35 jobs found

Job DescriptionFPI Management is currently looking for a Compliance Specialist to join our Affordable Communities team! OUR IDEAL CANDIDATE has a minimum of 3 years' experience in a similar Compliance role, Tax Credit certification (C3P, CPO, FHC, HCCP, NAHP, NAHPe, NCCP, NCP, NCP-E, SCHM, TCS), preferred, has some supervisory experience, preferably with a dispersed team, has experience with rent, income and utility allowance adjustments and updates. Yardi Affordable and SHRA Bond Reporting experience a plus. Is a reliable, highly organized and detail-oriented 'can-do' team player with excellent communication skills and possesses efficient problem solving skills. Is a self-starter -- able to reassign priorities daily. MINIMUM REQUIREMENTS: High School diploma or equivalent, valid driver's license and an insured, operable vehicle, English language proficiency (read, speak and write), and the ability to pass a full background check and drug screening ( Note: As it relates to marijuana use, FPI will consider any applicable state law when dispositioning test results ) Why look at FPI for your next career step?   We are the 6th largest (2nd largest in Affordable communities) third-party property management company in the Nation, an industry leader, with over 700 properties (over 100,000 units) across 14 states under our management. We offer comprehensive compensation and benefits packages, on-going training and professional development, and plenty of growth opportunities. Come join Team FPI! Interested?  Click the Apply button above to learn more about this great opportunity to work with an industry leader! #WeAreTeamFPI EEO/EVerify Statements FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

MG Properties Group has been actively involved in the acquisition, development, rehabilitation and management of apartment properties since 1992. MG Properties Group manages over 55 apartment communities, which consists of over 17,000 apartment homes in California, Arizona, Nevada, Washington and Oregon with a total market value of over $2 billion ! Responsibilities Are you a skilled team-player ready to take on an exciting new challenge with our growing company? MG Properties is seeking an experienced Community Manager for a beautiful property in Citrus Heights, CA! This person will be responsible for building and training their team, marketing the property, overseeing and maintaining the budget, and all operational tasks to help the property thrive! Qualifications * Must have at least 2 years RECENT experience managing a fast-paced apartment community of over 150 units! * Supervisory/management experience a must! * Yardi experience preferred. * Team building and effective management skills a must! * Demonstrated operations skills including marketing, budgets, sales, etc. are required to make this position a success!   We offer a great working environment, competitive pay, comprehensive benefits, bonuses and rental discounts!

MG Properties Group has been actively involved in the acquisition, development, rehabilitation and management of apartment properties since 1992. MG Properties Group manages over 55 apartment communities, which consists of over 17,000 apartment homes in California, Arizona, Nevada, Washington and Oregon with a total market value of over $2 billion ! Responsibilities Want to be part of a dynamic team?? Then come grow with us!! We are looking for a dedicated, career-driven individual to join our team as an ASSISTANT MANAGER at a property in Elk Grove, CA! This person will maintain accurate resident records; oversee updates of rents, deposits, and application fees from residents; issue notices when necessary; oversee rent collections and deposits; conduct physical property inspections; answer incoming calls; greet prospective clients, show apartments and more.   Qualifications * Must have STRONG sales and bookkeeping skills! * Demonstrate good decision making & attention to detail! * Must have at least two years property management experience! * Must have strong computer and administrative skills! Yardi preferred.   DOE plus bonuses! Benefits! Rental discounts and more!!

MG Properties Group has been actively involved in the acquisition, development, rehabilitation and management of apartment properties since 1992. MG Properties Group manages over 55 apartment communities, which consists of over 17,000 apartment homes in California, Arizona, Nevada, Washington and Oregon with a total market value of over $2 billion ! Responsibilities Are you a skilled team-player ready to take on an exciting new challenge with our growing company? MG Properties is seeking an experienced Community Manager for a beautiful property in Elk Grove, CA! This person will be responsible for building and training their team, marketing the property, overseeing and maintaining the budget, and all operational tasks to help the property thrive! Qualifications * Must have at least 2 years RECENT experience managing a fast-paced apartment community of over 150 units! * Supervisory/management experience a must! * Yardi experience preferred. * Team building and effective management skills a must! * Demonstrated operations skills including marketing, budgets, sales, etc. are required to make this position a success!   We offer a great working environment, competitive pay, comprehensive benefits, bonuses and rental discounts!   We look forward to hearing from you!!

MG Properties Group has been actively involved in the acquisition, development, rehabilitation and management of apartment properties since 1992. MG Properties Group manages over 55 apartment communities, which consists of over 17,000 apartment homes in California, Arizona, Nevada, Washington and Oregon with a total market value of over $2 billion ! Responsibilities Want to be part of a dynamic team?? Then come grow with us!! We are looking for a dedicated, career-driven individual to join our team as an ASSISTANT MANAGER at a property in Citrus Heights, CA! This person will maintain accurate resident records; oversee updates of rents, deposits, and application fees from residents; issue notices when necessary; oversee rent collections and deposits; conduct physical property inspections; answer incoming calls; greet prospective clients, show apartments and more.   Qualifications * Must have STRONG sales and bookkeeping skills! * Demonstrate good decision making & attention to detail! * Must have at least two years property management experience! * Must have strong computer and administrative skills! Yardi preferred.   DOE plus bonuses! Benefits! Rental discounts and more!!

