Jul 29, 2019


  • UC Davis
  • Davis, CA, USA
Full time Customer Service Hospitality-Hotel Restaurant-Food Service

Job Description

Job Summary:
Under the general direction of the Food Services Assistant Manager, the Food Services Supervisor is responsible for assisting in the oversight of a Residential Dining Commons. This position is responsible for providing excellent quality products in a safe and aesthetically pleasing dining environment. Responsible for implementing accountability controls of staff to ensure maximum operational efficiency and effectiveness of implemented programs. Responsible for the oversight of serving up to 7,000 meals per week, the Food Services Supervisor will support and supervise the residential dining operation to ensure department business needs are met, service and financial goals are attained, and to make recommendations for improvements. Assures that service and product offerings meet campus needs in cost efficient manner. Provide mentorship to the dining services team and monitor adherence to service and quality standards. This position is responsible for managing cash handling policies and procedures. Manage daily staffing and labor schedules, and guest service standards. Access and audit reports weekly, monthly, and annually to ensure budgetary goals are met and are on track. Assist the Residential Dining Commons General Manager in implementing the departmental vision. In partnership with the Unit Executive Chef, support daily operations including, employee scheduling, inventory management, menu execution, promotional marketing opportunities, staff safety, and equipment and facility maintenance. The primary emphasis of this position focuses on business management practices (i.e. operations management, financial controls, human resource managements, interdepartmental relations, and research and development, project management, menu/product change management, and monitoring vendor relationships.)

Physical Demands:
Lift boxes and files weighing up to 50 lbs.

Use computer equipment for extended periods of time (6-8 hours per day).

Walk tours of buildings and climb stairs.

Work Environment:
Employee is personally responsible for following safety procedures/guidelines.

Position is a mandatory reporter for known or suspected child abuse and requires that a statement acknowledging the requirement to report child abuse be signed.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.


Minimum Qualifications:
Experience in supervising in a dining service field.

Experience with industry standards for dining services including PCI compliance, Point of Sale maintenance, managing cash handling policies and procedures.

Experience managing labor schedules, food handling and storage policies and procedures, quality control, health and safety standards.

Interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to research and secure information to resolve problems

Writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations.

Preferred Qualifications:
Leadership experience in a residential food service environment.

Experience analyzing, interpreting and applying personnel policy and procedure, collective bargaining agreements and employment law, advising management and managing sensitive employee and labor relations problems.

Food safety certified.

Experience using computerized systems, including food production/procurement systems, electronic customer access, and time-keeping programs.

Knowledge of related Federal, State, Local, and UC regulations.

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