89 jobs found

Summary     Responsible for making sushi and other offerings in compliance with recipes and standards at Chang Shou, while delivering an exceptional guest experience.                                            Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for production, ordering and receiving, merchandising, controlling inventory sanitation, and safety within the department;   Daily preparation work in the department, filleting fish, and preparing sushi to fill sushi case and customer orders.   Assist with menu planning and development including creativity and experimentation with new trends and menu ideas and recipes for sushi.   Ensure compliance with heath department and weights and measures requirements; and in maintaining a high degree of cleanliness throughout preparation area.   Maintains kitchen, cooking areas, sushi counters, neta cases, kitchen equipment, knives and food storage areas clean, sanitary and organized.   Reports any kitchen/sushi equipment or maintenance issues to the manager on duty (MOD).   Presents a clean and neat appearance and uses a courteous manner with all guests.   Check the quantity and quality of received products.   Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.   Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.   Monitor sanitation practices to ensure that employees follow standards and regulations.   Order or requisition food or other supplies needed to ensure efficient operation.   Supervise or coordinate activities of cooks or workers engaged in food preparation.   Demonstrate new cooking techniques or equipment to staff. Estimate amounts and costs of required supplies, such as food and ingredients.      Follow R.I.C.H. standards.   Supervisory Responsibilities                                                Manages 3-5 subordinate supervisors who supervise a total of 3-5 employees in the Chang Shou. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.                                                 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Education and/or Experience                                             Minimum five years related experience and/or training; or equivalent combination of experience and education. Prior experience in making nigiri and maki, tempura, udon, and Ramen, and in cutting sashimi. Sushi chefs are required to have: knowledge of and ability to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood; complete understanding of kitchen operations; demonstrated organizational skills, budgeting experience, and full understanding of financials. Must have basic computer skills and knowledge of Microsoft Office applications including Excel and Word.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.                                                       Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.                                                Reasoning Ability                                                     Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations.                                     Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.     Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

Summary Manage by shift, the daily operations of Culinary in restaurant. To observe cooking Staff and assist when necessary to insure all food product is prepared according to standard. To work with front of the house management to insure smooth operations and high quality guest service.                                                Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Manage by shift Culinary Staff in restaurant.   Coach and counsel staff as required.   Execute menu as prescribes by recipe standards.   Manage portion control and FIFO of all food product.   Requisition from I.P. system all food product to restaurant inventory and maintain clean storage areas.   Expedite line and observe plates leaving kitchen.   Assist in smooth operation of FOH by communicating all important culinary information regarding specials, 86'ed items, changes or substitutions.   Supervisory Responsibilities Directly supervises 12-15 employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience High School diploma required. One to two years of Culinary school or ACF approved apprenticeship program. One to two years in a quality oriented restaurant or multi outlet as Lead Cook or Sous Chef. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.   Age Requirement Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License. Sanitation Certificate   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.

  SUMMARY Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Insures compliance of all policies and procedures implemented by the Slot Department and the Company. Provides evaluations/disciplinary actions to shift employees as needed. Maintains the highest professional standards at all times and by example insures all shift employees do the same.   SUPERVISORY RESPONSIBILITIES Directly supervises 5 to 8 employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Minimum of two years experience as a Slot Technician. Minimum of one year Supervisor experience.   AGE REQUIREMENTS  Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke.  The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions.  The noise level in the work environment is usually loud.

Summary Provide consistent high quality service to all guests who dine in the restaurant.  This is obtained by leadership and management of front of the house team while maintaining open two-way communication with restaurant chef and culinary team.       Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Casino Resort in a positive manner.   Promote positive work environment   Train staff weekly on sequence of service standards   Manage operations of shift including assignments at work stations, breaks, coaching counseling and scheduling for all staff on duty.   Communicate and work with support departments to insure smooth operations.   Hold daily pre-shift meetings.   Manage safety and sanitation throughout the restaurant.   Perform daily walk-through of physical plant to perform preventative maintenance.   Communicate all shift information in Log-Book.   Understand and be able to operate Point of Sale System, run daily reports as instructed.   Order provisions through the automated requisition system as required.   Other duties as assigned   Supervisory Responsibilities Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience One to three years experience as a Food & Beverage Supervisor/Assistant Manager in high volume three meal/24 hour a day operation or similar customer service environment. Server experience required. Ability to handle high stress situations. High level of patience is also required. Must enjoy working with people.    Age Requirement Must be at least 21 years of age.   Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Certificates, Licenses, Registrations Cache Creek Casino Tribal Gaming License, Sanitation Certificate, Alcohol Awareness Certificate.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; risk of electrical shock and second hand tobacco smoke. The noise level in the work environment is usually loud.

