DIRECTOR OF FOOD & BEVERAGE

  • Hard Rock Hotel & Casino Sacramento
  • 3317 Forty Mile Rd, Wheatland, CA 95692, USA
  • Nov 03, 2020
Full time Hospitality

Job Description

OVERVIEW:

Under the direction of the President, the incumbent plans and directs the overall Food & Beverage operations, including all related management functions to ensure a positive guest experience.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
  • Utilize and/or create financial reporting tools to properly measure area’s efficiency and financial success. Takes corrective action as necessary.
  • Develops and administers operating and capital budgets.
  • Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
  • Responsible for specifications and quality of all food and beverage products.
  • Controls all labor and food cost percentages.
  • Responsible for quality, consistency, and presentation of all food and beverage products delivered to guests.
  • Recommends to senior management operational enhancements that support initiatives and promote excellence.
  • Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.
  • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
  • Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
  • Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
  • Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
  • Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Requires a BS/BA degree in related field, and at least ten (10) years of related experience, or an equivalent combination of education and experience. 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

  • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
  • Prior experience in the Gaming industry strongly preferred.
  • Prior experience in Tribal Gaming preferred.
  • Must be at least twenty-one (21) years of age. 

KNOWLEDGE OF:

  • Familiar with a variety of the field’s concepts, practices and procedures.

ABILITY TO:

  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Relies on experience and judgment to plan and accomplish goals.
  • Able to perform a variety of complicated tasks.
  • Must possess excellent organizational, communication and multi-tasking skills.

  • Must possess excellent time management skills, along with the ability to forecast the time management needs of others.

WORK ENVIRONMENT:

  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.