• Employment Development Department
  • Sacramento, CA, USA
  • Jan 20, 2021
Full time Admin-Clerical Government

Job Description

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #:


Position #(s):


Working Title

Office Technician (General)


$3,087.00 - $3,868.00

# of Positions:


Work Location:

Sacramento County

Job Type

Permanent, Full Time

Work Shift

6:00 am - 2:30 pm

Work Week

Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website:

Job Description And Duties

The Employment Development Department (EDD), Document Management Division (DMD) is searching for a motivated, skilled, and challenge-seeking individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment. Under the general direction of the Office Services Supervisor II (General), the Office Technician (General) performs a variety of full journey level duties in the Document Management Group. As a lead person, the incumbent helps to direct the workflow, answers questions for other staff, assists in training and mentoring new staff in the mail operations, and operates an OPEX Model 51/72 semi-automated mail extraction machine and a Kodak i850 scanner. The responsibility of this position requires that the incumbent be able to communicate effectively and apply tact and good judgment. The incumbent performs tasks involving incoming mail, document/check preparation, and white mail scanning, while taking into account the processing deadlines for the various workloads. The incumbent must have strong organizational and communication abilities (written and verbal) to support the EDD's mission, vision, values, and business priorities.

This position creates excellent opportunities and is conveniently located near Rancho Cordova while offering free parking and a variety of nearby restaurants.

Note: The position may have an early shift reporting time starting between 5:00am to 7:00am.

You will find additional information about the job in the Duty Statement .

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at

Please only submit ONE application per JC #. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “ Application Instructions ” Section Below And Ensure The Following

  • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
  • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
  • Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department

Attn: Job Control #212381

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Attn: Job Control #212381

EDD/Human Resource Services Division (6th floor solar)

722 Capitol Mall

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents


Applicants who do not submit the required items timely may not be considered for this job

The following items are required to be submitted with your application.

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Statement of Qualifications -

      An SOQ is REQUIRED and MUST be submitted with your application. Application packets received without an SOQ will not be considered for this position.

      Please complete your response to the prompt below - candidates who do not respond to the specific prompt will not be considered in this position. The SOQ must be clearly labeled, typed, Arial font, 12-point size, 1" margins, and no more than one page in length. Cover letters, resumes, or general statements of candidate's qualities or experience will not meet this requirement.

    • Based on the duty statement, describe how your education, experience, knowledge, skills, and abilities make you the best candidate to be successful in this position as a lead at the Document Management Group at the DIMC.

  • Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.