Commercial Insurance Account Manager

$55,000 - $65,000 yearly
  • Bozzuto & Company Insurance Services, Inc.
  • Sacramento, CA, USA
  • Sep 28, 2020
Full time Insurance Sales

Job Description

Summary: Market and service accounts in accordance with company objectives and procedures; complement account executive responsibilities for new business development and existing client perpetuation and maintain a book of accounts.

Essential Duties and Responsibilities (Other duties may be assigned):

·         Market account renewals and negotiate with company underwriters; present customer with the best program. Begin marketing 90 days prior to the renewal date.

·         Utilize the TAM system for efficient and relevant workflow implemented.

·         Process client service requests and submit information to the company, including insurance documents, proposals, and applications for new/renewal business.

·         Review new business, renewals, cancellations, and endorsements; process and transmit to clients.

·         Verify accuracy of premium transactions issued by companies, including commission differences.

·         Prepare proposals; maintain complete copies of policies.

·         Prepare invoicing in accordance with company standards.

·         Review monthly renewals up to 120 days in advance of expiration.

·         Participate in formal account reviews; assist in account rounding.

·         Maintain knowledge of all lines of coverage.

·         Follow agency procedures and insurance company regulations.

·         Function as a primary client service contact.

·         Maintain the accuracy of files and entries.

·         Maintain awareness of market conditions, changes, and current legislation.

·         Perform other specific duties and projects as assigned by management.

Measures of Performance 

To perform the job successfully, an individual should demonstrate the following competencies:

1. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in individual or group problem-solving situations.

2. Customer/Client Service - Manages difficult or emotional client situations; responds promptly to client needs; responds to requests for service and assistance; Meets commitments.

3. Interpersonal Skills - Focuses on solving conflict and communicating effectively.

4. Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and suggestions.

5. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens to and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

6. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

7. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

8. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

9. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

10. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with suggestions for an alternate plan; available to assist or back up the producer for account rounding.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Classification: Full-time, Non-Exempt Hours: Monday- Friday, Flexible EEOC
Competitive Compensation & Benefit Plan
Employment type: full-time

**Final candidates must be willing to submit to a drug screen and criminal background investigation**