Jan 08, 2019

Information Technology Analyst

  • Sacramento County Employment Services
  • Sacramento, CA, USA
Full time Government Information Technology

Job Description

Level 1 - $5832.48 - $7445.50/month
Level 2 - $6479.75 - $8268.50/month 

Under supervision, incumbents perform a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. The duties include work in the areas of user and systems requirements and analysis, applications development and maintenance, computer systems support, network design and maintenance, and data/database analysis/administration. Incumbents will be assigned to one of the following options:


Operating Systems



Business Requirements

Explore your career with purpose

Examples of Knowledge and Abilities

Knowledge of

All Options

  • Software systems development life cycle.
  • Principles of computer data processing.
  • Business system applications.
  • Principles and techniques of software and systems quality assurance and control.
  • Principles and practices of technical problem solving.
  • Team dynamics.
  • Principles, practices and techniques of providing customer service.
  • Design, installation and maintenance of enterprise, distributed, client/server and desktop computer systems.
  • Computer operations and facilities.
  • Principles and practices of producing effective project and technical documentation.
  • Programming languages.
  • Restart and recovery concepts.

Database Option

  • Database management systems (DBMS).
  • Database design.
  • Database CASE tools.
  • Related data/file management tools.
  • Database utilities.
  • File and data recovery.
  • Database security methods and techniques.
  • Physical control standards and procedures.

Operating System Option

  • Fundamentals and concepts of enterprise, distributed, client/server and desktop computer operating systems.
  • Computer systems configurations.
  • Operating system structure, operations and utilities.

Networking Option

  • Logical and physical network design.
  • LAN/WAN network hardware and software vendors and products.
  • Data communication concepts and principles.
  • Internet and Intranet architecture.
  • Network security policies, techniques and procedures.
  • Network documentation, configuration, maintenance and diagnostic procedures and techniques.

Programming Option

  • Program design and analysis.
  • Principles and techniques of programming.
  • Programming languages and utilities.
  • Test plan, test case and test bed development and use.

Business Requirements Option

  • Definition of technical specifications from user and business requirements.
  • Business systems analysis.
  • Business contract issues.
  • Business planning process.
  • Service level agreements.
  • Test plan, test case and test bed development and use.
  • Practices of effective communication of technical issues to user and client community.
  • User acceptance testing.

Ability to   

All Options

  • Recognize problems, develop recommendations and solutions, oversee correction within assigned specialty.
  • Work effectively, independently and follow through on assignments.
  • Promote and maintain a team environment.
  • Work effectively with clients, users and senior managers.
  • Communicate orally and in writing.
  • Read, interpret and apply complex technical publications and documentation.

Employment Qualifications

Minimum Qualifications

Either: 1A. A Bachelor's Degree in computer science, information systems or a closely related field.


1B. One year experience in the option tested, in the field of systems engineering, programming, database administration and/or analysis, operating systems, network analysis and/or management or a similar field in a multi-platform information systems environment.

Or: 2. One year experience in the class of Information Technology Analyst Trainee.

Or: 3. One year experience in a position performing the equivalent full-time duties of an Information Technology Analyst Trainee. See notes B and C.

Or: 4A. Completion of a certificate program in computer science in the option tested. The certificate must be an approved computer science certification, maintained on the list by the Sacramento County Office of Communication and Information Technology. See note D.


4B. Three years experience in the field of the option test.


A) Additional relevant full-time experience for classes in this series may substitute for the Bachelor's Degree on a year-for-year basis. For example, 2 years of qualifying experience (in addition to the experience already required) AND an Associate of Arts degree in computer science, information systems or a closely related field may substitute for the Bachelor's Degree. 

B) THE OBJECTIVE OF THE MINIMUM QUALIFICATIONS is to determine training and experience that enables an appointee to perform the full range of technical analytical duties in the requested class and level with only minimal orientation to the specific job assignment in the class. Such experience must demonstrate the stated Knowledge and Abilities under the heading All Options as well as those under the specific option applied for; duties shall be performed at the appropriate level of the class stated in the minimum qualifications and be consistent with Distinguishing Characteristics for that class. Education in the form of a Bachelor's or higher degree, completion of major college coursework or an approved certificate program in the fields of programming, database, operating systems, networking, project management or systems analysis that demonstrates knowledge and abilities at the level in the option tested may supplement experience as stated in note A. 

C. Experience, education, and training will demonstrate that the minimum qualifications for each lower level of the class series are met. For example, for the Information Technology Analyst qualifications would demonstrate that the applicant has performed duties equivalent to one year experience in a position performing the equivalent full-time duties of an Information Technology Analyst and one year experience in a position performing the equivalent full-time duties of an Information Technology Analyst Trainee and two years experience performing the equivalent full-time duties of an information Technology Technician in Sacramento County Service and one year experience performing the equivalent full-time duties of an Information Technology Technician Trainee.

D) Evaluation of degrees, training and certificates includes verification of accreditation of institution and applicability content to prevailing industry standards and current county needs which are subject to change in existing technology requirements.

E) Minimum qualifications are subject to review by information technology subject matter experts selected by the Department of Personnel Services. 

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.  Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice.

General Qualifications

Criminal History and Background Check: 
Some candidates may need to pass a security clearance investigation conducted by the Sacramento County Sheriff's Department or may be required to be fingerprinted for purposes of search of local and state fingerprint files to disclose any criminal record.

Hours of Work: 
Incumbents may be required to work irregular hours and on-call.

Probationary Period 
The probationary period for this classification is twelve (12).

Application and Testing Information


Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.

County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street, Room 4667
Sacramento, CA 95814
Phone (916) 874-5593; 7-1-1 California Relay Service

Email EmployOffice@Saccounty.net
Inter-Office Mail Code: 09-4667


  • Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
  • Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
  • Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
  • Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
  • A resume may be included with your application, however it will not substitute for the information requested on the application.


Applicants are required to provide a full and complete response to each required or relevant supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

  • Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
  • The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
  • Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
  • If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
  • Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
  • If you have no experience, write "no experience" for the appropriate question.
  • For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
  • If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.


All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

here (Download PDF reader) for Frequently Asked Questions (FAQ's)

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