Sr. Manager, Strategic Data Solutions PMO

  • Apple
  • Sacramento, CA, USA
  • Sep 05, 2020
Full time Business Development Customer Service Management

Job Description

Apple's Strategic Data Solutions (SDS) team is seeking for a Senior Manager to lead the Program Management Office (PMO) for manufacturing data collection platform and will be responsible for execution & delivery of all programs / projects, platform roadmap and prioritization for platform initiatives. We are looking for people with previous record of leading teams and managing large enterprise programs. In this role the PMO Manager will be involved in building / developing new business opportunities, engagement with partners, managing expectation with senior leaders, provide guidance on portfolio management, engage in functional and technical design discussions, tracking project deadlines and project communications.The candidate need to have the ability to quickly grasp and distill highly complex matters into clean, understandable solutions.  The person will be responsible for delivery of all infrastructure, engineering and platform projects for manufacturing data collection. It will require close partnership with SDS internal teams like Engineering, Infrastructure , DevOps, Partner Experience and other Apple internal teams like Manufacturing Systems & Infrastructure (MSI), Networking, Hardware Test Engineering and Service Engineering teams. The ideal candidate will have a strong eye for detail on par with Apple’s standards, coupled with a technical understanding of building scalable, performant, and secure systems and the ability to translate business process needs to functional and technical requirements. The candidate must possess excellent leadership skills, be a pro-active result oriented individual with strong written and verbal communication skills. Has a passion for people development and mentors staff to create a PMO culture of continuous improvement. Recruits top talent, develops the staff within the PMO team, creates a performance-based culture through trust and accountability. Outstanding project management skills, attention to detail, and a proven track record of influencing and collaborating across the organization are key qualities required to excel in this role.

Key Qualifications

  • Experience in running Program Management Office (PMO)
  • Experience in leading complex, multi-functional projects
  • 7+ years of experience in Enterprise Program Management
  • Previous experience in leading teams
  • Understanding of enterprise systems and big data concepts
  • Understanding / previous knowledge of manufacturing data collection is a plus
  • Exposure to enterprise Portfolio Management tools like Jira, Wrike etc.
  • Experience in leading teams
  • Experience in people development and set team culture
  • Ability to influence peers and business partners
  • Ability to develop relationships quickly
  • Passion for quality and attention to detail
  • Work closely with business analysts and stakeholders in driving user goals
  • Ability to brainstorm and communicate technology ideas and issues with peers and management
  • Ability to work with vendors, cross functional teams, internal partners
  • Proven track record of handling deadlines and meeting cost constraints
  • Ability to allocate resources efficiently without leads inputs
  • Comfortable with ambiguity and candid, encouraging debate
  • Excellent communication, leadership and presentation skills
  • Excellent organizational and documentation skills
  • Understanding of complex enterprise systems
  • Experience in managing Agile/Scrum projects
  • Demonstrate innovative and creative thinking capabilities and possess good troubleshooting skills


• Manage programs / projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results • Understand technical development team deliverables for accuracy, completeness and impacts to business • Exercise sound management practices and support a productive environment • Work with our business to understand requirements and define deliverables • Effectively communicate project status to management on a regular basis • Manage and lead PMO team members

Education & Experience

• BS/BA in relevant field or equivalent