Feb 04, 2019

Program Analyst

  • City of Sacramento
  • Sacramento, CA, USA
Full time Customer Service Government Management

Job Description


The Transportation Program Analyst will support the City's Transportation Planning Section. The ideal candidate will have project management experience. It is preferred the candidate have Master's in City Planning. The ideal candidate will have broad knowledge of integrated multimodal transportation systems planning including roadways, bikeways, walkways, truck routes, transit and shared mobility. The candidate will preferably have experience navigating local, regional, state, and federal guidelines. The ideal candidate will have the skills to collect and analyze planning data, prepare reports and studies, and appropriately apply relevant guidelines and standards such as the Urban Street Design Guide and Urban Bikeway Design Guide published by the National Association of City Transportation Officials and the California Manual on Uniform Traffic Control Devices (MUTCD). The ideal candidate will possess a deep commitment to the City of Sacramento's goals and policies related to transportation including those in the General Plan, Vision Zero Action Plan and other transportation plans.

Under general direction, the Program Analyst performs professional-level project work in the administration, coordination, and management of a single program or project of moderate visibility, or assists in managing one or more major programs; researches, compiles, and evaluates data and makes recommendations; prepares reports and budgets; and coordinates program activities with other departments or outside agencies.

This journey-level exempt classification is populated with multiple incumbents. Incumbents perform a broad range of functional program management duties for programs with department or citywide impact. Incumbents may independently perform moderately complex program management work and make independent decisions on routine activities, or may perform complex program management work under closer direction and exercise less independent judgment and discretion. Duties require complete knowledge of departmental and program or project operating policies and procedures. The Program Analyst is distinguished from the higher class of Program Specialist in that the latter manages multiple programs of greater visibility and impact.

This classification is distinguished from the Administrative Analyst in that the latter is responsible for internal administrative functions for a department, while the Program Analyst has functional responsibility for a program or project.

General supervision is provided by higher-level department or division administrative personnel. Responsibilities may include the indirect supervision of technical and clerical personnel.


  • Performs research and analysis in the development of program or project activities, including program compliance and eligibility, regulatory issues, and funding requirements.
  • Performs research and prepares studies as required; conducts surveys, compiles and analyzes data and formulates program policies and procedures; monitors and evaluates program effectiveness and outcomes; prepares periodic or specialized reports of program activities.
  • Responds to program or project related complaints and requests for information; makes complex program eligibility determinations; conducts focus groups or meets with community or business groups regarding program; interprets and applies policies and procedures; hears and adjudicates complaints.
  • Identifies program, project or system enhancements; participates in the installation of new and revised programs and systems; participates in the development and implementation of goals and objectives.
  • Compiles materials and assists in the preparation of program-related grants, budgets, reports, manuals, and publications; coordinates procurement activities and related support functions for the program or project.
  • Coordinates program or project activities with other departmental divisions or City departments and with outside agencies; represents the assigned program or project in committee meetings; oversees contract service providers.
  • Prepares oral reports; makes oral presentations to a variety of City and departmental committees.
  • Gathers, compiles, and analyzes information for preparation of grants, contracts and agreements; assists in negotiating terms; implements, monitors, and prepares reports on conduct and performance; prepares statistical data and graphs.
  • Provides exceptional customer service to those contacted in the course of work.
  • Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification.


Knowledge of:

  • Principles and practices of public administration.
  • Principles and practices of program management, analysis, and coordination.
  • Principles of program performance measurement, systems analysis, and statistical measurement.
  • Research techniques, methods, and procedures; basic methods of statistical analysis.
  • Methods of reporting information.
  • Principles and practices of organization and public administration.
  • Principles, methods, and practices of municipal finance, budgeting, and accounting.
  • Principles, methods, and practices of basic methods of procurement, contracting, and/or grant writing.
  • Applicable Federal, State, and local laws and regulations.

Skill in:

  • Providing customer service, including dealing with people in sensitive situations and problem resolution.
  • Making presentations and conducting meetings.
  • Use of computers, computer applications, and software.

Ability to:

  • Communicate clearly and effectively, orally and in writing.
  • Effectively administer assigned program responsibilities.
  • Collect and analyze data and make sound recommendations.
  • Review organizational and administrative problems; recommend and implement appropriate courses of action.
  • Interpret and apply City policies, procedures, rules and regulations.
  • Meet multiple deadlines.
  • Establish and maintain effective working relationships with those contacted in the course of work.


Two years of paid full time experience performing as a para-professional as it relates to report writing, research, analysis and/or technical support in the areas of administration, program management or system operations. Experience in the program area is desirable.


A Bachelor's Degree from an accredited college or university with major coursework in public or business administration, economics, accounting, personnel, or a closely related field.

Substitution of Education:
An additional four years of paid full time experience performing as a para-professional as it relates to report writing, research, analysis and/or technical support in the areas of administration, program management or system operations may substitute for the required education.


Proof of education such as college transcripts and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline. If submitting in person or via fax/email, please include your name and Recruitment #014003-18-PW-TP on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of education.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions.


Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.


Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application to the Employment Office:

  • Employment applications must be submitted online; paper applications will not be accepted.
  • Employment applications will be considered incomplete and will be disqualified:
    • If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week).
    • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
  • Proof of required education and/or degree equivalency must be submitted online with your application, emailed to employment@cityofsacramento.org, delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline.

2. Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire:

  • Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
  • Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
  • A resume will not substitute for the information required in the supplemental questionnaire.
  • Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process.

3. Screening Committee: (Pass/Fail)– Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement.

4. Interview Process: Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. The Director will review the results, if necessary conduct additional interviews, and forward the recommendation to the City Manager's Office for final action.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete LiveScan / fingerprinting and receive Human Resources approval prior to receiving a start date from the Department.


For questions concerning this job announcement and the application process:

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