Tax Technician I

$2,858 - $3,841 monthly
  • California Department of Tax and Fee Administration
  • Sacramento, CA, USA
  • Sep 29, 2020
Full time Accounting Admin-Clerical Customer Service Government

Job Description

California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all area at CDTFA. We offer jobs that align with your ambitions and provide a reliable income, stable benefits, work-life balance, advancement opportunities, and the personal fulfillment of knowing that your work is impacting the lives of others. CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

The California Department of Tax and Fee Administration is searching for talented individuals to join our team as a Tax Technician I. Successful candidate will be trained to provide technical assistance in a contact center environment. The Tax Technician I learns and performs the less difficult and complex technical tasks. This includes, but is not limited to, responding to routine telephone inquiries regarding business tax laws and regulations, California Department of Tax and Fee Administration (CDTFA) policies and procedures, and general business information received from CDTFA's toll-free number; performing account maintenance duties; providing taxpayer assistance with registration, tax returns, tax payments, and guidance to available CDTFA resources; accessing and reviewing confidential taxpayer information; review, process, and track returned CDTFA mail; reviewing and processing various CDTFA forms and/or taxpayer correspondence. Travel may be required up to 5% of the time for training purposes.

The CDTFA is dedicated to creating a culture of excellence by offering our team members a variety of educational resources and training classes, including technical and career-related training. 

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