re-hire applicants are not eligible for this program. SacRT may discontinue this incentive program at any time it is deemed no longer beneficial. SacRT will  provide ATU 30 calendar days' notice prior to terminating the program.

 RT is an Equal Opportunity Employer EOE - Minorities/Women/Disabled/Veterans.
This position falls under the ATU, Local 256 Collective Bargaining Unit

Apply Now