108 jobs found

At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Service Advisor and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.

Dispatch Position Location: Mather, CA Our dispatchers are responsible for getting our technicians to where they need to go. We are always looking for good dispatchers. The skills that we look for are: Good communication skills A good attitude Polite on the phone Ability to multi task Work in a call center with multiple conversations in the background Each call center representative (CSR) sits at their own desk and uses software for our industry for scheduling appointments with our clients. Previous experience is not necessary but it appreciated. We do train in house for this position as well as all others. If you know of a friend or relative looking for a career please forward this to them and have them apply.

Call Center Representative If you have what it takes to join the best of the best, we are looking for you and your talents! Only those with the highest integrity, morals, customer service and outstanding attitude, need to apply. Role and Responsibilities: Remember, we are looking for the best of the best. Here are more information about the position: Hiring for the Mather office Must have Outstanding Attitude Computer skills including Microsoft Office Must have high attention to detail, ability to prioritize and organize tasks, maintain a professional and courteous demeanor at all times, and ability to communicate both in writing and verbally fluently in English. Must be dependable and on time with reliable transportation Independent problem solving Handling elevated calls with professionalism, courtesy and patience Mechanically inclined would be helpful There are other additional tasks that the Dispatcher will be required to perform as well Preferred skills: Previous call center experience Knowledge of HVAC/Plumbing industry Knowledge of Successware a plus! Bilingual not required, but would be a plus! Required: Type minimum 45 wpm Must be able to pass drug test, pre-employment physical, background check We are an equal opportunity employer We are growing & are looking for the “Best of the Best”! If you think you have what it takes to join our team-  Apply Today ! Click on “Careers with Bell Bros” Complete the online application along with the questionnaire Employment Type:  Full-Time Compensation:  $10 to $15 hourly (plus commission)

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting  https://vspglobal.com/cms/careers/ General Summary As a key member of the Internal Audit team, the Senior Internal Auditor will perform internal audit and consulting work and report on the results with minimal supervision. Responsible for assisting to develop and complete integrated internal audits, participate in implementing/maintaining SOX/NAIC documentation and testing. Contribute to a developing and growing Internal Audit Department. Essential Functions Prepare all work papers and execute a comprehensive audit approach (policies, procedures, processes, controls and measures) to address financial, compliance, IT and operational risks in accordance with professional standards   Evaluate risks and assist with development of audit plans and audit programs.  Determine the appropriate scope and procedures for each assignment and obtain management approval   Perform and ensure all phases of audits including planning, fieldwork, analysis reporting results and subsequent follow-up procedures are completed and communicated. Participate in special audit projects as assigned   Analyze and evaluate the audit findings arising from the examination and verification of records.   Communicate audit results and prepare written documentation/reports as it relates to SOX and Internal Audit and disclose all significant deficiencies to management    Initiate follow-up of responses for all assigned audit projects. Evaluate adequacy of corrective action indicated in the formal reply to the audit report   Test and assist in monitoring the Company’s SOX/NAIC Internal Control activities and compliance   Document internal control systems to be used for internal and external audits including narratives, flow charts, and checklists   Participate in system implementation project to ensure effective design and implementation of internal controls as well as the overall effectiveness of project management   Assist in conducting reviews of IT systems to assess the adequacy of internal controls and compliance with Company and departmental goals, objectives and standards   Coordinate with and assist external auditors during their fieldwork   Keep management apprised of audit progress and issues and effectively delivering audit results   Job Specifications Typically has the following skills or abilities:   Bachelor's degree in finance, accounting and/or equivalent experience   Five years of auditing experience, including anti-money laundering   Demonstrated experience with entity-wide SOX/NAIC implementation and testing   Demonstrated experience in auditing an SAP environment   Strong knowledge of data analysis/audit software (e.g. ACL/IDEA)   Demonstrated knowledge of GAAP, GAAS, IIA and ISACA standards   Have one of the following certifications: CPA, CIA and/or CISA   A proven track-record of effectively leading projects   Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization Ability to multitask and work on various audits and projects in different phases   Ability to work effectively and prioritize tasks in a deadline-driven environment   Be highly analytical and inquisitive, dig deep to obtain a solid understanding of business processes and internal controls   Excellent written and verbal communication skills    Be able to work independently and in teams   Ability to travel approximately 25% of the time   Clean credit history as reported by credit report Working Conditions / Physical Demands The working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.       The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.    We maintain a drug-free workplace and perform pre-employment substance abuse testing. Nearest Major Market:  Sacramento  Job Segment:  Audit, Ophthalmic, Accounting, Consulting, ERP, Finance, Healthcare, Technology Apply now   Find Similar Jobs: VSP Vision Care Jobs,   Testing Jobs In Sacramento,   Technology Jobs In Sacramento,   Project Manager Jobs In Sacramento,   Finance & Accounting Jobs

