**Position Overview:** Supports facility operations in a way that balances cost efficiency with a high level of customer service. Has a strong customer orientation to work in a highly transactional, service delivery capacity. Creates a friendly, solution-oriented environment that effectively connects people within Sutter Health. Supports the success of a high-performing organization by helping to champion and drive the long-term vision. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Participates in programs and using tools in support of building a high performance culture via the assigned processes (e.g. performance measurement, people development, customer relationship management, etc.). **Qualifications:** **Education** HS Diploma Required Bachelor's Preferred **Experience** 3-5 years Knowledge of Purchase Order process and vendor onboarding required 3-5 years Ability to create a scope of work and understanding of the RFP process required 3-5 years Management of reception and facilities functions preferred 3-5 years Working knowledge of building infrastructure preferred 3-5 years Familiar with Janitorial, Landscape, FLS, HVAC, Pest Control, Floor Care, UPS, Back Flow and Generator etc. preventive maintenance methodology, terminology and scheduling required 3-5 years Understanding of building systems and their functions preferred **Knowledge/Skills** Proficient in Microsoft Word and Excel Knowledge of operational and facility related functions Skilled at problem identification and resolution Ability to set and achieve performance goals and objectives Ability to understand and adjust to changing priorities, circumstances, direction, and personal styles Has a continuous improvement mindset and seeks to introduce best practices to facilities Ability to learn new processes effectively and efficiently Ability to build and maintain strong relationships with internal clients Ability to build positive relationships with external clients, e.g., facility contractors, service providers Ability to operate effectively in fast-paced environment Ability to communicate ideas both orally and in writing Ability to anticipate customer needs and propose solutions that contribute to customer satisfaction Ability to balance client expectations with reality of operating environment Requires the ability to work with and maintain confidential information **Organization:** Sutter Health System Office **Employee Status:** Regular **Benefits:** Yes **Position Status:** Non-Exempt **Union:** No **Job Shift:** Day **Shift Hours:** 8 Hour Shift **Days of the Week Scheduled:** Monday-Friday **Weekend Requirements:** None **Schedule:** Full Time **Hrs Per 2wk Pay Period:** 40 All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.