Summary To monitor and manage all beverage areas on a daily basis. To insure all accepted standards and policies are followed and enforced to maximize guest safety and satisfaction.                                                  Essential Duties and Responsibilities include the following. Other duties may be assigned.   Promote Cache Creek Resort in a positive manner.   Maintain beverage (alcohol) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily.   Maintain soda (non alcoholic) distribution system, inventory, cleanliness, accuracy of pours and replacement of product, daily.   Inspect bars for cleanliness.   Manage cocktail, bartender and bar porter staff, daily.   Prepare schedule for staff.   Inspect bartender preparation and enforce recipe standards.   Setup all banquet bars.   Hold daily pre-shift meetings, communicate all important information.   Conduct weekly staff training on "Sequence of Service Standards".   Inspect all service staff uniforms daily to insure accepted standards are met.   Interface and communicate with all related departments such as casino, restaurant or club manager and security related to beverage issues.   Enforce alcohol awareness policy to insure staff does not over serve a guest.   Master I.P. system requisitioning procedures.   Maintain all accepted bar inventories.   Conduct spot inventories to insure all pars are accurate. Maintain key distribution system.   Attend all required meetings.   Conduct all manager functions for POS (point of sale) system for daily operations.   Other duties as assigned.   Supervisory Responsibilities Directly supervises employees in the Beverage Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.  The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Six months to one year related experience and/or training; or equivalent combination of experience and education. One year as a Beverage Supervisor in large multi outlet facility featuring multiple bars and cocktail service or similar customer service environment. Two years of college in hospitality or related field. Associate's degree (A. A.) or equivalent from two-year college or technical school; High School diploma or equivalent required.   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Sanitation Certificate "TIPS"  Alcohol Awareness Certificate.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

Job Summary : Responsible for the delivery and scheduling of employee, supervisory and management training and development programs.  Tracks and records Compliance training and coordinates training programs. Monitors and evaluates the progress, effectiveness and impact of training and development programs and makes recommendations for improvement. Qualifications :  Bachelor’s degree in Business, Human Resources or related field preferred.  Two years training/facilitating experience required. Experience conducting needs analysis strongly preferred. Knowledge of training assessment, design, delivery and evaluation preferred. Demonstrated ability to train/educate adults. Proficiency with Microsoft software to include Word and Excel required. Must have excellent verbal and written communications skills with the ability to communicate to all levels of the organization. Excellent presentation and organizational skills required. Ability to maintain long-range goals without sacrificing follows through on details. Must be able to maintain a flexible work schedule. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Essential Job Functions: Schedules and conducts employee, supervisor and management training and development programs.  Conducts needs analysis to determine specialized training needs on property. Develops activities/curriculum to enhance standardized training programs.  Monitors and evaluates the progress and effectiveness of training and development programs and makes recommendations for improvement. Designs and produces training aids (i.e. case studies, simulations, games, exercises, etc.) and support material.  Develops in conjunction with department management technical job skills and customer service training. Works with departments to ensure all training materials are accurate and well maintained.  Advises and assists with design of instructional systems to facilitate department needs.  Functions as an internal consultant to assist management in the analysis and identification of organizational issues and development. Handles all tracking and communication of property training and reporting needs. Responsible for project management, establishing and meeting timelines, attention to detail and follow-through. Provides input and assists in preparation of annual budget. Effectively represents Harrah’s to groups of employees, applicants, and counterparts in the industry, management and outside organizations as needed. Physical, Mental & Environmental Demands:           Must be able to work independently.  Ability to read, writes, speak, and understand English.  Must be able to bend, crouch, kneel, and twist in the work area.  Respond to visual and aural cues.  Must be able to operate a computer, typewriter, overhead, copier, and fax machine.  Must have manual dexterity to operate all office equipment.  Must be able to recognize and respond to individuals with questions.  Must be able to maneuver around property to pickup and deliver various paperwork. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provides HR support and services to the property including new hires, teammates and management. Acts as a liaison with Tribal Gaming Commission in processing licensing transactions. Qualifications :  High School diploma/GED required Logical and critical thinking Excellent organizational skills Excellent data entry and clerical skills required Excellent understanding of English language, both written and verbal 45 wpm typing speed Professional appearance Able to multitask and handle interruptions Able to prioritize and make deadline. One year of experience in Human Resources preferred Experience with Oracle Systems preferred  Essential Job Functions:   Be a lead person to do the following paperwork processes:  New hires/rehires/reinstatement, Gaming licenses and gaming license status and renewals, Property to Property transfers.  Complete proper coding of data input to maintain system accuracy, and to allow for appropriate troubleshooting and system analysis when errors are detected and be able to audit all transactions in HRIS. Responsible for reviewing all employee data changes, separations, etc. and forwarding to Shared Services.  