Location:   Rancho Cordova, CA, US, 95670 VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting  https://vspglobal.com/cms/careers/ General Summary With general supervision, ensure accurate, timely and efficient customer support.  Respond to customer inquiries in a manner that supports the achievement of VSP Global’s goals. Essential Functions Responds to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/e-email   Contingent on the VSP Global Line of Business (LOB), requires in-depth knowledge in the following areas: Prescriptions, Plans, Products, Services, and Procedures Online purchasing & e-Commerce knowledge Internet knowledge Payment processing/payment collections Eligibility verification Order Status, Shipping Status, and Stock Availability Accurate completion of necessary documentation, letters, and forms processing Quality Assurance testing for company software   Research and resolve issues/complaints and determine appropriate resolution(s)   Solves problems and assists with issues that may not fit the “cookie-cutter” solution   Effectively educates and influences customers and prospective customers on the value and benefit that VSP offers through its products, services, and solutions   Identify customer trends and communicate to appropriate business partners, leaders and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization wide impacts   Effectively maintains specific line of business Customer Service standards and support level standards   Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to accurately and consistently respond to customers inquiries   Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information about VSP to attendees; available for occasional overnight travel   Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders   Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders   Job Specifications Typically has the following skills or abilities:   High School Diploma or GED required   One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail or eyewear industries   Available to work any shift, including weekends, holidays, and/or overnight   Demonstrated internet knowledge and understanding of basic internet browser settings   Demonstrated ability to work with multiple software programs, simultaneously   Working knowledge of MS Office package   Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquires   Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made   Excellent interpersonal and rapport building skills   Ability to ask appropriate and relevant questions to identify customer needs   Proven problem solving, negotiations, and decision-making skills   Ability to use appropriate discretion and judgment in applying customer/call handling guidelines   Ability to listen, process transactions and interact with customers simultaneously in a fast paced environment   If this position acts as a third party administrator (TPA) for processing payments, then candidates will be subject to a credit check Preferred Skills FRENCH BILINGUAL   Strong verbal and written communication skills   Customer Service experience and ability to multi-task   Proficient with Microsoft Excel and Word   Working Conditions / Physical Demands The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.   The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.    We maintain a drug-free workplace and perform pre-employment substance abuse testing. Nearest Major Market:  Sacramento  Job Segment:  Telecom, Telecommunications, Ophthalmic, Retail Sales, Technology, Healthcare, Customer Service, Retail Apply now   Find Similar Jobs: Testing Jobs In Sacramento,   Technology Jobs In Sacramento,   Marchon Jobs,   Customer Care Jobs,   Call Center Jobs In Sacramento