Examples of Knowledge and Abilities Knowledge of Local, state and national codes and ordinances applicable in Sacramento County Inspection methods and techniques used in building inspection Testing equipment used in building inspection Ability to Follow oral and written instructions Read, interpret, and explain County construction codes and regulations Maintain effective working relationships with builders, contractors, architects, fellow employees, and other departments Recommend proper methods of correcting building code violations Learn new building regulations and standards Read and interpret residential construction plans and specifications Detect unapproved building materials and poor workmanship Prepare clear and concise reports Enforce building code regulations Add, subtract, multiply and divide Employment Qualifications Minimum Qualifications    Either:   Journey level standing or equivalent in one of the building construction trades. Or:   One year full-time experience performing the duties comparable to the Sacramento County class of Building Inspector I in another jurisdiction, which have included reviewing construction plans, performing routine inspections of residential buildings, mobile homes and other structures to determine compliance with applicable local, state and national codes. Or:   Certificate of completion of a Building Inspection Program from an accredited college or university. And Possession of a valid Combination Dwelling Inspector or Plans Examiner Certificate as issued by the International Conference of Building Officials (I.C.B.O.) or equivalent. Special Requirements   License Required:  Some positions may require a valid California Driver's License, Class C or higher, is required prior to appointment to the positions in this class series. Physical Requirements:  Ability to climb ladders, rafters and scaffolding; crawl into attics and under buildings; climb into and out of ditches and swimming pools under construction; visually trace colored electrical wiring. Certification Requirements:  All positions in this class series will be required to complete one year of verifiable experience in the appropriate field and, within one year thereafter, to obtain certification from a recognized state, national, or international association, as determined by the County. Any person currently and continuously employed by the County as an inspector, plans examiner or building official, for not less than two years prior to January 1, 1996, is exempt from the certification requirements as outlined above. In addition, persons appointed to this class must complete a minimum of 45 hours of continuing education every three years. The County may determine appropriate providers of continuing education such as community colleges or organizations affiliated with code enforcement. Note:   Failure to maintain a valid California Driver's License Class C or higher and failure to meet the required certification requirements may constitute cause for termination from this class in accordance with Civil Service Rule 11.4 or the applicable bargaining unit agreement. Probationary Period   The probationary period for this classification is   six (6)  months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email   EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net   Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application.   SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.   Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.   FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.   FREQUENTLY ASKED QUESTIONS Click   here   (Download PDF reader)   for Frequently Asked Questions (FAQ's) For information regarding County jobs:   www.saccountyjobs.net AgencyCounty of SacramentoAddress700 H Street, Room 4667 Sacramento, California, 95814Phone(916) 874-5593   Website http://www.saccountyjobs.net

The Position This is a continuous filing exam. The next filing cut-offs are at   5:00 pm   on: 9/20/19, 12/20/19 Vacancies for this position are seasonal only. Under supervision, the Agricultural and Standards Program Aide provides assistance and support services related to the enforcement of agricultural or weights and measures laws and agricultural pest control.  Watch to Explore your career with purpose     Examples of Knowledge and Abilities Knowledge of Basic record keeping techniques Principles and practices of customer service Ability to Learn basic insects and plants related to the area of assignment Read maps and plot trap locations on maps Follow verbal and written directions Make simple explanations of policy, procedure, and law to the general public Keep records and prepare reports Read, write, and speak English at a level necessary for satisfactory job performance Employment Qualifications Minimum Qualifications There are no mandatory education or experience requirements. See Knowledge, Abilities and General Qualifications Sections. General Qualifications Driver's License:   A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Abilities:   Positions in this class require the incumbent to be able to: perform a wide variety of physical tasks such as standing for long periods of time; walking long distances; stooping; stretching; bending; climbing stairs; and lifting items weighing up to fifty (50) pounds differentiate between colors at a level necessary to identify various insects and weeds Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions:   Positions in this class require the incumbent to: work in all types of weather conditions travel in an assigned area work weekends, holidays, and non-routine hours Background/Criminal History:   The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Probationary Period Positions in this class are temporary; there is no probationary period. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by   5:00 PM   on the posted cut-off date. Click   here   to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email   EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net   Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will   not   substitute for the information requested on the application.   SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:   Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire   cannot   be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments   will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.   FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.   FREQUENTLY ASKED QUESTIONS Click   here   (Download PDF reader)   for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net

SUMMARY Assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer. Fulfills responsibility through the use of sound business management practices. Plans, motivates, and coordinates the activities of the management team. ESSENTIAL DUTIES   include the following. Other duties may be assigned. Possesses outstanding product knowledge, and is able to coach and explain to others, the operations of Land Rover vehicles and their off-road capabilities: a "zealot “. Implements processes within the Centre in keeping with the "Land Rover Retail ., specifically, salary-based pay plans, cross-training for all employees, follow-up system processes, floor traffic tracking process, no-hassle sales process. Creates a viable Centre Business and Marketing plan.  Provides an accurate, timely monthly financial statement to LRNA, and strategically manages financial resources to maximize Centre profitability.  Implements tactical programs as required by market and business conditions to maxim and profitability.  Publicizes the Centre via appropriate advertising and marketing within the Centre.  Directs the activities of the sales team to encourage sales guides in reaching their targets with new and used Land Rover vehicles, other used 4x4 vehicles, vehicle Kit and personal goals ensures that all aspects of the sales process are easy and hassle-free for customers.  Directs the activities of the after-sales team (service, parts and technicians) to ensure that all service processes are efficient and convenient for customers.    Holds regular Centre team meetings to communicate with employees about all aspects of the business: specifically focusing upon performance against Business Builder measures, and overall Centre goals. Is responsible for ensuring that all Centre employees attend the required training in order to do their jobs, and that any training needs are planned for within the Centre business plan.    Works with Land Rover North America to schedule, communicate and carry out any programs spearheaded by LRNA, for example, the Land Rover Way Workout, 4x4 Authority, etc. Provides individual coaching to Centre employees as required, regarding their job performance and personal development.   Is responsible for the recruitment of all employees within the Centre, including drafting appropriate job descriptions and advertisements, interviewing candidates, and inducting them into the operations of the Centre when they are hired. Conducts regular performance appraisals for staff under his/her direct control, and ensures that other managers within the Centre do the same for staff under their direct control.  Provides guidelines and parameters for the level of empowerment of each Centre employee to ensure they know exactly what they can do to assist in satisfying a customer with a complaint.    Works with the Centre team to plan and coordinate Centre-sponsored events, such as off- roading, service clinics, customer focus groups, etc. to meet Land Rover Centre standards, and provide a value-added service for customers. Is able to appropriately merchandise the Centre environment with Gear, Kit and artifacts to fully reflect the Centre philosophy.  Works with the Centre team to encourage cross-departmental knowledge and expertise. Has processes in place to allow employees to back each other up during busy periods.  Creates a positive work environment, which is a fun place to be for employees and customers alike.  Develops processes and programs to identify and reward owner loyalty, for example, incentives for repeat buyers.  Establishs objectives with each department manager and follow up to insure everything possible is  done to achieve same.  Analyze market for new and used vehicles, service and parts business to insure that objectives are proper.    (factory supplied composites, sales, etc.) Ensure adequacy of all staffing and compensation programs.   Control the level of all receivables and insure prompt collection. Assure compliance with all regulatory or other legal requirements in all areas (e.g., advertising,    Bureau of Automotive Repair regulations, DMV regulations, insurance regulations, Truth in Lending, Warranty requirements, etc., etc., etc.) Assure the maximum level of professionalism and ethical standards of all personnel in the handling of all public   customer contact and relation issues. Assure maximum employee morale and promote total dealership teamwork.  Assure proper maintenance and appearance of lot and facility.   Conduct regular staff and financial results meetings with department managers Keep President informed of all relevant and/or significant events and information.  Cultivate relationships, communication and teamwork with other Niello GM’s.   Dealership performance must be equal to or above average group performance, most importantly, but not exclusively,on department net profit and asset control.    Niello Company Group Composite. Dealership performance must be equal to or above average group performance.  Manufacturer provided composites. Dealership performance must be above averages.   CSI Reports. Dealership performance must be above local, regional or national averages MARGINAL DUTIES   include the following. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Manages subordinate supervisors who supervise employees in the Sales, Service and Parts Departments.  Responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Two to four years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License State Sales License PHYSICAL DEMANDS    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to stand, walk, sit, and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. WORK ENVIRONMENT    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.  The noise level in the work environment is usually moderate. ACCOUNTABILITY To the CFO, Controller and all owners of the corporation.