Works in an administrative capacity in executing the Internal Temp Program. Helps update referral program and processes referrals for payment.  Create custom reports and access reports already created. Process transactions according to the Compensation Guidelines and requests new position approval from corporate compensation. Distributes P.A.’s to all departments and prepares profiles as needed.  Assist with maintaining I-9 information, and ensuring that employees are in compliance with work authorization rules and regulations. All other tasks and projects as assigned.  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 10 pounds and carry up to 5 pounds.  Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity and coordination to operate office equipment, including a phone, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations.  Must be able to handle multi-tasks simultaneously. Must be able read, write, speak and understand English.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Assists the Facilities & EVS Manager with the overall day-to-day operations of a diverse work force in the Environmental Services Department.  Ensures cleanliness of casino areas through teamwork. Supervises the shift operations of EVS Heavy Duty Cleaners.  Inspects individual employee performance against company standards Enters work records appropriately and contributes to the appraisals and development plans of EVS teammates. Qualifications :  Minimum two years supervisor or lead experience in EVS/Housekeeping, or related field preferred.  Experience supervising large work teams a plus.  Must possess strong people skills and problem solving ability.  Knowledge in computer operation is essential.  Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.  Knowledge of HAZZ, COMM and BBP is essential.   Must be able to converse, read, and write English.  Must have flexible schedule and be able to work any day/any hours.  Must be able to get along well with others and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Responsible for interviewing, training, and selecting employees for the department Supervises all cleaning operations and department personnel during assigned shifts.  Supervises the cleaning and follow up of facilities and equipment.  Contributes and assist in the evaluation of employee performance reviews.  Provides and administer all new hire training.  Responsible for scheduling, disciplinary actions, payroll and inventory and purchasing procedures.  Accountable for follow-through with department walk-thru, special cleaning projects and the maintaining of department cleanliness standards.   Respond to and handle employee complaints (grievances) in a timely and efficient manner. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Maintains and controls department inventory, i.e.; paper goods, chemicals, equipment. Maintains daily shift log indicating, but not limited to, employee incidents, irregularities that may arise and information necessary to the successful conduct of subsequent shifts Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required Physical, Mental & Environmental Demands:           Must be able to lift 50lbs. Must be able to maneuver in and around casino and public areas.  Must be able to perform the physical duties of line employees in emergencies.  Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.  Must be able to speak distinctly and persuasively to others.  Must be able to respond to visual and aural cues.  Must be able to tolerate areas containing second hand smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Responsible for the case management of all Workers’ Compensation and General Liability claims for the Harrah’s Northern California property. Responsible for minimizing Employer liability and for reducing overall claim frequencies and costs. Assists Security/Surveillance Manager in the creation and coordination of Risk and Safety programs and responsible for inspections from various entities. Qualifications :  Minimum of 3 - 5 years of experience in risk and safety administration, fire code and Hazmat requirements, and fire code inspections; and one-year work experience in workers compensation claims management.  Bachelor’s Degree in related field preferred. Ability to prepare and communicate clear concise oral and written reports, letters and memos required.  Establish and maintain effective working relationships with departments and interact in a professional manner with all levels of employees.  Must be able to learn quickly and use system for tracking claims information.  Must be well organized and detail-oriented, with excellent interpersonal skills. Must be fluent and literate in English. Maintain confidentiality of information. Must present a well-groomed appearance.  Must be fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Publisher & mail).  Bilingual a plus. Essential Job Functions: Responsible for Workers’ Compensation and General Liability Claim case management, including timely filing, tracking and maintaining all claims. Responsible for minimizing Employer liability, and reducing overall claim frequencies and costs.  Maintains files relating to Workers Compensation claims in litigation. Compiles and maintains all security and employee accident reports for the Harrah’s Northern California Property. Compiles and produces monthly Workers Compensation laws and statutes, General Liability and Quarter end reports Instruct New Hire Orientation, Supervisor, Back Injury Prevention and Bloodborne Pathogen Classes. Maintain list of Liability Insurance Certificates for Contracts. Liaison with Fire Department, Health Department, EPA, Sheriff’s Department and Rincon Tribal Offices. Property responsibility for all inspections of above agencies and coordination w/ various departments to insure necessary parties are involved. Pro-active inspections to insure compliance amongst operating departments including necessary training or other programs. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:       Must be able to work inside and continuously maneuver around office area and throughout the hotel/casino property.  Must be able to respond calmly and make rational decisions when assisting employees in a fast paced environment.  Must be able to effectively present information to large groups. Must be able to bend, crouch, kneel, twist, lift, stoop, reach and work at a desk when performing administrative functions.  Responds to visual and oral cues.  Must be able to read, write, speak and understand English.  