Provides input to routine & exceptional decisions regarding processes / systems issues, utilizing depth of knowledge/technical expertise to provide guidance and direction to teams. Escalates where manager input required.
Ensure that all daily work is performed in accordance with department policy and procedural guidelines.
Ensure that daily NAVs are completed accurately and timely by the team.
Supervises day-to-day activities for the team, and ensure timely completion and accurate dissemination of information.
Ensure that all periodic tasks are completed accurately, reviewed and provided to appropriate parties as necessary by required deadlines.
Review of KPIs (key performance indicators) and or MORs (management operating reports) as per department requirements
Acknowledge requests and liaise with Investment Accounting to ensure external and internal audit requests are completed timely and identified issues are resolved for applicable funds.
Liaise with all key stakeholders that rely on Investment Accounting Services hand-offs
Review and ensure all Investment Accounting Services policy and procedure documentations are updated as required.
Attend meetings with business partners and projects as required
Support the Manager in recruitment initiatives, including conducting interviews and carrying out inductions where appropriate
Support the Manager in ensuring that the Performance Management process is completed by conducting staff appraisals and ensuring timely feedback is provided to staff.
Provides ongoing feedback to support staff development and performance.
Works with manager to identify high potential and top performing staff and makes plans to stretch/develop these individuals further.
Liaise with HR where appropriate on staff related issues ensuring employee policies and procedures are adhered to.
Support the Manager to ensuring team has Training & Competency criteria and T & C is captured in yearly IPPs.
Works with team, under direction of leadership, to identify opportunities for and potential barriers to process and/or product improvement within area of accountability, and may make recommendations accordingly.
Suggest improvements to departmental workflows, review internal policies and procedures and update as required. Leverage and adopt global best practice where feasible.
Coordinate and facilitate Investment Accounting Services projects by creating and maintaining project status communications
Provide leadership, expertise and technical support in the completion of departmental projects.
Is aware of operational risks for own department, understands and implements the use of key controls, including the enforcement of departmental policies/procedures. Understands the impact of operational risk upstream and downstream.
Contributes suggestions to improve control environment and manage risks.
Represents department in cross department projects as subject matter expert, identifying issues and solutions. May lead department level projects.
Since 1947, our firm has been dedicated to delivering exceptional asset management for our institutional, retail, and high-net-worth clients. By bringing together multiple, world-class investment teams in a single firm, we’re able to offer specialized expertise across a full range of asset classes, supported by the strength and resources of one of the world’s largest asset managers. This has helped us become a trusted partner to financial advisors and investors across the globe.