FUNCTION Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers. RESPONSIBILITY Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing and all are processed correctly. Insure excellent customer handling, including quick resolution to any customer complaints to the customer’s satisfaction and within Company guidelines. Maintain CSI ratings as provided by the factory or measured through other sources. Holds weekly department meetings. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience. Attends managers’ meetings. Maintains safe work environment. Maintains a professional appearance. SUPERVISORY RESPONSIBILITIES Manages subordinate employees in the Service Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, gained through education and experience. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Four to six years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra.. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS   Valid Driver's License Location:   Service in Sacramento, CA 

GENERAL DESCRIPTION: Under the direction of the Senior Manager of Shared Services, this position is responsible for managing and maintaining the centralized complaint process. Retrieve and analyze open complaint cases, update/complete missing data, review, research, investigate and compile supporting documents. Determine the best course of action and create appropriate response, obtain approval, deliver response, and manage case lifecycle. Identify operational improvement opportunities, identify potential regulatory concerns, and develop process improvement recommendations. TASKS, DUTIES, FUNCTIONS: 1. Manage the centralized complaint end-to-end process, ensuring all complaints (verbal and written) are properly handled from intake through resolution. 2. Review, research, investigate, and compile supporting documentation for all open complaints from applicable sources/applications/systems. 3. Perform timely enhanced root cause and trend analysis, and identify operational improvement opportunities that may result in the development or changes to training, policy and procedures, and process. Develop and present recommendations to appropriate stakeholders. 4. Identify operational improvement opportunities, identify potential regulatory concerns, and develop process improvement recommendations. 5. Monitor and manage all cases within complaint management system to ensure appropriate classification and SLA expectations are met. 6. Analyze all complaints to identify incomplete cases with missing data; correct incomplete cases accordingly. 7. Analyze, determine proper classification and type of response, and create appropriate responses for all complaints, both verbal and written. 8. Manage approval process to obtain appropriate approvals and timely deliver responses to internal and external customers. 9. Responsible for inbound/outbound calls from/to internal and external customers to ensure complaints are resolved timely. 10. Maintain confidentiality of documentation and communications from and to consumers related to complaints or complaint resolution. 11. Maintain thorough knowledge and understanding of corporate and departmental policies and procedures. 12. Maintain thorough knowledge and understanding of state and federal compliance laws, rules, regulations, and procedures. 13. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: 1. Effective oral and written communication skills required to read, post, and handle complex computer programs and reports. 2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS:  1. INTERNAL: All levels of staff. 2. EXTERNAL: Members and authorized third parties. QUALIFICATIONS: 1. EDUCATION: Bachelor's Degree (BA/BS) preferred. May be considered if individual demonstrates skill level appropriate for the position. 2. EXPERIENCE: Four years or more related experience within disciplines as noted above with emphasis on consumer financial protection regulations, state and federal laws, complaint resolution and/or problem solving. Banking, Credit Union, or other financial services industry experience required. 3. KNOWLEDGE/SKILLS: Strong writing skills and oral communication skills. Strong analytical and comprehensive skills. Ability to work well with others in a dynamic team environment. Ability to work independently, multi-task effectively and meet deadlines with limited supervision. Ability to develop and communicate recommendations for improvement opportunities and influence positive outcomes. Strong foundation in credit union philosophy, member service and member experience. Strong knowledge of state and federal compliance laws, rules, regulations, and procedures. Strong personal computer skills with systems applications (Microsoft Office: Excel & Word, Visio, Adobe Acrobat, PowerPoint, etc.). PHYSICAL REQUIREMENTS: 1. Prolonged sitting throughout the workday with occasional mobility required. 2. Corrected vision within the normal range. 3. Hearing within normal range. A device to enhance hearing will be provided if needed. 4. Ability to lift 15 lbs. as may be required. 5. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. 6. Minimal travel to attend meetings by car and/or public conveyance for conferences due diligence reviews or training sessions held at out-of-area locations or across the United States. Overnight travel may be required on a limited basis as needed to support strategic development initiatives and occasional long hours may be needed to accomplish work. GENERAL DESCRIPTION: Under the direction of the Senior Manager of Shared Services, this position is responsible for managing and maintaining the centralized complaint process. Retrieve and analyze open complaint cases, update/complete missing data, review, research, investigate and compile supporting documents. Determine the best course of action and create appropriate response, obtain approval, deliver response, and manage case lifecycle. Identify operational improvement opportunities, identify potential regulatory concerns, and develop process improvement recommendations. TASKS, DUTIES, FUNCTIONS: 1. Manage the centralized complaint end-to-end process, ensuring all complaints (verbal and written) are properly handled from intake through resolution. 2. Review, research, investigate, and compile supporting documentation for all open complaints from applicable sources/applications/systems. 3. Perform timely enhanced root cause and trend analysis, and identify operational improvement opportunities that may result in the development or changes to training, policy and procedures, and process. Develop and present recommendations to appropriate stakeholders. 4. Identify operational improvement opportunities, identify potential regulatory concerns, and develop process improvement recommendations. 5. Monitor and manage all cases within complaint management system to ensure appropriate classification and SLA expectations are met 6. Analyze all complaints to identify incomplete cases with missing data; correct incomplete cases accordingly. 7. Analyze, determine proper classification and type of response, and create appropriate responses for all complaints, both verbal and written. 8. Manage approval process to obtain appropriate approvals and timely deliver responses to internal and external customers. 9. Responsible for inbound/outbound calls from/to internal and external customers to ensure complaints are resolved timely. 10. Maintain confidentiality of documentation and communications from and to consumers related to complaints or complaint resolution. 11. Maintain thorough knowledge and understanding of corporate and departmental policies and procedures. 12. Maintain thorough knowledge and understanding of state and federal compliance laws, rules, regulations, and procedures. 13. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: 1. Effective oral and written communication skills required to read, post, and handle complex computer programs and reports. 2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: 1. INTERNAL: All levels of staff. 2. EXTERNAL: Members and authorized third parties. QUALIFICATIONS: 1. EDUCATION: Bachelor's Degree (BA/BS) preferred. May be considered if individual demonstrates skill level appropriate for the position. 2. EXPERIENCE: Four years or more related experience within disciplines as noted above with emphasis on consumer financial protection regulations, state and federal laws, complaint resolution and/or problem solving. Banking, Credit Union, or other financial services industry experience required. 3. KNOWLEDGE/SKILLS: Strong writing skills and oral communication skills. Strong analytical and comprehensive skills. Ability to work well with others in a dynamic team environment. Ability to work independently, multi-task effectively and meet deadlines with limited supervision. Ability to develop and communicate recommendations for improvement opportunities and influence positive outcomes. Strong foundation in credit union philosophy, member service and member experience. Strong knowledge of state and federal compliance laws, rules, regulations, and procedures. Strong personal computer skills with systems applications (Microsoft Office: Excel & Word, Visio, Adobe Acrobat, PowerPoint, etc.). PHYSICAL REQUIREMENTS: 1. Prolonged sitting throughout the workday with occasional mobility required. 2. Corrected vision within the normal range. 3. Hearing within normal range. A device to enhance hearing will be provided if needed. 4. Ability to lift 15 lbs. as may be required. 5. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. 6. Minimal travel to attend meetings by car and/or public conveyance for conferences due diligence reviews or training sessions held at out-of-area locations or across the United States. Overnight travel may be required on a limited basis as needed to support strategic development initiatives and occasional long hours may be needed to accomplish work. LICENSES/CERTIFICATIONS:  Compliance Certification preferred but not required. #LI-NM1 IND-123 #LI-POST #GD