Must be able to operate a computer, telephone, calculator, photocopy machine, fax machine, scanner and other equipment as deemed necessary.  Must be able to type, write and read reports.  When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, dust, and bright lights. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provide administrative and secretarial support to the Managers in the Facilities and EVS department. Keeps accurate records of all maintenance logs, accounts, orders and inventory records. Performs other related duties as assigned.  Qualifications :  High school graduate required.  0-2 years administrative or secretarial experience required. Must be able to type 60 wpm.  Must possess strong computer skills to include Microsoft Word, Excel, PowerPoint, and Outlook. Must possess strong communication skills.  Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Essential Job Functions: Prepares and types correspondence, forms, reports, charts and graphs.  Ensures competency of work from the standpoint of grammar, composition and format.  Sets up and maintains all files and records, as required.  Places, accepts and screens telephone calls and refers calls to others as appropriate.  Receives, opens and distributes incoming mail and documents.  Performs duties as assigned, always presenting oneself as a credit to Harrah’s and encouraging others to do the same.  Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervisor Complete daily Purchase Orders Online parts/service ordering Phone parts/service ordering Track daily departmental expenditures Track and report Utility consumption spend and data Report Utility spend data to corporate Scan and report Electrical data to third party tracking entity Update and manage CG metric tracking sheet Hotsos (work order system) administrator Track and dispatch Hotsos call to appropriate mechanics Liaison with parts and supply warehouses Track/receive deliveries Manage tool and truck check out log Assist other departments with administrative duties as requested Correlate and track receipts and invoices Manage CG audit process- track/communicate results Inventory, manage and check out all Facilities parts, supplies and materials Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:           Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Oversees the operations and personnel of the Facilities Department. Delegates work assignments for all shifts. Qualifications :  College degree preferred. Five years experience in casino and hotel building maintenance and customer service required.  Ability to work with internal management and staff, as well as, outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.  Must be proficient with Microsoft Office Suites. Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.  Must be able to handle demanding situations and be willing to work any shift and long hours when necessary. Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Manages facilities supervisor and department personnel in the daily maintenance and repairs of the property. Responsible for cleanliness, upkeep and maintenance of all buildings and grounds.  Ensures all areas are well maintained via preventative maintenance programs, project coordination, responding to issues quickly and effective managing of work flow. Communicates the coordination of duties, scheduling, capital projects and safety issues. Ensures compliance with company, local, state and federal policies, laws and codes applicable to building maintenance and construction. Directs preparation of budgets for yearly department expenditures, capital expenditures on equipment, repairs, building repairs, construction and design projects. Responsible for setting and maintaining the budget for EVS.  Delivers budgeted financial results while executing the property’s highest standards of operation. Works with construction managers in the completion of all construction projects. Works with architects and designers on the planning and permitting of all projects. Investigates, researches and interviews vendors for items and services. Oversees emergency situations, i.e. power outages, alarms, flooding. Develops policies and guidelines pertinent to areas of responsibilities. Maintains emergency procedures and equipment.     Monitors equipment, utilities, consumption and performance of employees.  Develops and implement energy conservation and awareness programs and ensure compliance with all safety standards. Oversees purchasing and inventory procedures.   Other duties as assigned. Physical, Mental & Environmental Demands: Must be able to work independently. Must be able to respond to calmly and make rational decisions, when handling guest and employee conflicts. Must be able to maneuver throughout all areas of the property, including ability to lift up to 75 lbs.; and, the ability to push, pull, reach, bend, twist, stoop, climb up and down stairs and ladders. Must be fluent and literate in English. Must be able to operate hand tools, power tools and equipment. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Certificates, Licenses, Registrations: Must possess all work cards in accordance with local and state regulations. Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Develops, implements, manages and coordinates the development of mid and premium level players programs by performing the following duties personally or through team members.  Ensures the growth of gaming revenues through flawless execution of all the functions performed in the Casino Hosts department.  Qualifications : Experience of 3 to 5 years in the gaming industry, with at least 3 years managerial or supervisory experience in Casino Marketing or Player Development.  Proven track record in growing, developing and increasing the profitability of high-end customers.  College degree in Marketing, Business Administration or related field preferred.   Must possess excellent communications skills, particularly those skills needed to resolve complaints from dissatisfied and upset guests.  Must be able to manage multiple objectives and tasks simultaneously, and be able to continually assess and re-set priorities. Must be able to lead the team of Casino Hosts in achieving their financial and productivity goals. Must be able to get along with co-workers and work as a team.  Must present a well-groomed and professional appearance.  Must be able to work any day of the week and any shift. Essential Job Functions: Directs and coordinates the day-to-day activities of the Casino Hosts and Inside Sales team members. Assist in setting business and performance goals that grow VIP business. Hires and manages Casino Marketing team.  