This position is open only to those candidates who live in Placer County and the surrounding Sacramento, California area.   This position will be onsite for a minimum of 8 weeks during training and on-boarding About the role We’re looking for a Customer Support Fraud Specialist to field inbound calls from internal and external customers. In this role, you’ll manage order reviews, customer issues and de-escalate customers. This position requires placing outbound calls to customers for verification of billing information. You will become an expert on brand policies and procedures in order to provide accurate information to both internal and external customers. What you'll do Ability to research and resolve (clear, cancel, customer/bank follow-up) orders utilizing fraud tools. Make outbound and receive inbound customer phone calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Resolve orders that are held for fraud checks utilizing the fraud tools while maintaining department goal set for chargebacks. Be comfortable working in a PC environment using an order entry system for order review, fraud review and order entry, and an email system for email management. Consistently and successfully deescalate customer issues while remaining empathetic in tone and demeanor; Act as a customer advocate by researching and resolving complex customer concerns in an accurate and timely fashion. Ability to effectively communicate with banks and credit card companies and consistently maintain a high level of accuracy in noting customers’ orders and correspondence via email. This position will also help the customer service team take phone calls during periods of high call volume. Who you are High school diploma or GED 1-3 years of experience in Customer Service and Contact Center Operations; 1 year of experience with credit card service and banks Capability of working in a fast paced environment, multi-tasking, and showing a genuine interest in satisfying the customer, while meeting our service performance standards. Excellent analytical, oral and written communication skills with Professional telephone voice and phone etiquette. Intermediate Order Management System understanding and skills. Provide outstanding customer service by demonstrated abilities in managing escalated customer issues with limited assistance. PC skills: Microsoft Office—Word, Excel, Outlook, internet or other software/database skills.

This position open only to those candidates who live in Placer County and the surrounding Sacramento, California area.   This position will be onsite for a minimum of 8 weeks during training and on-boarding About the role We’re looking for an Email/Chat specialist to assist customers from all of our Gap brands. The ideal candidate has an upbeat, positive attitude with a desire to please customers. In this role, you are required to identify customers’ needs and resolve questions that may arise. Customer complaints may require research and investigation to reach resolution through the email and live chat channels. You’ll be expected to provide exceptional customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved in both written and verbal format. What you'll do Support customers by responding to inbound email and chat (phone support as needed). Consistently ensure world class customer service that fully supports Gap Inc. brand promises in written and verbal format. Achieve all effectiveness and efficiency metrics, including Email Handle Time (EHT), Chat Handle Time (CHT), Chat Wrap Up, Phone Handle Time (PHT), Quality and Voice of the Customer (VOC), Schedule Compliance, and Unavailable time. Develop/present customer service solutions and/or suggest additional items, cross sell, up sell to increase customer satisfaction and enhance customer relationships. Goal-driven; consistently and effectively manage time to achieve optimal efficiency while utilizing resources and business partners to research and resolve customer issues. Provide customers with first contact resolution and create a low-effort customer experience. This position will also help the customer service team take phone calls during periods of high call volume. Who you are High school Diploma or GED 2 years of customer service (preferably in a contact center environment); 1 year experience with email and/or chat Strong computer, customer service, analytical, and troubleshooting skills (including Microsoft Office suite, Zoom, internet browsers and Salesforce) Excellent verbal and written communication skills with the ability to deliver customer service in writing Ability to listen attentively and to use information provided by customers to tailor responses and actions to meet the customers' specific needs Keyboard typing skills of 40+ words per minute

Come join the Gap Inc. Sales Team in Rocklin! Do you like fashion, shopping and enjoy consulting over the phone? Now’s your opportunity to join our Sales Team at Gap Inc’s Rocklin contact center! Come to our OPEN SCREENING on Wednesday, June 19th from 10:00am - 1:00pm. We are an inbound sales team for Gap, Banana Republic, Athleta and Hill City for the U.S. market. You’ll be part of a fun team environment with contests, awards and incentives. Competitive hourly base pay with monthly bonus potential. Full and part time positions, remote agent possible. Expectations include: asking customers questions to determine their buying needs, leveraging this information to make offers of additional items while also presenting the (why to buy) reason to buy, and meeting standard call center metrics. For more information and to apply, please go to: https://corporate.gapinc.com .

