The Public Safety Communication Specialist (PSCS) position is an entry level training position in the Communications Unit for the Police Department.
Salary Range: $67,996--$82,613 with a $3,000 hiring bonus and a 5% on going non-pensionable pay
The PSCS duties include:
Receives, answers and processes all 911 emergency and 311 non-emergency calls for help.
Uses a Computer Aided Dispatch (CAD) system to create calls for service.
Ability to remain calm in stressful situations and multitask.
Ability to interpret information from hysterical, incoherent, angry, and upset callers.
Monitor 911 Text, 3SI tracking, and create Missing Persons reports.
Must be 18 years of age
Verification of eligibility to work in the United States
High School diploma or equivalent
Police Background check
1 year customer service experience
10-hour shifts: 4 days on, 3 days off
Paid Training, in house Academy of 8 weeks.
Paid vacation and sick time accrual
Medical, dental, and vision benefits
Continuous training opportunities