Develops personal relationships and manages staff to also develop personal relationships with premium players in both tables and slots, in all domestic markets and with sister properties within the Brand.  Monitors productivity and holds staff accountable. Works closely with Special Events and Direct Mail teams to maximize VIP visitation. Develops and maintains a customer database for premium players.  Coordinates programs, activities and the database with general marketing programs and systems.   Responsibility and accountability for the customer segment 400+ ADT including the growth, development and profitability of this segment of our customer base.  Delegates assignments to the most appropriate person by analyzing the requirements of the task and relating those to the capabilities of employees in order to accomplish tasks on time and within budget.  Meets individually with employees to discuss career goals, identifies skills needed to achieve goals and develops action plans to satisfy both.  Assists employees through development process by following-up on a regular basis and holding employees accountable to plan.  Cross-trains employees and prepares employees for next career opportunity. Conducts Performance Reviews. Makes or recommends wage increases and promotions. Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Monitors legal compliance with federal, state, and gaming laws Other duties as assigned  Physical, Mental & Environmental Demands: Must be able to maneuver in and around the entire casino and hotel area, particularly the gaming pit areas.  Must be able to respond calmly in crisis and demanding situations, particularly when situations involve customer or employee conflicts.  Must be able to speak, read, write and understand English.  Must be able to respond to visual and aural cues.  Must be able to work in a smoke-filled environment.  Must be able to converse over the telephone in situations where there is loud and disruptive background noise. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Owns all aspects of the strategic relationships with a specific group of VIP players for whom they direct account development, relationship building and service while on property.  Responsible for developing a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities.  Serves as the main point of contact for the property’s very best guests; exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. Must be an intuitive and creative problem solver who strives to delight guests, is committed to proactive service recovery and is skilled in social awareness.  The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer facing role as well as the ability to develop relationships via the telephone.  To be best positioned to succeed, candidates should have a keen sense of personal ambition and the ability to engage both their customers and their team members to commit to action. Qualifications :  Three to five years of experience in casino/hotel, customer service, host or other account management experience required (Luxury service experience preferred). Ability to think independently in making decisions to maximize customer service experience and program profitability. Excellent interpersonal, communication, problem-solving and analytical skills required. Must have excellent customer service skills. Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.  Excellent networking abilities. Must have excellent oral and written communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs. Builds loyalty among valued VIP customers by developing relationships and effectively utilizing marketing and upscale sales techniques. Maintains relationships with VIP guests through personal contact by phone and in person with the goal of maximizing gaming revenue goals as set by the management team. Spends a significant amount of time customer facing and participating in special events and social functions. Coordinates as needed with VIP Hospitality team to lead successful delivery of guest trip itineraries, leveraging partnerships throughout the property (with Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service. Establishes, coordinates, and leads both on and off-property VIP events. Issues customer comps and offers as necessary, within authorized program guidelines. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Other duties as assigned   Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently.  Must be able to respond to visual, olfactory and aural cues.   Must be able to operate in mentally and physically stressful situations. Must be able to work a flexible schedule including weekends, evenings and holidays. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Assists the casino administrator in all scheduling and administrative supervision for the casino. Qualifications :  High school diploma or general education degree.. Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Must demonstrate a high level of proficiency in the use of computer programs, specifically Word and Excel. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Assists the Casino Administrator with the scheduling of all dealers and supervisors. Administer, maintain and file Paid Day Off requests for more than 600 employees. Administer Leaves of Absence requests and track progress. Answer telephones and give information to callers or route calls to appropriate official and place outgoing calls. At times operating in a stressful environment. Administer payroll; reconcile sign in sheets with Timeworks reports. Complete and submit discrepancy reports to payroll. Complete Dual Rate spreadsheets in a timely and accurate manner. Maintain and post toke report. Deal diplomatically and firmly with more than 600 employees. Administer all attendance records and advise Shift Managers accordingly when there are any problems. Assist the Casino Administrator on any special administrative assignments, such as in-house training, maintenance of card and dice room, or any project directed by the VP of Casino Operations. Perform other duties as assigned. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to respond calmly and handle many customer demands in a fast pace environment.   Responds to visual and aural cues.