Conflict Resolution Certificate Program

  • UC Davis Continuing and Professional Education
  • Remote
  • Mar 22, 2021
Part time Education Management

Job Description

Turn Conflict into Consensus

The Conflict Resolution Professional Concentration offers proven tools to resolve conflicts, negotiate agreements, deal with difficult people, facilitate groups and build consensus. In a streamlined format composed of three courses, the program prioritizes theory and practical tools to equip students to resolve every type of conflict and positively impact people, organizations, programs and policies. These courses are designed for professionals seeking to further develop their effectiveness and leadership skills in a broad variety of fields including government, business, health care, education, human resources, law, land use, water and natural resources.

Earn your certificate in just 9 months (3 classes)!

What You’ll Learn

You’ll complete the program with a clear understanding of the breadth and depth of conflict resolution and specific skills and strategies that will help you in the workplace, including:

  • Theory and techniques for mediating conflicts
  • Facilitation skills for conducting successful group meetings
  • Strategies for minimizing conflict in difficult situations
  • Techniques for joint fact-finding and interest-based negotiations
  • Leadership skills for addressing conflict and negotiation settings

What You’ll Get

Our program offers:

  • UC-quality education
  • Expert instructors who are leading practitioners as conflict resolution professionals
  • Class projects and case studies that offer relevant, hands-on learning opportunities that you can put to use immediately
  • Unique networking opportunities with instructors and fellow students that can help advance your career