SBM Site Services is hiring an   Accounts Receivable Technician   at our corporate headquarters in Sacramento, CA.  The Accounts Receivable Technician is responsible for preparing and distributing customer billing, following up with customers to ensure timely payments and preparing multi-jurisdiction Sales-Tax returns.  Responsibilities Review customer contracts and extract critical information related to billing Research and understand sales and use tax laws in multiple states and apply that knowledge to customer billing Process all billing transactions accurately and efficiently to meet expected deadlines Interact with customers and employees to research and resolve disputes Issue billing adjustments Contact customers in a professional manner via telephone and/or email to resolve past due accounts Determine what accounts needs to be escalated to managers for resolution Maintain a log of all contact and planned resolution for delinquent accounts and provide a weekly detailed report to Management Reconcile customer invoices and payments as needed Assists with related special projects as required Prepare accurate monthly sales/use tax returns ensuring compliance JOB REQUIREMENTS Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training Proficient knowledge of MS Office, Adobe; experience with JD Edwards Oracle and Vertex Tax System applications a plus Knowledge and understanding of multi-jurisdictional sales/use tax is required Available Shift:  Full Time Compensation:  Depends on experience 

SUMMARY OF POSITION: The Expeditor checks windows to ensure customer requirements are met and preps window for warehouse and shipment delivery by performing the final steps of wrapping the window. KEY DUTIES & RESPONSIBILITIES: Match and marry frame and vent to form a finished window assembly Perform visual quality inspections to ensure proper functionality of the finished window assembly Apply appropriate company and regulatory labels to the frame Hand clean and prepare window for shipment Load finished window assembly to delivery cart using proper loading procedures and care handling to assure product is protected from damage Move empty cart into staging area Wrap rope around cart handle and set brake Pull window out of rack and place on expeditor rack Remove stickers and labels as needed Install screen and put labels and stickers on glass Install balances as needed Place cardboard on corners and wrap with plastic wrap, placing finished product on cart When cart is full, wrap rope around the windows and move to warehouse staging area Constantly monitors personal and surrounding work area to ensure that areas are clean and free of hazards. Maintains all equipment and tools in peak operating condition, calls for maintenance as needed, and constantly inspects machinery for damage Creates and executes MPS plans, meets MPS commitments and works within the guidelines of MPS; reflects Milgard’s business values and the Milgard philosophy in all business interactions Incorporates Milgard’s vision and values into day-to-day activities and behaviors; guides and motivates others to remain committed to the Milgard philosophy. Adheres to all facets of safety policies and procedures. The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. EXPERIENCE REQUIRED: One or more years of work experience and demonstrated job stability EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING: High school diploma or GED ESSENTIAL ABILITIES: Ability to read, write, and apply basic math skills Ability to work under pressure and meet deadlines PHYSICAL REQUIREMENTS: Prolonged standing and repetitive motions, bending, stooping, pushing, and pulling Required to repetitively lift up to 75 lbs Hand dexterity and strength Overtime is required, including some weekends WORK ENVIRONMENT: Fast paced production environment in manufacturing facility Elevated noise levels requiring the use of safety protective devises Seasonable cold/hot depending on season Work surfaces are concrete. Personnel will stand while performing their respective job functions, for up to 12 hours a day. Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at-will employer.

Shift- 5am-3pm with Overtime expected Clearly the best Production Worker Position! Milgard employees are clearly the best! Join our team and be part of a company that has been recognized for quality and innovation and was recognized as one of the 50 most engaged workplaces. Our Story Founded in 1958 Milgard Windows & Doors, a division of Masco Corporation, offers a full line of wood, aluminum, vinyl and fiberglass windows as well as patio doors for builders, dealers and homeowners. With 7 manufacturing plants and 5 customer care centers across the Western US and Canada, Milgard has been established as a leading supplier of exceptional products for both new construction and the remodeled market place and is backed by a Full Lifetime Warranty, including parts and labor. Growth Opportunities! Milgard’s history and growth is due to the strength of our employees. For this reason we are committed to the principles within the Milgard Philosophy; focus on the customer, cultivate high performance team, respect for the individual, continuously improve, and drive for results. We value each employee and seek people with unique strengths. If you enjoy working in a quick-moving, deadline-driven environment, and are seeking long term employment with opportunity for growth, this position is for YOU! At Milgard we invest the time to get to know your career objectives and will place you on the right path. No experience, no problem! We hire for attitude and train for the skills needed. How would you make an impact as a Production Worker? Enjoy working in a fast paced environment Working safely with power hand tools and regularly lifting up to 75lbs Efficiently build windows to standard work processes Rotate through different duties of assembling, cutting, and loading windows. Work in a team environment What do you get in return? We have a robust total rewards offering including items such as: Performance Bonus Icentive – your efforts are rewarded! PTO – your time is your own – enjoy it! Medical/Dental/Vision – Milgard picks up the majority cost of these important benefits! 401k with a match – 100% of the first 4% Tuition assistance – continue your education; we’ll help! Career growth opportunities – take on more responsibility and grow! Tell us about yourself by applying through our career portal at  and follow us on :   https://masco.wd1.myworkdayjobs.com/Milgard    our Facebook Career Page to see just how great it is to be part of the Milgard Team! Masco Corporation   is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law. Masco Corporation  is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster:  English & Spanish E-verify Right to Work Poster:  English ,  Spanish No visa sponsorship is available for this position, unless specified within the job description.

