Guest Room Attendant (Housekeeping)

  • Thunder Valley Casino Resort
  • Lincoln, CA, USA
  • Jun 24, 2020
Full time Hospitality-Hotel

Job Description


Ensures that all guest room areas are cleaned and neat.  Handles Guest opportunities/inquiries with established “Four Diamond” standards in mind.  Performs responsibilities in accordance with established company standards, policies, and procedures.

Essential Functions

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times.
  • Participates in daily pre-shift meetings outlining activities and expectations to ensure “AAA Four Diamond / Luxury” standards achieved and maintained.
  • Cleans and stocks guest rooms to “AAA Four Diamond / Luxury” quality standards.
  • Strip beds and duvets as needed. Replace towels and linens daily. Replace duvet covers as needed.
  • Stock and maintain cart during and at the end of shift.
  • Complete daily assignment of twelve (12) credits within allotted time, and perform general cleaning as assigned.
  • Pick up rooms as needed, based on occupancy.
  • Check daily for areas needing specific attention, identify any potential hazards and report them to supervision.
  • Sign keys in and out and pick up assignment sheets.
  • Fosters a success-oriented, accountable environment within the company.

Minimum Qualifications

  •  High school or equivalent education preferred.
  • Must be at least 18 years old.
  • Must be able to communicate effectively with Guest, Team Members and Management in both written and verbal form.
  • Previous Guest Room Attendant experience preferred.
  • Previous experience working with job related mechanical equipment.

If you feel that this position is a great match for your interests and skills, click the button below to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!