Partner with the Public Safety Sales Executiveand direct Government / Small Business account managers to identify existing AT&T public safety customers and migrate them to AT&T's new public safety offer
Build and maintain relationship with existing first responder customers to grow the account thru introduction of additional first responder use cases / solutions
Proactively manage the module or territory to drive solution penetration rates in line with stated standards.
Engage in acquisition activities in partnership with the Sales Executiveto grow public safety subscriptions
Design first responder solutions through consultative methods, leveraging the base of value proposition, case studies, work flow analysis, ROI, and Pilot Framework tools to grow existing accounts
Partner and collaborate with sales, marketing, external affairs and other entities to influence decision making processes for public safety solutions
Position self as the first responder solutions Subject Matter Expert (SME) in territory, demonstrating solution and market knowledge / awareness of public safety customers.
Proactively participate in account and opportunity reviews, detailing and articulating the needed actionable steps for deal closure.
Create a strong network of internal/external resources per specific solution capabilities and be able to execute programs across functional organizations to successfully implement solutions.
Develop, document and share best practices for selling first responder solutions, detailing the significant approach used to overcome competitive scenarios and customer challenges.
Stay current and maintain a comprehensive knowledge of complex first responder products, solutions and competitive intelligence around pricing and market trends, etc.
Understanding of first responder environment and dispatching processes
Ability to evaluate operational process that utilizes radio for group communications
Understanding of first responder applications such as CAD, RMS, JMS, ALPR, NLETS, NCIC, NFIR, E-Citation, AFIS and others involved in incident command
Experience in selling mobile broadband solutions to enable first responder applications
Understanding of state and local government decision making processes for the first responder community
Knowledge of cellular architecture and trends in cellular technology
Knowledge of methods to secure data in transit and at rest
Understand discussions around control of costs and ROI models
Ability to determine and articulate value propositions
Understanding of the dynamics of radio use vs cellular use in first responder use cases
Competitive knowledge of the 2 way radio marketplace (not necessary heavily in depth but an ability to learn)
Competitive knowledge of the mobile broadband marketplace for first responders
Ability to understand historical drivers for radio usage & mobile broadband usage
Ability to work with TCO models and sell to sr. government levels
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