SUMMARY OF POSITION: The Inside Sales Representative for Dealer Sales provides customer order support and product/business information for all dealer sales customers. This position acts as a business representative for the window distribution channel. KEY DUTIES & RESPONSIBILITIES: Provide quality customer order support for Milgard customer base. Process and review dealer orders and requests and system generated acknowledgements and orders. Communicate professionally with Milgard customers and internal customers regarding product and business issues. Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery. The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. LEVEL OF SUPERVISION: None EXPERIENCE REQUIRED: Minimum of one (1) to two (2) years experience in customer service utilizing a customer relationship management (CRM) system, preferably in a manufacturing environment. Previous window sales and/or customer service preferred EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING: High School diploma required, some college preferred ESSENTIAL ABILITIES: Read, write and understand the English language Work independently, at times under pressure Sense of urgency; meeting of deadlines Excellent customer service skills Computer literacy and ability to learn new computer software programs Excellent written and oral communication skills; strong organizational skills and attention to detail PHYSICAL REQUIREMENTS: Prolonged sitting and terminal use and minimal lifting of office equipment and supplies Overtime may be required. WORK ENVIRONMENT: Work performed indoors in a climate controlled environment Multiple phone lines & computer monitors Milgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at-will employer.

Have you considered teaching as your next career? If you are an industry professional in the fields of science, technology, engineering or math (STEM), you can inspire the next generation of innovators. Transition to teaching middle or high school in the next 1-3 years. Students need role models like you with expertise and leadership in their field. The EnCorps STEM Teaching Fellowship is a rigorous on-ramp to a teaching career — offering you the field experience, knowledge and connections to ensure you thrive. The Teaching Fellowship provides a guided pathway into teaching for STEM industry professionals that can be started while you are still working . EnCorps is looking for passionate STEM industry professionals who want to make a difference in urban education and have at least 3 years of full time work or research experience in a science, technology, engineering or math related industry. (Please see our full eligibility criteria: http://encorps.org/join/eligibility/ .) Apply online at http://encorps.org/apply by our WINTER DEADLINE: November 15, 2019 As an EnCorps Teaching Fellow: Train to teach this winter by volunteering 2-5 hours per week in a local classroom as a guest teacher Receive mentorship and coaching from EnCorps staff and an experienced host teacher Complete teaching exams with support from EnCorps In the spring, enter a teaching credential program, either in person or online Engage in a robust slate of professional development and collaborate with a cohort of peers Begin your teaching career in a school district or charter network by fall 2020 (or beyond if you wish for a longer transition timeline) “I saw a spark in those kids, I want to see more of that. If I can be a little inspiration to them that would be worth it.” - EnCorps Fellow Erika Parker Find out more Visit our website at http://encorps.org/ or check out our next EnCorps Live Q & A Session online at http://encorps.org/join/calendar-of-events/ Get in touch with Sue Pitts, Recruitment Coordinator, at susan.pitts@encorps.org or 510-560-6605

SUMMARY Responsible for safely and effectively parking and retrieving the vehicles of casino patrons.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Parks and retrieves the vehicles of guests.   Interacts with guests in a friendly manner.   Runs up to 100 yards to retrieve guest vehicles.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.   Age Requirements Must be at least 18 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License and valid California Driver's License in good standing.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and outside weather conditions. The employee is frequently exposed to vibration. The employee is occasionally exposed to high, precarious places; risk of electrical shock and secondhand tobacco smoke. The noise level in the work environment is usually moderate.