The Member Solutions Manager will oversee inbound calls, outbound calls and online based productions teams who are responsible for providing our members with products and services as a solution to their financial needs. As the leader of multiple production teams, who interact with members across all market areas, an effective Member Solutions Manager will assure the clarity and strength of the Golden 1 brand by maintaining a thorough understanding of its various markets, demographics, socio-economic climates, as well as the evolving products and services Golden 1 is able to provide. An effective Member Solutions Manager has the ability to motivate production teams, develop supervisors, and create meaningful production strategies. This role is responsible for implementing tactics that drives and increases Golden 1 self-service products and services, while providing valuable feedback of the users experience to the appropriate business partners for ongoing enhancements to stay relevant and competitive in the financial services sector. This position will assist with planning, organizing, directing, and controlling all aspects of the Member Solutions team. The development of leadership and guidance of the supervisors who report up to this role are necessary to ensure success with achieving production and service goals and creating an engaged working environment. TASKS, DUTIES, FUNCTIONS: Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision and core values. Assesses performance of all directs reports; rewards and recognizes strong performers and develops action plans to address performance issues. Tracks and monitors trends and challenges, identifying root causes and taking proactive steps to ensure success. Maintains strong working knowledge of employee's roles and responsibilities in order to serve as an effective leader, role model and coach. Assists team member in uncovering new review streams and opportunities for the Credit Union. Creates department level efficiencies and encourages team members to develop innovative production processes. Collaborates and fosters relationships with key business partners within the Credit Union to assist in the positive flow of production. Execute the Credit Union's overall strategy at a corporate level regarding brand awareness, market share growth and a consistent member experience. Effectively lead multiple productions teams to ensure a relationship building (member advocacy) approach paired with financial expertise is used to create value-added financial solutions to meet the needs of our members. Partner with Consumer/Mortgage Lending and Financial Services to ensure we are cross-serving our members to help them achieve their financial goals. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Develop and implement strategic production action plans that capitalize on opportunities, competitor's weakness, and support overall credit union member services, promotions and member satisfaction goals and expectations. Lead and coordinate service promotion activities, which include outbound calls, special service days, and outside marketing efforts, as needed and directed. Manage relationships between the Member Service Contact Center, Branches, and Mortgage Lending, Consumer Lending, Online Banking, and Financial Services partners to ensure cross-sells to meet shared company goals. Maintain a thorough knowledge of Golden 1 policies and procedures and current trends in the ecommerce environment. Serve as escalation point for challenges that affect the ecommerce teams. Provide back-up to Vice President as determined necessary. Ensure compliance with established security, internal audit, governmental regulations and policies and procedures for all ecommerce teams. Identify, analyze, develop, and recommend policy and procedure changes for implementation and for improved efficiencies. Support expense management and overall achievement of company goals. Perform other duties and projects as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to discuss Golden 1 products and services with members and potential members, resolve member concerns and conflicts, and provide management reporting. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL:   All levels of management and staff. EXTERNAL:   Members, vendors, peers in financial institutions, community associations and credit unions. QUALIFICATIONS: EDUCATION:   Bachelor's Degree in related field or equivalent work experience. EXPERIENCE:   Minimum of five years of progressively responsible contact center sales and production management experience in a service, new member acquisition and ecommerce environment. KNOWLEDGE/SKILLS:   Leadership skills, strong presentation skills, knowledge of operational procedures, electronic banking equipment, personal computer, oral and written communication skills, knowledge and understanding of ecommerce delivery systems, and sound knowledge of instructional methods and practices as well as a strong knowledge of the credit union data processing system. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Ability to lift 30 lbs. as may be required. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Required to be on call 24 hours a day, seven days a week, in order to ensure timely and appropriate resolution of any issue that may arise regarding resources under scope of responsibility Required to carry a company-supplied mobile device for trouble and emergency notification purposes

