Sep 17, 2019

Food Court Counter Attendant

  • Thunder Valley Casino Resort
  • Lincoln, CA, USA
Part time Customer Service Hospitality-Hotel Restaurant-Food Service

Job Description

Overview:

Responsible for providing Four Diamond / Luxury “ Guest Service to our Guests. The Food Court Attendant greets our Guests and assists them to ensure that they receive a “Four Diamond / Luxury” level experience during their visit to our Food Court. The Attendant works in a dual role as a cashier and as a preparer of the food items offered at the venue.  Thunder Valley Casino Resort employs food court attendants at Fatburger, Peet's Coffee, Pizza Hut, and Subway. 

Responsibilities:

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times.
  • Welcome and connect with every guest to provide excellent Four Diamond Service Standards.
  • Discover guests’ needs and appropriately suggest additional products with every guest to enhance service and meet sales goals.
  • Respond to guests’ needs and say “thank you” to every guest.
  • Maintain customer service area and equipment in a clean and appealing manner.
  • Follow policies and procedures for operational flow at each station.
  • Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a team player.
  • Present oneself professionally and demonstrate clear communication by using Four Diamond Service Standards with all guest and Team Member interactions.
  • Follow standards for merchandising, stocking, rotating, and proper storing all products.
  • Perform preventative maintenance in accordance with preventative maintenance checklist.
  • Follow cash handling and register policies.
  • Follow inventory stocking and recording guidelines.
  • Other duties as assigned.

Qualifications:

  • Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
  • Must be at least 18 years of age.
  • Possess or obtain a California Food Handler Card.

If you feel that this position is a great match for your interests and skills, click to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!


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