SUMMARY Maintain all Slot Department equipment at peak operational readiness and to provide superior service to both internal and external customers.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Handle machine related customer issues in a prompt, courteous, and professional manner.   Install, move, test, repair, and maintain slots and electronic / electro-mechanical components, sub-systems, and systems.   Review, interpret, and verify slot paytables, settings, and jackpots of established amounts.   Troubleshoot and repair slots and other equipment / systems in order to minimize down time and maximize profitability of the gaming operation.   Independently and / or cooperatively perform advanced tasks including but not limited to RAM clears, setup / configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting.   Interpret accounting / communications system information as related to proper machine functionality.   Assist in the ongoing training and development of other employees.   Maintain security of keys and company assets.   Perform assigned tasks in compliance with applicable federal, state and local regulations.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.     EDUCATION AND/OR EXPERIENCE High School Diploma or G.E.D required. Minimum of 1 year experience or equivalent combination of education and in-house training. Proficiency in the use of hand tools, power tools and electrical / electronic test equipment. Familiarity with Microsoft operating systems / office applications. Must possess superior guest service, communication and teamwork skills.   Age Requirements Must be at least 21 years of age.   MATHMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret simple graphs. Ability to apply concepts of basic algebra and geometry.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to secondhand tobacco smoke. The employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.

Summary This position requires an individual to be detail orientated, familiar with current sanitation procedures, excellent communication skills, anticipating guest’s needs and working closely with co-workers.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Have complete understanding of menu item.   Follow sequence of service standards.   Perform all side work duties as assigned.   Able to converse with guests and address needs as required.   Work with bartender on stocking and cleaning areas of bar as required.   Maintain and inventory equipment on monthly basis to insure adequate counts for service.   Supervisory Responsibilities This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education Six months restaurant experience (bussing, serving, and/or bartending).   Age Requirements Must be at least 21 years of age.   Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.   Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving a few concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Tips Alcohol Awareness.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Summary Responsible for welcoming casino resort guests in a warm, professional and friendly manner. Handle all phases of processing hotel reservations. Act in a sales capacity by always promoting and upselling the property. Ensure flawless, fast, accurate service is provided during each employee-guest encounter and at service point. Effectively resolve guest complaints and de-escalate conflicts to the benefit of the guest, department and company. Role model to fellow colleagues and other department employees and management. Assist and support department and division employees and management to deliver an exceptional overall guest experience.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Create and ensure a fun-filled, sophisticated and exciting environment where the flawless delivery and execution of service excellence is paramount.   Participate as a team player.   Act as a role model using consistent, approachable demeanor and script when answering phones.   Remain exceptionally calm and focused under pressure, setting an example for the department.   Learn the habits and preferences of repeat and VIP guests, and use knowledge to enhance guest experience beyond expectations.   Maintain a safe, secure and comfortable environment for our guests and employees.   Ensure all guest contact is courteous, informative, individualized and thorough. Make certain the delivery of exceptional upscale guest service to VIP guests, clearly setting them above the rest, while providing superior guest service to all guests both external and internal.   Book a variety of reservations, including packages, group business, and casino comps.   Ensure that all reservations are guaranteed with a credit card or cash deposit. Help streamline departmental operations by regularly providing feedback on policies and procedures, work processes and program effectiveness and value.   Ensure that all duplicate reservations are voided.   Administer superior guest service to all guests by anticipating guest needs.   Responsible for the processing of hotel reservations and pre-assigning rooms and suites if necessary.   Maintain a professional, clean and organized work environment.   Reports any incidents to supervisor, security or manager.   Maintains confidentiality at all times.   Takes corrective action to prevent and discourage any immoral or unlawful situations, violations of company or department rules.   Reviews status and progress with supervisor.   Achieve occupancy and revenue goals.   Complete all reports accurately and on time.   Display excellent phone, computer and SMS Hotel system knowledge, and use same to enhance guest experience and employee satisfaction.   Maintain and constantly acquire thorough knowledge of the property, community, "to & from" directions and special events in order to accurately provide guests with information they may need or like to obtain.   Make self available and provide assistance and support to overall company operations in case of a critical situation or emergency.   Present the company to others in a positive way: project respect, integrity, commitment, humility and encourage others to do the same.   Perform other tasks as assigned by management.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Education and/or Experience Three to six months related experience and/or training; one year certificate from college or technical school; or equivalent combination of experience and education.   Age Requirements Must be at least 18 years of age.   Language Skills                                             Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   The noise level in the work environment is usually moderate.

