Under minimal supervision, develops, researches, tests, and implements business process improvements, procedures and system changes. Uses independent judgement to gather and evaluate information in order to make recommendations for improvements to business processes or systems.
Develop alternative views and future business needs to assist management in making business changes in order to stay a head of the competition.
Research the external market and internal business to find and leverage patterns and best practices in order to improve business processes.
Apply advanced analysis skills in the development of business process models, procedures and systems.
Lead teams to continually look at process improvement strategies for business processes and systems.
Evaluate business process changes to identify and document business impacts and benefits at a corporate level.
Acts as subject matter expert to provide business requirements for process improvements and system enhancements.
Conduct effective interview/research to determine and document the stakeholders, business needs and requirements.
Serve as a mentor for requirement methodology and analysis best practices.
Reviews technical design deliverables to ensure business objectives are reached.
Assists business stakeholders to design user acceptance testing, defect reporting and resolution. Has the ability to lead others in these activities.
Identification of training and development materials, communications of changes, manuals, etc.
Provides post implementation support, such as, problem resolution, adjustments to new procedures, and change management.
Develop presentations of materials, models, findings, plans and/or conclusions.
Typically has the following skills or abilities:
Bachelor’s Degree in Business Administration or related field or equivalent experience
Five or more years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
Five years of experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis
Five years of in depth knowledge of project planning techniques and methodologies
Five years of experience with business process analytics using Excel, flowcharting, activity diagrams and workflow models
Demonstrated ability to document, propose, negotiate and present approaches and solutions
Ability to visualize and create plans for future business outcomes and changes
Thorough understanding of business implications, project interdependencies and system interfaces
Strong conflict management skills
Proficient at facilitating meetings, and negotiating across all levels of the organization
Ability to multi-task and work in a team environment
Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
Regularly exercises discretion and independent judgment the in performance of his/her job duties
Working Conditions / Physical Demands
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The information above describes the general nature of the position and serves as a summary of the typical job functions. It's not a comprehensive list of all possible job responsibilities, tasks, or duties.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Nearest Major Market: Sacramento
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