The  Accounts Receivable Specialist I  is responsible for ensuring that delinquent accounts are brought up to date by communicating directly with members through daily, professional correspondence, inbound and outbound telephone calls. Examples of Essential Functions: Meets and exceed all daily productivity, calls-per-hour (CPH), call quality evaluations (CQE), and all other metrics. Negotiate payment terms, reconciling past due amounts and offer settlements to enhance the member to consider a new membership with CFF. Analyzes and documents reason for past due payments, reviewing terms of sales, service or credit contract with customer Prepares and mails final demand letters Work with AR Management to identify process deficiencies and implement established best practices. Confirms current address on “returned collection” mail, by calling member, internet search for current address and/or reverse directory search Files preparation of Bad Debt write-off accounts Primary contact for accounts past due and requiring additional collections treatment. Tacks and Mails 30-60-90 day collection letters & credit card/EFT decline letters Maintain and consistently update and monitor a past due account portfolio by contacting delinquent customers via telephone, email and letters. Maintains filing system for agency assigned accounts Meet or exceed individual cash targets and call volume as assigned on a monthly & quarterly basis. Educates members on basic cancellation policies, collects amounts due and negotiates settlements Maintains accurate Daily Collection Activity Log Ability to communicate effectively verbally and in writing Regular and predictable attendance Other duties as assigned   Qualifications: Minimum 4 year’s office or 6+ years at Cal Fit. 2 year collections experience preferred Ability to work at a fast pace; initiative and results-focused Strong influence and presentation skills. Proficient in MS Windows/Outlook; ability to type 40 words Strong communication skills; proficiency in written and spoken English   Education: High School Diploma or GED required A.A. preferred Hours: Full-Time position 8:00 a.m. - 6:00 p.m. Reasons to Bring your It to Cal Fit (depending upon position/ask your interviewer): Paid Time Off 1st year Medical, Dental, Vision Insurance Free Membership at all clubs for you & dependents Monthly & Annual Bonuses Employee Referral Bonus Base plus Commission Employee Appreciation Program Employee Assistance Program Voluntary Life, Accident, Cancer, Disability Insurance Complimentary Notary Services Child Care/Kidz Klub available to Child Care employees during work Midday work-out break for managers Discounted Personal Training Manager Training Programs California Family Fitness is an equal opportunity employer. All offers of employment for Accounts Receivable Specialist I   are contingent upon successful completion of a drug test and background investigation.

January 23, 2020, at the Lions Gate Hotel, 3410 Westover St, McClellan Park, CA - 11am to 3pm Meet local, regional and Fortune 500 companies face-to-face! This FREE Career Fair is a great opportunity for you to meet local recruiters and decision-makers who are hiring right now. Be prepared: Bring updated resumes, prepare to interview on the spot and dress to impress! List of companies that attend our events: • Altec Industries • Apex Site Solutions • Apple • Bay Area Rapid Transit Police Dept. • Berkeley Police Dept. • Bonneville International • Brookdale Senior Living • California Department of Social Services • California Air Resources Board • Caltrans • Chevron Stations • Child Development • Children’s Receiving Home • City of Berkeley Police Dept. • City of Sacramento • City of Sacramento, Dept. of Utilities • Clark Pest Control • Colonial Life Insurance • Covered California • Employment Development Dept. • Eskaton • Folsom Ready Mix • Gap Inc. • Golden One Credit Union • Hard Rock Hotel and Casino • Heavy Equipment College • La-Z-Boy Furniture Galleries • Legends Hospitality • Lewis Apartment Communities • Milgard Windows & Doors • Morning Star Trucking • Nationwide Credit Inc. • Newport Group • Oakland Police Dept. • On My Own • Psynergy • Quality Telecom Consultants, Inc. • ReferralExchange • Sacramento County • Sacramento County Sheriff's Dept. • Sacramento Regional Transit District • San Francisco Police Dept. • San Francisco Sheriff's Dept. • San Jose Police Dept. • Santa Clara Sheriff’s Dept. • SCCSC • SearchPros Solutions • Sysco • The MENTOR Network • The Truss Company • Thunder Valley Casino Resort • Twin Rivers Unified School District • UrbanSTEAM • Vivint Solar • Western Area Power Administration Join and share this event:   Eventbrite.com/sacjobs  