SUMMARY Controls Poker table by performing the duties outlined below.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following Other duties may be assigned.   Shuffles and deals cards as required for the play of carious forms of Poker.   Applies knowledge of dealing procedures including house and collection rules so as to preserve the security and integrity of games.   Deals cards at an acceptable pace.   Notifies the supervisor of any open seats at the table.   Assists in the seating of players.   Assists in preparation of waiting lists for each game.   Controls the actions of players during games.   exchanges paper currency for gaming chips.   Pushes winning spots.   Notifies supervisor of any irregularities noticed.   Answers questions or inquiries from patrons.   Performs other duties as assigned by an immediate supervisor or manager.   SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION and/or EXPERIENCE Must have a minimum of one year experience dealing cards.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.   REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.   CERTIFICATES, LICENSES, REGISTRATIONS  Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.   WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke, fumes or airborne particles.  The noise level in the work environment is usually loud.

Summary                                                       Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, golf operations and special events preparation.   Essential Duties and Responsibilities include the following. Other duties may be assigned.   Assists guests by selling merchandise and providing information in a professional manner.   Performs opening, mid and closing procedures for the shop or store.   Makes reservations (tee-times, classes, etc.) and assists customers on the phone.   Responsible for accountability of all sales and money transactions made.   Collects applicable fees from patrons as they arrive.   Full involvement in the entire golf operation which will include maintaining the practice facility, starting, player assistant, and golf service representative, when needed.   Assists player assistants with pace of play from the golf shop and sends messages to golfers as needed.   Assists with rotating stock and keeping displays clean and orderly.   Assists with general cleaning of the shop or store.   Assists with creating appealing displays.   Assists with periodic physical inventories.   Responsible for promoting golf programs at the golf shop counter including rewards and/or cards.   Attends staff meetings.   Incorporates safe work practices in job performance.   Ability to create extraordinary guest experience by delivering superior service.   Maintains flexibility to take on new and different tasks as directed by the Department Manager such as but not limited to GHIN administration, rental program, Visage GPS administration, etc.   May be asked to take on additional tasks with tournament operations or special events, as needed.   Supervisory Responsibilities                                                 This job has no supervisory responsibilities.   Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   Experience and/or Education                                              Must have experience working with computer software/systems such as Microsoft Office or POS systems. One year certificate from college or technical school; or three months related experience and/or training; or equivalent combination of education and experience.               Age Requirements Must be at least 18 years of age.   Language Skills                                             Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.   Mathematical Skills                                                   Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   Reasoning Ability                                                      Ability to apply common sense understanding to carry out simple one- or two-step instructions.   Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid California Drivers License   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   The noise level in the work environment is usually moderate.,

SUMMARY Receive and transmit radio calls to security personnel.  Monitoring all outside cameras, and receiving incoming security calls.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.   Dispatch security officers.   Multi-tasking.   Dispatch supervisors.   Monitor all outside cameras.   Surveillance on security related events.   Monitoring fire alarms.   Contact EMS and Sheriff's department.   SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EXPERIENCE and/or EDUCATION One to three months related experience and/or training with CCCTV (closed circuit camera television monitoring); High school diploma or general education degree (GED); or equivalent combination of experience and education.   Age Requirements Must be at least 21 years of age.   LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.   MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.   REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.   CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Tribal Gaming License.   PHYSICAL DEMANDS The physical demands describes here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.    WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.   While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  The employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.