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises for the operations of Slot Operations and Casino Beverage, placing special emphasis on guest service while securing casino assets. Monitoring the day to day operations ensuring compliance with federal, state, and gaming laws. Create a positive employee experience through motivation and coaching. Qualifications :  High school diploma required.  One-year casino experience required, preferably in slot operation.  Must possess strong supervisory and leadership skills.  Previous guest contact experience required.  Must possess a thorough understanding of slot floor operations.  Must have strong knowledge of the various internal written and verbal codes/abbreviations.  Must project professionalism and possess excellent verbal and written communication skills.  Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations and Beverage service is required.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Responsible for supporting the VP of Marketing & Casino Operations in all departmental initiatives related hiring, training, and process/procedure development Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. Responsible for monitoring staffing levels, bank/floor assignments daily and weekly schedules to include breaks. Directly responsible for training Slot, Beverage and Valet employees, providing each with the knowledge and appropriate direction to perform his/her responsibilities. Monitors compliance with all established company, departmental and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations. Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.  Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules. Maintains security of all games, money, and employees. Takes advantage of opportunity to build long term relationships with customers. Routinely strives to build and maintain rapport with Guests and handles customer disputes, making every effort to achieve customer satisfaction.  Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate. Monitors the performance of all employees and provides training and coaching as necessary. Make recommendations to the Operations Manager to improve the efficiency of the department and build business. Builds a rapport and coordinates daily functions with support service departments. Acts as role model and always presents oneself as a credit to Harrah's and encourages others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts Performance Reviews Makes or recommends wage increases and promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Ensures departmental compliance with all regulatory, internal controls, policies and procedures. Supervises staff performance as pertains to department procedures, customer service and compliance with Indiana Gaming regulations. Verifies and reviews jackpot transactions. Complies with IRS and internal controls regarding payouts. Administers coaching and provides staff development. Leads staff in proper performance of duties. Assist patrons, investigates complaints and provides resolution. Ensures service equipment is handled safely and with reasonable care. Responsible for keeping current on staff and supervisory trainings to include: quality guest service, responsible gaming, safety and sanitation, and alcohol awareness. All other job duties as assigned  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must have a sense of urgency and keep up with fast paced business practices.  Must be able to work in stressful situations.  Must possess basic math skills.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Must be able to work a varied schedule including holidays, nights and weekends as needed  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises for the operations of Slot Operations, and Beverage placing special emphasis on guest service while securing casino assets. Monitoring the day to day operations ensuring compliance with federal, state, and gaming laws. Create a positive employee experience through motivation and coaching. Qualifications :  High school diploma required.  One-year casino experience required, preferably in slot operation.  Must possess strong supervisory and leadership skills.  Previous guest contact experience required.  Must possess a thorough understanding of slot floor operations.  Must have strong knowledge of the various internal written and verbal codes/abbreviations.  Must project professionalism and possess excellent verbal and written communication skills.  Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations and Beverage service is required.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Essential Job Functions: Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. Responsible for monitoring staffing levels, bank/floor assignments daily and weekly schedules to include breaks. Directly responsible for supervising the day to day operations of Slot, and Beverage employees, providing each with direction to provide best guest experience. Monitors compliance with all established company, departmental and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations. Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.  Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules. Takes advantage of opportunity to build long term relationships with customers. Routinely strives to build and maintain rapport with Guests and handles customer disputes, making every effort to achieve customer satisfaction.  Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate. Monitors the performance of all employees and provides training and coaching as necessary. Make recommendations to Leadership to improve the efficiency of the department and build business. Builds a rapport and coordinates daily functions with support service departments. Acts as role model and always presents oneself as a credit to Harrah's and encourages others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts Performance Reviews Makes or recommends wage increases and promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Ensures departmental compliance with all regulatory, internal controls, policies and procedures. Supervises staff performance as pertains to department procedures, customer service and compliance with Indian Gaming regulations. Verifies and reviews jackpot transactions. Complies with IRS and internal controls regarding payouts. Administers coaching and provides staff development. Leads staff in proper performance of duties. Assist patrons, investigates complaints and provides resolution. Ensures service equipment is handled safely and with reasonable care. Responsible for keeping current on staff and supervisory trainings to include: quality guest service, responsible gaming, safety and sanitation, and alcohol awareness. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. All other job duties as assigned  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must have a sense of urgency and keep up with fast paced business practices.  Must be able to work in stressful situations.  Must possess basic math skills.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Must be able to work a varied schedule including holidays, nights and weekends as needed.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Responsible for supervising the day to day Stewarding operations manages staffing shifts to ensure all assigning tasks are done. Inspects for quality work and maintains kitchen area cleanliness. and leads Directs all aspects of washing and cleaning of food preparation areas.  Qualifications :  At least three years of stewarding or related janitorial experience with one year in multi-outlet operation and one year in supervision preferred. College degree preferred.  A working knowledge of sanitation requirements.  Bilingual in Spanish preferred.   Knowledge of P & L statements and budget. Must be computer literate.   Ability to administer direct supervision of assigned staff, and be flexible, patient, understanding, fair and firm. Must be able to work independently.  Must be able to work in a fast-paced environment.  Must be able to perform physical job duties of line employees if necessary. Essential Job Functions: Responsible for planning and preparation of annual budget and capital expense requests. Prepare weekly work schedules for all stewarding personnel. Establishes and conducts training programs for stewarding personnel.  Encourages cross training.  Maintain records required for the efficient operation of the department.  Maintain approved labor costs.  Counsels, guides and instructs personnel in the proper performance of their duties.  Must be willing to work long hours.  Must be able to work closely with all levels of management.  Must have understanding of pest elimination.  Trains, develops, and directs stewarding staff using approved management practices. Interviews and selects employees. Conducts Performance Reviews, makes recommendations for wage increases and promotions. Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to maneuver and work inside kitchen area, sometimes in heat in excess of 100 degrees or cold in excess of 0 degrees.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond calmly and make rational decisions when handling employee conflicts or in stressful situations. Must be able to lift up to 75 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to respond to visual and aural cues.  Ability to read, writes, speak and understand English fluently.  Must be able to operate all kitchen equipment and machinery.  Must be able to operate a computer.  Must be able to complete all appropriate paperwork for the Stewards Department. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary: The Caesars Rewards/Bus Supervisor is responsible for all aspects of the daily operations of the Caesars Rewards Center, as well as overseeing the greeting of guests at the Bus Center. The Supervisor will ensure that the Caesars Rewards team is knowledgeable and promotes the rewards program and its benefits enthusiastically to increase acquisition and inspire guest loyalty.  The Supervisor will ensure that guests receive superior guest service that creates fun and excitement.  The Supervisor will lead with integrity and maintain a caring culture for employees promoting teamwork and respect, success and motivation.    Qualifications: Bachelor’s Degree in Marketing, Business Management, or related field preferred Leadership experience is preferred  Fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Access)  Must be able to use multiple computer programs at the same time Rational decision-making abilities, including the ability to resolve guest/employee issues Strong organizational skills are required  Ability to coordinate multiple tasks at once and work without supervision  Ability to compile, compute and analyze pertinent data needed for reports.     Must be able to get along with co-workers and work as a team Must maintain a well-groomed and professional appearance Essential Job Functions: Must maintain a high level of knowledge regarding the Caesars Rewards program and its benefits and be able to effectively promote and train all aspects of the program Must have thorough knowledge of the Caesars Rewards Visa program and successfully motivate the team to meet minimum established monthly goals for Caesars Rewards Visa acquisition Responsible for ensuring that the team is able to answer guest questions and provide accurate information regarding the loyalty program, property promotions & events, and direct marketing offers Ensure that Representatives are “Suggesting” property amenities and outlets during every guest interaction as well as using service standards throughout the shift to create fun and excitement while delivering quality guest service Must be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome Communicate all new company, property, and management initiatives to the team in a positive manner with clear expectations and the enthusiasm to be successful as a team Must be able to create a caring culture that helps employees succeed and achieve their goals Responsible for issuing performance evaluations as well as coaching for success Responsible for meeting Department customer service goals, and EOS/SFS goals Will work in conjunction with the Marketing Operations Manager as a team to improve processes, the employee and guest culture, employee recognition, training and the successful execution of all new promotions and program benefits Will assist in the interviewing, hiring and training of employees Will perform administrative tasks such as combines and suspends, daily audit, manual account adjustments, research accounts, respond to customer service complaints and work closely with other departments, Corporate Loyalty and Caesars Rewards Centers enterprise-wide to resolve guest issues Maintain data integrity and confidentiality when working with guest accounts Will maintain a high level of knowledge regarding all Caesars Rewards rules & regulations, brand standards and audit standards, as well as property income control standards Will ensure that the Bus Center is adequately staffed and employees are ready to welcome and greet Bus patrons and distribute incentives Promote employee safety  Physical, Mental & Environmental Demands: Able to lift and/or carry objects weighing up to 30 pounds Must be able to work independently. Must be able to continuously maneuver around casino, effectively work at a desk, and respond to written and aural cures.   