Description In 1910 a cooperative of 230 California almond growers formed with the following core values: To build strong relationships among growers and with their customers; To communicate directly and honestly; and To work as a team to realize the best return on their investment. More than a century later, Blue Diamond Growers still adheres to these values at every level of our operation.  Our employees are strongly committed to the brand and to each other - the word "family" is often used to describe our culture. Today, Blue Diamond Growers represents more than 3,000 almond growers in California - the state that provides over 80% of the world's supply.  We are one of the most recognized food brands in the world, with annual sales exceeding $1billion. We believe in transparency and honest communication.  Our work style is team-based, working together to innovate, process, and distribute the best almond products to the world. After more than 100 years, our core values of integrity, partnership, innovation and quality remain strong.  Our commitment to excellence has driven Blue Diamond's unprecedented growth, innovation, high quality, and value. You'll find these values at work throughout our company.  We strive for a diverse workforce, always aiming for greater levels of inclusion.  In addition to a robust benefits package, we offer an employee wellness and fitness program, in which a majority of our workforce currently participates.   Blue Diamond Growers (BDG) is seeking an experienced  Associate Brand Manager - International Consumer   to join its winning team in Sacramento, CA.  This position will provide leadership and coordination of International Innovation and New Product Development initiatives. Provide marketing support to the Marketing Team by helping to manage day to day International business needs including business analysis and program execution.  In this position you will have a unique opportunity to be part of the rapid expansion and growth of Blue Diamond brands internationally.  You will actively lead the Innovation process, collaborating with cross functional team members to vet, develop and introduce new almond products into key markets. You will be part of ahighly empowering environment, without the complexity of layers and an entrepreneurial spirit. This is a place where you can make a real difference, and be part of a company that is transforming as it grows its brands internationally Responsibilities: Leads International Innovation and New Product Development by closely collaborating with cross functional team members to vet, develop and introduce almond products into the marketplace.  Ensures that “where we play” is in line with Innovation pillars.  Work collaboratively with the Innovation and R & D teams, and co-lead strategic innovation initiatives. Leads NPD Project Management Team to ensure commercial execution for new product launches and line extensions: Completes I2L paperwork Meeting Agendas/Notes Explores and evaluates new category / product opportunities outside Innovation Marketing focus. Identification of new product strategies, products and categories for Blue Diamond brands internationally. Identify, analyze, and anticipate consumer and market trends and opportunities to maximize Blue Diamond’s competitive position. Utilize syndicated and custom research to provides insight into current and future product categories. Leads efforts for exploration of new processing and packaging to meet International market needs. Leads packaging design improvements and changes. Compiles standardized monthly shipment and syndicated data (IRI, Nielsen) reports to identify business problems and opportunities and aid marketing plan development and execution. Analyzes primary and secondary research to support business development. Creates “PowerPoint” presentations to illustrate analytical findings. Updates and maintains pricing into Blue Diamond database system (SAP). Ensures the accuracy and timely updating of price lists for all regions and channels of trade. Maintains product/packaging specification databases (both internal and external). Manages creation and content of all sales literature. Coordinates timetables, projects list, status reports and communication between agencies, marketing, procurement and department management for all elements of marketing mix:product, packaging, promotion and advertising. Assists Brand Manager with package/product/advertising execution. Functions as the “Point Person” and administrator for website. Manages Almond Library asset collection database. Coordinates new product sample requests and distribution of sales collateral. team by providing marketing assistance to grow Blue Diamond’s US food service. Develops and maintains record of product and package specifications, new item codes, UPC codes, etc.Enters data into Blue Diamond database (SAP). Works with Supply Chain and Operations to help maintain adequate packaging inventory, materials, and confirmation of purchase order deliveries. Prepares monthly marketing budget status report, maintains media budget ledger, facilitates payment of vendor invoices, prepares appropriate paperwork for ABC, MAP and manages organized budget filing system. Assist in the management of Government funding programs and supporting agencies. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Qualifications:  Minimum level of education required: Bachelor's Degree in Business Administration.  MBA in marketing, business or related degree, preferred. Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience 2 years of Brand Management experience for a consumer products organization, preferably food. Other required type(s) of functional experience: Experience interacting and communicating effectively with a wide and diverse range of audiences, ranging from internal senior level managers to line managers, as well as analytical people. Experience developing internal relationships, demonstrating team-building attitude, conveying a sense of urgency and show a willingness to listen to suggestions from others. Must be able to maintain strong client relations. Must be able to gain cooperation from all employees without direct line responsibility. Must be organized and able to solve problems systematically. Required to read, interpret and analyze data to provide concise recommendations and points of view on a wide range of topics. Required to possess excellent computer skills and working knowledge of spreadsheets, PowerPoint, email, word processing and database programs.Must have working knowledge of internet navigation and research techniques. Must be a quick learner, flexible, able to work without a great deal of supervision, able and willing to make decisions on own and possess a good understanding of internal operations.Must be willing to take responsibility for activities and projects outside of primary job description.  Preferred Skills and Experience (Specialized education, specific software experience, etc.) Experience working under minimal supervision. Familiarity with traditional consumer research methodologies including consumer taste tests, focus groups, and equity studies. Skilled in interpersonal communications. Experience leading cross functional teams and working collaboratively with multiple internal and external team members. Knowledge of IRI data and the ability to analyze and make recommendations based on the data. Experience working with agencies (advertising, media, packaging, etc.) and driving them to produce outstanding results. Physical Demands: Office demands include extensive use of telephone and computer.     Grow your career. Partner with us. We Are the Almond People! Blue Diamond Growers is an Equal Opportunity and E-Verify Employer EOE/Minorities/Females/Vet/Disability  

