Full time
SMUD
Hybrid
This is an exciting time to join SMUD as a key member of our Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting both custom and standard out of the box integrations, applications, and configurations for our enterprise communications portfolio of technologies. The ideal candidate will have prior design and development experience with IVR, contact center operations and enterprise telephony technologies.
SMUD Official Classification: Enterprise Technology Developer Journey
Purpose
Provides technical support and analysis in a broad range of information technology areas including the planning, design, development, installation, operation, and enhancement of SMUD enterprise applications; ensures a state-of-the-art, stable, accurate, and reliable computing environment that meets the needs of the organization.
Nature and Scope...