Responsible for providing Four Diamond / Luxury “ Guest Service to our Guests. The Food Court Attendant greets our Guests and assists them to ensure that they receive a “Four Diamond / Luxury” level experience during their visit to our Food Court. The Attendant works in a dual role as a cashier and as a preparer of the food items offered at the venue. Thunder Valley Casino Resort employs food court attendants at Fatburger, Peet's Coffee, Pizza Hut, and Subway.
- Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times.
- Welcome and connect with every guest to provide excellent Four Diamond Service Standards.
- Discover guests’ needs and appropriately suggest additional products with every guest to enhance service and meet sales goals.
- Respond to guests’ needs and say “thank you” to every guest.
- Maintain customer service area and equipment in a clean and appealing manner.
- Follow policies and procedures for operational flow at each station.
- Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a team player.
- Present oneself professionally and demonstrate clear communication by using Four Diamond Service Standards with all guest and Team Member interactions.
- Follow standards for merchandising, stocking, rotating, and proper storing all products.
- Perform preventative maintenance in accordance with preventative maintenance checklist.
- Follow cash handling and register policies.
- Follow inventory stocking and recording guidelines.
- Other duties as assigned.
- Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
- Must be at least 18 years of age.
- Possess or obtain a California Food Handler Card.
If you feel that this position is a great match for your interests and skills, click to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!