General Summary Under minimal supervision, develops, researches, tests, and implements business process improvements, procedures and system changes.  Uses independent judgement to gather and evaluate information in order to make recommendations for improvements to business processes or systems. Essential Functions Develop alternative views and future business needs to assist management in making business changes in order to stay a head of the competition.   Research the external market and internal business to find and leverage patterns and best practices in order to improve business processes.   Apply advanced analysis skills in the development of business process models, procedures and systems.   Lead teams to continually look at process improvement strategies for business processes and systems.   Evaluate business process changes to identify and document business impacts and benefits at a corporate level.    Acts as subject matter expert to provide business requirements for process improvements and system enhancements.   Conduct effective interview/research to determine and document the stakeholders, business needs and requirements.   Serve as a mentor for requirement methodology and analysis best practices.   Reviews technical design deliverables to ensure business objectives are reached.   Assists business stakeholders to design user acceptance testing, defect reporting and resolution.  Has the ability to  lead others in these activities.   Identification of training  and development  materials, communications of changes, manuals, etc.   Provides post implementation support, such as, problem resolution, adjustments to new procedures, and change management.   Develop presentations of materials, models, findings, plans and/or conclusions.   Job Specifications Typically has the following skills or abilities:   Bachelor’s Degree in Business Administration or related field or equivalent experience   Five or more years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations   Five years of experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis   Five years of in depth knowledge of project planning techniques and methodologies   Five years of experience with business process analytics using Excel, flowcharting, activity diagrams and workflow models   Demonstrated ability to document, propose, negotiate and present approaches and solutions   Ability to visualize and create plans for future business outcomes and changes     Thorough understanding of business implications, project interdependencies and system interfaces   Strong conflict management skills   Proficient at facilitating meetings, and negotiating across all levels of the organization       Ability to multi-task and work in a team environment   Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization   Regularly exercises discretion and independent judgment the in performance of his/her job duties   Preferred Skills: Healthcare Claim Systems Knowledge Encounter Data Processing Data Management, Lineage, Warehousing, Data Relationships, SQL Knowledge of Reporting & Analytics Technical Writing/Requirements Working Conditions / Physical Demands The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.   The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.       The information above describes the general nature of the position and serves as a summary of the typical job functions. It's not a comprehensive list of all possible job responsibilities, tasks, or duties.   VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.    We maintain a drug-free workplace and perform pre-employment substance abuse testing. Nearest Major Market:  Sacramento  Job Segment:  Ophthalmic, Business Analyst, Database, SQL, Healthcare, Finance, Technology

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting  https://vspglobal.com/cms/careers/ General Summary Under minimal supervision, lead the development and delivery of products and/or services that are market-leading, and that maximize value for VSP Global and its customers Essential Functions Define overall product/service vision and strategy, and create business plans, Make recommendations to management and executive team, and communicate plans both internally and externally.   Effectively lead a cross-functional and/or cross LOB team to ensure successful delivery of product initiatives, including creating Product Requirements Documents, market positioning or strategy documents.  May act as a lead for Associate Product Managers or other team members.   Work with business partners and provide direction regarding market positioning, training and communications by public for assigned product portfolio.   Serve as central resource and decision maker for all assigned products and initiatives, and coordinate with business partners to address and resolve product and/or client specific issues and business rules.   Conduct ongoing market and portfolio evaluation to ensure products remain competitive and meet operational, financial and market success goals. Job Specifications Typically has the following skills or abilities:   Bachelor’s degree in Marketing, Business, Engineering or related field or equivalent work experience, graduate degree in business (MBA) is strongly desired.   Eight to Ten years of experience in product management, marketing or customer focused health care   Minimum of eight years of experience with project or program management and proven leadership skills   Demonstrated ability to analyze market research and financial information, evaluate profitability and identify trends   Demonstrated ability to handle broad, complex and unstructured tasks ranging from analytical to strategic in nature   Superior knowledge of product and/or service development methodologies   Highly skilled at managing products across operational divisions   Highly skilled at effectively accomplishing objectives through others via influencing, delegating and strong working relationships   Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization   Thorough understanding of business implications, project interdependencies and system interfaces   Proficient at facilitating meetings, and negotiating across all levels of the organization   Ability to regularly exercises discretion and independent judgment the in performance of his/her job duties. Working Conditions / Physical Demands The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.   The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.    We maintain a drug-free workplace and perform pre-employment substance abuse testing. Nearest Major Market:  Sacramento  Job Segment:  Ophthalmic, Manager, Program Manager, Marketing Manager, Marketing, Healthcare, Management Apply now   Find Similar Jobs: VSP Vision Care Jobs,   Manufacturing & Production Jobs,   Manager Jobs In Sacramento,   Management Jobs In Sacramento,   Corporate Jobs

Newport Group has a great opportunity for a Business Analyst at our Folsom, CA office. S/he will document business and functional requirements, develop, modify, test and implement new operational processes, and IT systems enhancements, document and support application modules for internal and external use, guided by precedent and working within the limits of established policies. ESSENTIAL FUNCTIONS: Act as the primary project liaison between business users and technical teams. Identify, analyze and translate business Product Owners needs into written project definitions, user stories, and acceptance criteria for new application development or enhancement requests. Work with Product Owners to help translate business needs into a groomed product backlog. As a team member on an Agile Scrum project team the Business Analyst will partner with Product Owners, Scrum Masters and team members including development, database resources, report writers, quality assurance associates, and technical writers in the development of web based applications and reporting to serve the needs of external and internal partners. Work with project managers, other business analysts, development resources, and quality assurance team members through the Agile Scrum process to help “shepherd” a project from start to final implementation. Assist the Scrum Master during the Agile Release Planning and Sprint Planning meetings to make updates to the user stories and acceptance criteria on the fly. Collaborate with external vendors on specific design projects or product acquisitions as necessary. Assist in the Quality Assurance and Story Acceptance testing of user interfaces for applications, other application enhancements and with application outputs such as reports. Assist with coordination of the Sprint Review process with the Scrum Master and Team Members to obtain acceptance from the Product Owner for functionality developed during the Sprint. Collaborate and communicate with other business analysts and leaders to coordinate cross project initiatives and activities. Up to twice per quarter on weekends, the Business Analyst will participate in the release process to help coordinate implementation steps, answer last minute questions and to perform post production installation testing. Partner with technical documentation to assist with the review of release notes, system documentation, user documentation and other training materials. Assist Quality Assurance and Application Support associates to resolve issues and/or questions with internal applications as well as monitor and coordinate the resolution of any project related support issues. Maintain current awareness of internal systems, industry trends and applicable technologies.   ESSENTIAL SKILLS: Strong interpersonal, written communication, and presentation skills are required to be successful. Ability to create positive and professional business relationships with both internal and external clients. Ability to effectively initiate action, collaborate with others, and drive action items to resolution. Be adept at time management and be comfortable working on multiple projects. Analytical, problem solving, planning, and organizational skills are required to be effective. Ability to quickly understand and adapt existing internal business process knowledge into documentation required to support a diverse mix of technology projects and system enhancements. Desire and ability to learn complicated concepts and formulate that knowledge into action plans Strong understanding of dynamic web development and database technologies. Experience in the Retirement Services Industry desirable QUALIFICATIONS: Bachelor's degree (B. A.) from four-year college or university 2 - 5 years of total experience or equivalent combination of education and experience Strong analytical skills Experience working with end users in a business analyst or support role Certified Business Analyst Professional (CBAP) designation desirable.

Newport Group is has a great opportunity for an  Operations Specialist in the Trading group. This employee is responsible for participating in the daily trading and fund change processes within Operations. Qualified candidates should be highly organized with a strong attention to detail and have the ability to work in a fast paced, dynamic environment with a high degree of accuracy.  The Operations Specialist will participate in the daily trade submission/monitoring process and in a rotation of nightly monitoring of price files imports, releasing of trades, and problem resolution (typically once per week). S/he will complete daily share reconciliation reports for multiple custodians. Will coordinate and perform fund changes. Includes fund review, distributing proper disclosures and the actual completion of the event in our recordkeeping system.  The successful candidate will monitor negative balances, troubleshoot daily trade rejects and settlement issues. S/he will analyze inefficiencies within the team and suggest potential solutions. As well as assess risk in daily operations and escalate when appropriate. Qualifications: Bachelor’s degree in Business, Finance or related field or equivalent experience. 2-3 years of related experience in qualified retirement plan environment, or related field. Excellent verbal and written communication skills. Proven ability to train and assess the work of others. Must be highly organized with strong attention to detail and solid prioritization skills. Excellent client services and interpersonal skills. Solid analytical, financial, time management and problem resolution skills. Ability to work well in a fast-paced, dynamic environment with a high degree of accuracy. Must be focused and driven with the ability to manage multiple priorities with tight deadlines. Strong knowledge of Microsoft Office Knowledge of Relius and/or DST systems a plus but not required Successful completion of ASPPA or NIPA examinations/credentials a plus

Newport Group has a great opportunity for a Operations Specialist. The Operations Specialist is responsible for processing retirement plan participant accounts. The ideal candidate will have an aptitude for general accounting, finance, and mathematics. A basic understanding of mutual funds and other investments is preferred. The Operations Specialist will process retirement plan payroll files including plan participant contributions, distributions and loan payments as well as disbursement requests via custodian websites.  Successful candidates will assist with special projects as needed and identify process improvements to create efficiencies. The role utilizes various databases which house retirement plan information and works extensively with MS Excel and Word.  Additional responsibilities will include managing mutual fund processing.   Requirements: Able to escalate questions and issues as appropriate to management, yet able to use solid business judgment. Able to work in a team environment. Strong attention to detail. Problem solving skills. Self-motivated. Highly organized.

This position is responsible for the coordination and integration of programs and associated projects to achieve strategic business goals and oper ational objectives. This is accomplished by assisting and participating in planning, developing, organizing, and facilitating district-wide projects; assisting with the agency's strategic planning initiative and participating in special projects of strategic importance to  SacRT , which may be internally focused with cross-functional impact, or externally focused involving community groups and stakeholders; monitoring the development and implementation of key project objectives and resulting process improvements within  SacRT . In collaboration with internal subject matter experts and department managers, facilitates the generation and analysis of performance metrics and providing recommendations for performance improvements and identifies issues that have short- and long-term impact on  SacRT . This is a general listing of job functions and does not represent a complete listing of the positions responsibilities.  Serves as project manager for a variety of special projects and facilitates project activities. Prepares and presents project reports, data, recommendations, and alternatives to project stakeholders. Identifies potential issues and briefs the Executive Management Team (EMT) on issues and potential resolutions. Monitors the alignment of project vision, goals, and objectives to   SacRT's   mission, vision and strategic priorities. Represents the interests and positions of   SacRT   in a wide range of strategic projects intended to ensure   SacRT   is continuously improving its community presence, customer service, and employee programs.  Performs administrative duties related to strategic projects including monitoring operating and capital project budgets, managing contracts, implementing activities related to the strategic planning process, creating and updating district-wide Standard Operating Procedures (SOPs) and monitoring policy adherence. Collaborates to discover and deliver new innovative mobility solutions that enhance the customer experience. Helps in the creation and management of   SacRT's   system-wide performance dashboard and provides regular performance reports to   SacRT's   management team. Recommends   SacRT-wide   process improvement initiatives based on assessment of projects and resulting needs and resources. Confers with   SacRT   management regarding operational and support service activities and programs. Collaborates in the development and implementation of communications and public relations strategies, programs, and activities that support the district's initiatives. Periodically serves as   SacRT's   liaison to community members, advocacy groups and elected officials in promoting   SacRT   projects and advocating for funding. MINIMUM QUALIFICATIONS: Education and Experience: A combination of education and/or experience that provides the required knowledge, skills and abilities to perform the essential functions of the position. SacRT reserves the right to determine the equivalences of education and experience.  Formal Education:  Bachelor's degree or equivalent from an accredited college or university in Business, Communications, Public Relations, Public Administration, or a related field.  Experience:  A minimum of five (5) years of progressively responsible experience in the areas of project management, data analysis, community/government relations work or a related field. Public transit experience preferred. Licenses and Certifications:  None. Proof of required education beyond high school, such as college transcripts, diplomas, and/or certificates must be submitted at the time of application, if not substituting experience for the education requirement. FILING INSTRUCTIONS The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application is required for this position. Applications, job announcements, and copies of the complete job description are available at our website at www.sacrt.com.   Completed employment application and proof of education, as outlined above, must be submitted online no later than Thursday, January 23, 2020 at 11:59 p.m.  RT will not process incomplete applications. Resumes are not accepted in lieu of an application, but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department.  The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidates with disabilities. For more information, contact the Human Resources Department at (916) 556-0298. RT is an Equal Opportunity Employer. EOE – Minorities/Women/Disabled/Veterans SacRT has a stand alone pension plan which is not part of, nor does it have reciprocity with CalPERS.