Information Technology Associate

$4,214 - $7,463 monthly
  • California Department of Justice
  • 1300 I Street, Sacramento, CA, USA
  • Oct 28, 2020
Full time Information Technology

Job Description

Information Technology Associate Description:

Under general supervision, incumbents typically perform a variety of recurring, well-defined tasks requiring occasional innovative problem-solving within guidelines and a scope that may encompass one or more units, functions or processes in the Business Technology Management, Client Services, or Software Engineering domains.

Incumbent responsibilities may include:

  • Execute guidelines for technology governance and process improvement
  • Track, monitor, and audit information technology assets; analyze, develop and document business processes
  • Formulate, deliver, and coordinate end user training; resolve client incidents or requests
  • Install, configure, maintain, and troubleshoot applications; research and analyze new client technologies
  • Develop and update controls to ensure availability of systems and databases; maintain software product documentation
  • Create, enhance, and maintain information technology software solutions

Requirements

  • Two years of general information technology experience performing technical, analytical, or support tasks for computer systems or services in any of the six domains or emerging information technology fields

or

  • 60 semester units (or 90 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work

or

  • Any equivalent combination of experience and education