House Manager - Direct Care Staff

  • ResCare, Inc.
  • Carmichael, CA; Auburn, CA
  • Sep 09, 2020
Full time Health Care

Job Description

Responsible for the overall operation of assigned service site(s) including: staff, budget, compliance with State/Federal Regulations or
standards of service, and general quality of service to person(s) served in these programs. The tasks are highly complex and require
negotiation and communication skills, organizational abilities, advocacy skills, and overall business sense. As a Home Manager, your
primary duty is to manage and supervise direct care staff. Thus, this job is exempt from overtime compensation. Hiring, firing, and
disciplinary recommendations are all part of your job duties. This position may have to, from time to time, fill in a direct care shift or perform
direct care work, but it continues to have management and supervision as its primary duty.

 Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well being.
 Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment.
 Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports.
 Monitors and ensures staff completes all documentation as required to ensure quality services.
 Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve
enhanced quality of life.
 Ensure MSDS (material data safety sheets) are present for all supplies/chemicals as applicable for assigned service sites.
 Conducts timely performance reviews.
 Maintains a work environment that supports dignity and fair treatment of staff.
 Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions
for assigned locations.
 Ensures that staff is deployed appropriately, and that staffing ratios are in compliance with regulatory and service plan
 Prepares and posts schedules in a timely manner, and efficiently utilizes staff.
 Oversees staff training and orientation and maintains records.
 Reviews and provides feedback on all staff documentation, including time and attendance, requests for time off, etc.
 Ensure staff is properly trained on MSDS for chemicals/supplies.
 Serves as a positive role model and supports development of staff.
 Conducts staff counseling and corrective action including work improvement plans and follow-up.
 Ensures applicable OSHA compliance standards are met and all related training occurs. Documents training and compliance in
accordance with ResCare and regulatory requirements.
 Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect
the personality of the person(s) who lives there.
 Implements systems for disposal, collection and storing of medical waste.
 Implements and oversees Best in Class initiatives for assigned service site(s).
 Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and
incident reports.
 Ensures that each person served has an activity schedule developed and implemented.
 Oversees implementation of services outlined in person(s) served service plan.
 Oversees implementation of and compliance with audit systems.
 Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church
 Assists with the review and tracking of incident and accident reports.
 Responds to emergencies for person(s) served.
 Participates as needed with investigations involving persons served and employees at assigned service site(s).
 Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines.
 Ensures timely submission of trust fund requests, receipts, and related financial documentation.
 Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely
reporting of all service site injuries and assist with the management of claims.
This Job Description is not intended to be all inclusive. Therefore, the employee may be requested to perform other reasonable duties as assigned by
the immediate supervisor or other management as required.
The Company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not
constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as
required, including overtime.
 Monitors service site expenses relative to budgets.
 Trains staff on financial and administrative controls.
 Other duties as assigned

One year of supervisory experience required. Previous experience providing services and supports to individuals with developmental
disabilities and/or other related disorders preferred. Ability to communicate (verbal and written) with all levels of personnel, internal and
external to the company. Ability to work flexible hours and locations and cover direct care shifts as necessary. Experience in managing
systems, processes, and people. Working knowledge of Federal, State, and local regulations concerning services to individuals with mental
retardation and/or developmental disabilities. Ability to use a calculator and other general office, household, and adaptive equipment.
Good organizational skills and attention to detail. Proven supervisory skills.
BA/BS in Business, Health Care Administration or a Social Science OR high school diploma/GED and equivalent work experience of 3
years. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or
Valid driver’s license from state of residence with a satisfactory driving record as defined by ResCare’s vehicle policy and/or liability
insurance carrier (as applicable per program requirements).


 Physical demands: Must be able to utilize proper body mechanics while lifting up to 75 pounds, must be able to bend, stoop, push, pull
reach, sit, and walk for periods of time. Must have fine vision, sustained vision, and peripheral vision. Must possess sufficient eye/hand
coordination to operate office, adaptive, and household equipment.
 Work environment: Light and ventilation as found in typical home or office setting. Hazards may exist if the employee fails to use
proper body mechanics when lifting or transporting an individual or item, if vehicles are not operated safely, or if proper techniques are
not used when intervening with individuals. The possibility of blood borne pathogens exists if universal precautions are not followed.