Must have the manual dexterity to operate the computer and necessary office equipment.  Must be able to read write and speak English.  Must be able to respond calmly to demands of internal customers and work in pressure situations.  Must be able to work independently.  Must be self-motivated and able to handle more than one function at a time by being well organized.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : The Table Games Dual Rate Supervisor will serve as a supervisor and dealer, when needed. As a supervisor they will oversee the operations of selected table games in an assigned pit. In both roles they will ensure world-class hospitality, building loyalty, and creating legendary experiences for both guests and employees. Both roles are fast-paced and require operational savvy, unwavering enthusiasm and resilience, and a passion for excellence. Qualifications :  Must possess strong coaching and leadership skills. Demonstrated ability to communicate effectively, both verbal and written. Demonstrated ability to deal effectively with employees at all levels. Strong organizational and analytical skills. Computer literacy. Ability to handle complex and emotional issues. Act as a role model to other employees and always leads by example. Adhere to all regulatory, company and department policies and procedures. Must project professionalism and possess excellent verbal and written communication skills. Professional appearance. Team player. Essential Job Functions: Supervisor Duties Leads and supports table games dealers in order to create legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to immediate Supervisor Settles minor disputes in a professional and timely manner Handles guest concerns quickly and efficiently Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and check transactions Verifies issuance of credit after all necessary signatures are confirmed Verbally informs Asst. Shift Manager of disputes on game Knows and abides by Ohio CCC regulations, internal controls and company policies and procedures Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies Dealer Duties Delivers great customer service by dealing all games offered by Horseshoe Cincinnati in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, state and federal gaming regulations and company policy. Able to maintain applicable departmental dealer efficiency metrics. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Always presents oneself as a credit to the company and encourages others to do the same Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation’s listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Advises Floor Supervisor of any disputes or arguments that may arise during the game. Support and maintain Horseshoe courtesy guidelines at all times. Promote outstanding guest relations. Perform other duties as assigned. Assists in training guests not familiar with various table games products. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics. Presents oneself in a polished, professional and service-minded way and encourages others to do the same Physical, Mental & Environmental Demands:           Must be able to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must be able to respond calmly and handle many customer demands in a fast pace environment.   Responds to visual and aural cues.  Must be able to memorize game rules and procedures.  Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.  Must possess good manual dexterity for quick and accurate handling of chips, cards and money.  Must have excellent vision (including peripheral) to protect the games.  Must be able to read, verify and sign appropriate documents relating to the game in a small area.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary: Responsible for the Management of Food & Beverage operation and ensures the department’s goals are achieved and maintained. Qualifications:  College degree or equivalent experience is required. High - school diploma. Must have ten years in the field of food and beverage, including three years managerial experience in a multi-unit operation experience is required. Must have a professional appearance and be a team player.  Essential Job Functions: Assists in planning and developing menus and respective pricing structure. Institutes cost control procedures and standards of performance. Analyzes and evaluates food and beverage management, profit and loss statement information to determine alternate courses of action. Responsible for drafting timely capital requests Evaluates purchasing, market conditions, and availability of raw material to properly determine program and action required. Manage the Pool Operations department Ensures highest degree of customer satisfaction out of each food and beverage outlet. Adheres to regulatory, departmental, and company policies in an ethical manner. Outstanding example of and a credit to Harrah’s Entertainment, Inc. Responsible for interviewing, training, and selecting employees Spends a majority of time developing management team members Conducts timely Performance Reviews Makes or recommends wage increases Makes or recommends promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Oversees to ensure operating areas are completing timely work such as employee reviews, Spotlights, variances, and other time sensitive work Supervises and monitors work Attends numerous management meetings while actively participating Monitors legal compliance with federal, state, and gaming laws Responsible for oversight and successfully operating Front of House Food and Beverage operations measured through Total Service and EOS / SFS scores Must be able to work any assigned shift or day Must be able to able to work successfully with a variety of diverse team members throughout the property Responsible for ensuring Marketing is actively supporting Food and Beverage operations through promotions, advertising, or other related means.  Physical, Mental & Environmental Demands:            Physically mobile with reasonable accommodations. Must be able to lift and carry upwards to 45 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo- copiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations. Respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes