434 jobs found

Job Summary : Provides supervision in the daily tasks of Valet.  Supervise day-to-day operations of Valet to achieve customer satisfaction and quality service while assuring compliance with policies and Standard operating Procedures. Creates a positive work environment for employees through motivation and coaching. Qualifications : College degree preferred (Hotel or Business Management preferred). High School diploma and/or equivalency required. Superior customer service skills and experience in dealing with the public required. Proficiency in Microsoft Office, Word, Outlook, Excel, and LMS/CMS system knowledge is preferred. Excellent oral and written communication skills. Ability to communicate in English clearly and effectively both orally and in writing. Ability to logically and independently plan, organize and complete the work and take initiative. Possess well-developed interpersonal skills. Ability to set and achieve high standards of performance. Receive instructions and hear inquiries from guests, clients, or staff; ability to remain alert throughout the duration of shift and remain calm during emergency situations. Must be able to get along well with co-workers and work as a team.  Must be able to work any day of the week and any shift.  Must present a well-groomed appearance. Essential Job Functions: Greets and welcomes customers with a smile and takes pride in being a Harrah’s team member and serves as a Hotel Management representative, and customer service role model for employees. Directs the day-to-day operation of the shift to ensure each guest experiences a level of service and comfort meeting Harrah’s standard. Prepares reports on a daily basis to detail Valet activities. Schedule staff in accordance to business demands. Recommends changes for assigned personnel, including hiring, promotion, demotion and release of personnel.  Provides coaching and written documentation of positive and corrective work -related activities. Prepares and coordinates performance reviews of assigned personnel, including onboarding, 90-day, six month, and annual reviews. Establishes and administers policies and procedures pertaining to the Hotel Department and assures adherence to them. Properly inform all employees of changes in programs and events by means of daily BUZZ sessions, memos and or e-mail. Handles guests’ complaints, taking corrective action as necessary including incident reports. Provides direction and training to all employees to maintain a positive and fun working environment. Understands, values, and supports the Harrah’s mission statement. Builds relationships with guests during their visit. Must have knowledge of all services available on property to accurately and clearly communicate information to guests and employees. Performs other managerial duties as deemed appropriate. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands: Must be able to move in and around the Casino areas and Valet areas through the entire shift.  Must be able to stand for long periods. Must be able to respond calmly in a crisis and demanding situations handling many customer needs in a fast paced environment.  Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk.  Must be able to lift and carry up to 50 pounds. Must be able to respond to visual and aural cues. Must be able to operate the following equipment: computer, 10 key adding machine, Saflok key machine, telephone, credit card machine, printer, facsimile and photocopier. Must be able to tolerate areas containing second hand smoke. Must be able to work and quickly maneuver inside and outside, sometimes in temperatures in excess of 115 degrees and as cold as 10 degrees.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provides technical support to the Surveillance Department.  Maintains, repairs and installs all surveillance equipment used by the department. Qualifications :  Minimum of two years of experience with the installation and maintenance of Closed-Circuit Television systems or similar electronic equipment installation, including but not limited to pan and tilt motorized mechanisms, video cameras, video cassette recorders, and matrix switching units.  Must possess physical ability to climb, crawl, and maneuver oneself in tightly cramped areas without a fear of heights or enclosed spaces.  Must be able to handle weights in excess of 60 pounds. Must have a solid electronics aptitude. Must be able to work any day of the week and any shift.  Must be 21 years of age.  Must be able to get along with co-workers and work as a team.  Note:  Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Harrah’s Northern California.   Essential Job Functions: Provides technical support to the Surveillance Department Maintains, repairs and installs all surveillance equipment used by the department. Must be able to operate the following equipment:  Monitors, switches, computers, controllers, and cameras.  Able to meet installation and repair deadlines. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:            Must be able to sit or stand for long hours observing numerable CCTV screens.  Must be able to climb into ceiling areas, and work and maneuver in close quarters and enclosed spaces. Must be able to respond calmly in crisis and stressful situations.  Must be able to see and, also remember the specific details of incidents and persons.  Must be able to lift up to 50 pounds.  Must be able to give court testimony when necessary and write detailed reports.  Must be able to change shifts on short notice.   Must be able to read, write, speak and understand English.   Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Must be able to work in a low light environment Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Maintains all greenery and landscaping throughout the property including all maintenance of planters and water systems. Qualifications :  Must have high school diploma or GED Must possess a valid California driver’s license.  Must be able to get along well with co-workers and work as a team player.  Must possess excellent customer service skill.  Must have at least two years previous experience in landscaping/gardening with appropriate certification. Essential Job Functions: Keep property and landscaping clean by inspecting property each morning and picking up any trash, debris littering the grounds. Performs necessary landscaping including mowing, tree/shrub trimming & plant care (inside & out). Empty outside trash containers daily located in parking garages and outside areas. Wash trash cans as necessary for cleanliness and odor control. Physically walk the entire property and pick up all trash on grounds. This includes behind buildings and in shrubbery. Police all cigarette butts and dispose of properly. Collect and disposes of all leaves, limbs, and refuse. Maintain assigned area’s including grass, trees, plant life, and inside plants. Must have an owner’s attitude and take responsibility for assigned areas. Have experience with sprinkler systems. Initiates or responds to work orders, assigned to staff as applicable, follow-up and verify completion of this work, and expedite and approve payment (in conjunction with Facility Manager) for completed work. Ensure accurate recordkeeping Must display and maintain a sense of urgency regarding all Casino business. Visually inspect tools, equipment, or machines Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Assists trades and custodial department as required Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work in extremes of temperature in excess of 115 degrees or below 10 degrees.  Must be able of hearing in the full audible range in high noise conditions and possess average vision and color perception.  Must be able to stoop, bend, jump, and carry heavy loads, run level surfaces as well as up or down stairs.  Must be able to lift at least 50 pounds.  Must possess coordination and dexterity to drive power sweeper, forklifts, scissors lifts and other equipment.  Must be able to think clearly and respond calmly in emergency situations.  Must be able to learn and retain locations, operation and repair procedures of the property’s equipment. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :  Responsible for all cash service needs of our casino guests while maintaining appropriate accountability for inventory. Delivers truly great guest service while performing transactions such as chip redemption, check cashing and credit card cash advance, along with servicing our in-house check-cashing players.  Qualifications :  Must have a high school diploma or GED Must be at least 21 years of age Must present a well-groomed appearance Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator One year previous United States currency money handling work experience preferred Must read, write, speak, and understand English Must be willing to serve customers from a variety of backgrounds Able to pass mandated regulation and department testing   Essential Job Functions: Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations. Conducts all transactions in a confidential manner. Cashes Chips, Fast Cash Tickets, Travelers Checks, Coupons and exchanges loose coin. Uses QCP workstation and processes automated & manual check cashing and credit card advances for guests. Completes guest enrollment process for QCP/ACM check cashing and credit card cash advances Must be willing to learn, understand and adhere to all Title 31 requirements for reporting, record keeping and cash handling procedures for MIL’s, MTL’s, CTR’s and SARC’s. Accepts and assists with guest completion of check cashing applications. Records information regarding transactions on reports and forms. Maintains internal controls with reports describing errors and discrepancies. Completes required Title 31 entries to Monetary Instrument Log and Multiple Transaction Log. Collects and records required guest information for completion of Currency Transaction Reports. Collaborates with work-group and all support departments to ensure player satisfaction. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems. Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances. Maintains confidentiality of all player accounts. Maintains security and confidentiality of files, records, and lists. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. PHYSICAL, MENTAL, AND ENVIORNMENTAL DEMANDS Must be physically mobile with reasonable accommodation Able to lift and carry up to 50 lbs. (e.g., bag of coins) Able to stand, walk, stoop, talk, hear, and reach at least 2 feet across a counter Must have the manual dexterity and coordination to operate office equipment (including computers, jet sorts, and 10 keys), handle currency, tokens, coins, keys, and buttons Must have good close and medium range vision with the ability to distinguish between colors Able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust Able to work at a fast pace in mentally and physically stressful situations Able to walk and remain standing for 8 to 10 hours with breaks Able to safely push or pull a cashier cart when fully loaded Able to differentiate between various denominations of currency and chips.. Must maintain professional composure in all situations (e.g., demanding or threatening customer and during periods of high business volume)  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Assists with the overall day-to day operations of the cashiering department.  Distributes moneys to gaming guests via check cashing, conversion of coins, tokens and gaming checks into currency and exchanges foreign currencies.  Protects company assets while dealing with the public in an efficient and courteous manner.  Qualifications :  High school graduate or equivalent is preferred.  Prior experience in handling large sums of money, with one-year previous Cage Cashier experience required.  Demonstrated ability to lead others.  Knowledge of casino cashier rules, procedures and administration. Strong organizational, managerial and communication skills.  A proven proficiency with computers and 10 key adding machines, with some knowledge of computer keyboard, is preferred.  Must be able to enter data, read, and interpret output from a computer.  Must be able to stand for long periods.  Must be willing to learn all phases of Cage activity.  Must have good math abilities.  Must have excellent guest and human relations skills.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Performs banking activities for this property, including safekeeping, processing of checks, markers and other cash equivalencies.  Provides support and assistance to cashier shift managers and cashiers.  Ensures and recommends changes that ensure a high level of guest service.  Adheres to compliance of all gaming regulations and any other governing agents where applicable.  Provides assistance to other departments where cashiering and check cashing experience may be applicable.  Apprises managers of performance problems with cashiers as required.  Proficient in all aspects of cashiering.   Contribute and assist in the evaluation of employee performance reviews.  Provide and administer all new hire training. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift, carry, and/or push up to 50 pounds.  Must be able to stoop, bend, grip objects, kneel, have good finger movement, and be able to differentiate colors.  Must be able to rack and stack chips.  Must be able to learn and follow strictly Regulation 6A and other gaming regulations.  Must be able to handle a stressful environment and tolerate secondary smoke.  Must have the manual dexterity and coordination to operate office equipment, including Jet sorter, a 10 key adding machine, PC computers, fax machine and photo copier.  Must be able to read, write, speak, and understand English.  Must be able to respond to visual and aural cues  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Provide a wide range of secretarial and administrative support to the Vice President.  Act as a liaison between property and corporate office as well as senior administration staff. Coordinate and schedule priorities. Perform other related duties as assigned. Qualifications :  Five years administrative or secretarial experience required with a minimum of one year work experience with a senior level executive in a company.  Must be able to type at least 60 wpm.  Must possess strong computer skills; to include Microsoft Word, Excel, PowerPoint and Outlook.    Must have extremely strong customer service and communication skills to handle guests and employee complaints, competitors, and investors.  Must possess excellent communication, organization and interpersonal skills.  Must be able to get along well with co-workers and work as a team. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.  High school graduate required. A wide degree of creativity and latitude is expected. Must present a well-groomed appearance. Essential Job Functions: Acts with discretion and confidentiality in handling information administered at the senior level.  Responsible for the smooth and efficient operation for the executive office.  Provides a variety of administrative functions Schedules appointments and gives information to callers. Researches, edit and draft responses and other written material for the Vice President’s signature.  Composes responses based on organizational practice, policies and procedures.  Creates and prepares documents including correspondence, forms, reports, charts and graphs.  Ensures that all correspondence related to customer inquiries and complaints are processed in a timely manner.  Places, accept and screen inquires, via telephone or personal contact, and direct them to the appropriate individual.  Arranges interviews and meetings.  Exercises discretion and independently handle incidents and meetings when deemed the Vice President’s attention and presence is not required.  Arranges services including air and ground transportation, accommodations, scheduling etc. Contacts managerial and staff personnel for collection of data, statistics and reports. Performs follow-up on reports or special assignments.  May direct and lead the work of others. Takes dictation and transcribe notes of correspondence, reports and conferences.  Assures accurate files and record keeping.  Receives, open and distribute incoming mail and documents.  Assigns and distribute work to other clerical and office employees.  Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. May assist with compiling and developing the annual budget Relies on experience and judgment to plan and accomplish goals Performs a variety of complicated tasks. Physical, Mental & Environmental Demands:            Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier.  Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Job Summary : This position is responsible for performing skilled or technical duties involving repair, maintenance, construction, alteration, inspection, and preventative service to assure continuous operation of all assigned building and mechanical facilities. Qualifications :  Must have a minimum of two years experience in at least two of the following areas:  heating, cooling, electrical, television, plumping or telephone systems.  Must possess a high school diploma or equivalent.  Must provide own hand tools.  Must be able to read, write, speak and understated English.  Must be able to work in extreme temperatures.  Must be able to get along well with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Performs preventive maintenance and repair duties on all building mechanical systems, equipment and tools.  Operates and repairs energy management equipment.  Operates life safety systems, maintenance and repair in public areas.  Meets the attendance guidelines of the job and adheres to departmental and company policies.  Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work in extreme temperatures as hot as 115 degrees or as low as 10 degrees below zero.  Must be able of responding to aural cues in full audible range in high noise conditions and be able to respond to visual cues and possess color perception.  Must be able to stoop, bend, jump, carry heavy loads, and run on level surfaces, as well as, up and down stairs.  Must be able to lift up to 100 pounds and carry up to 50 pounds.  Must be able to quickly maneuver around casino areas.  Must be able to tolerate second hand smoke.  Must possess coordination and dexterity to work with power and hand tools, such as, drills, electric saws, hammers, sewer snakes, etc.  Must be able to think clearly and respond calmly in emergency situations.  Must be able to learn and retain locations, operation and repair procedures of the property’s equipment, mechanical systems and life safety systems.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Protects company assets and the welfare of guests and employees of Harrah’s Northern California.  Assists the supervisor in their duties as assigned. Qualifications :  Must possess skills in investigation as well as knowledge of gaming regulations and company internal controls.  Previous Security experience is preferred.  Excellent written and oral communication skills are required.   Must have excellent supervisory and interpersonal skills.  Must possess excellent customer and employee relations skills.  Must be able to work any day of the week and any shift.  Must be able to obtain Alcohol Awareness, First Aid and CPR certifications.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Must be 21 years of age.  Must have valid California Driver’s License with no DUIs or Suspensions within the last three years Essential Job Functions: Responsible for the safety and well-being of guests and fellow employees.   Investigates various incidents that concern the welfare of the casino.  Reviews and approves all documents as needed.  Assist the Security Shift Supervisor in the supervision and direction of Guest Safety Officers in performing their duties and procedures of the company.  Assists the supervisor in preparation of schedules and daily paperwork.  Develops a strong working relationship with the police department.  Provide supervision and leadership in the supervisor absence.  Performs all duties of a Guest Security Officer when necessary.  Conducts good public relations with all guests and company employees.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:            Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.  Must be able to physically restrain adults more than 200 pounds.  Must be able to respond calmly in crisis and stressful situations.  Must be able to work independently.  Must be able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces as well as up and down stairs.  Must be able to lift and carry up to 60 pounds.   Must be able to push or pull up to 150 pounds.  Must be able to make rational decisions when handling guest and employee issues. Must be able to see and remember the specific details of incidents and persons.  Must be able to give court testimony when necessary and write detailed reports.  Responds to visual and aural cues.  Must be able to read, write, speak, and understand English.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.  Must be able to work in a low light environment Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Performs daily preventive maintenance program to ensure maximum Performance and condition of all slot machines.  Position also entails project involvement with slot machine installations, moves, and modifications. Qualifications :  High school graduate or equivalent is required.  Slot Repair school or college graduates preferred.  Slot technician experience is preferable.  Must have a working knowledge of slot machines, peripheral gaming equipment, and a fundamental knowledge of electronics and  computer networks. Working knowledge of the SG/Bally Slot Data System version SDS-13.2 is preferred but not required. Must be able to get along with co-workers and work as a team.  Willing to work any day of the week and any shift. Essential Job Functions: Responsible for the execution of Preventive Maintenance Program standards developed by Slot Performance team.  Technician’s role is to ensure maximum performance and reduce machine downtime by meeting monthly quotas of machines serviced.    Minor repairs of machines may be required during the preventive maintenance service time.  Additional functions include involvement in daily moves and modifications projects to continue to build knowledge base and experience levels. Physical, Mental & Environmental Demands:            Ability to work on integrated circuits, computers, test equipment.  Fundamental knowledge of electronics is essential. Must be able to quickly maneuver and work inside assigned area, while quickly man lift, pull, push and carry up to 100 pounds.  Must be able to turn key constantly.  Must be able to stand and walk for long periods of time.  Must be able to bend, crouch, kneel and twist. Must be able to continuously and quickly maneuver around casino Slot areas for entire shift.  Must be able to tolerate stressful situations.  Must be able to have dexterity in both hand and finger movement.  Must be able to handle and solve any concerns and questions customers may have.  Must be able to speak, read, write and understand English.  Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Deep cleaning of all Food Department back of the house areas/equipment within levels of sanitation in accordance with Health Department. Qualifications :  Six months previous kitchen worker experience is required.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Degreases, cleans and polishes the kitchen hoods. Wipes down all walls & doors. Cleans grease build up behind all equipment. Cleans and degreases all pipes. Polishes all outsides of refrigerators. Cleans and polishes tables, counters, shelves, steam tables and hand sinks. Cleans and degreases grills, stoves, fryers, broilers, burners, ovens, flat tops and all prep areas. Cleans all air vents and air conditioning registers. Cleans and degreases all rubber matting Removes all garbage, washes trash cans and replace liners. Sweeps floors to remove any gum or substances. Soak floors with degreaser. Use floor cleaning machine to scrub kitchen floors. Cleans drains and pours enzyme into drains. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Works a flexible schedule including weekends, evenings and holidays Works a reasonable amount of overtime when required Physical, Mental & Environmental Demands:           Must be able to work inside and maneuver throughout the kitchen areas. Must be able to tolerate temperatures in excess of 100 degrees near dish machine, or cold in excess of 0 degrees in freezers. Must be able to use the cleaning equipment/chemicals including but not limited to floor scrubbers, vacuums, blowers, degreaser, multi-purpose, enzymes, etc.  Must be able to operate all kitchen equipment and machinery.  Must be able to lift up to 100 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond to visual and aural cues. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Responsible for providing friendly, excellent service to every customer whom approaches the bar.  Prepares and pours drinks for Fine Dining customers and cocktail servers.  Handles all cash transactions accurately. Qualifications :  Two years previous experience as a bartender is required.  High school degree or equivalent is preferred. Must have dexterity and capability to learn entertainment pouring (flair pouring). Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent customer service and communication skills. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be 21 years of age.  Must be able to work any day, any shift.  Must be able to get along well with co-workers and work as a team.  Must be willing to participate in on-going training in the beverage field.  Must have knowledge of current property events, promotions and attractions.  Essential Job Functions: Greets and welcomes all guests in a pleasant and professional manner.  Prepares and pours all types of drinks for customers and cocktail servers upon request in a timely manner. Provides entertainment for guests through entertainment/flair pouring. Provides to customers property information on current events, promotions and attractions. Processes all cash transactions by accepting money and making necessary change accurately and presents customer with bar receipt.  Converts cash to coin for any customer playing the slot machines in the bar area.  Meets the attendance guidelines of the job and adheres to departmental and company policies.  Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift.  Must be able to stand for long periods of time. Must be able to converse over the telephone in an environment with loud background noise.  Must be able to lift up to 75 pounds.  Must be able to stoop, bend and reach.  Able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers.  Able to use hand motion when cleaning and wiping bar counter.  Able to bend, pull and carry bar stock to refrigerators and cabinets.  Responds to visual and aural cues.  Able to complete required paperwork for cash transactions.  Able to operate a variety of equipment. Must be able to simultaneously handle the demands of many customers and waitstaff.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : The Inside Sales Host’s foremost role is to act as the primary growth engine for VIP marketing, owning outbound sales telemarketing to a broad range of Harrah’s customers.  In this role, you will develop strategic relationships with customers in key feeder markets for whom you direct account development and drive business to casino properties – consistently converting sales activities into casino trips with a seamless hand-off to the on-property service team.  Insite Sales Hosts will exude an exceptional motivation to serve while building rapport through commercial awareness and anticipating customer needs in creation of their pre-trip itinerary.  As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team. The ideal candidate for this position will be resilient, tenacious, and committed to p ersonalizing interactions to drive performance that is highly measured .  To be best positioned to succeed, candidates should have a keen sense of personal ambition, excellent telephone communications skills, and the ability to engage others to commit to action. Qualifications :  One to three years experience casino/hotel, customer service, host, or telemarketing experience required. College degree or equivalent experience preferred but not required. Ability to think independently in making decisions to maximize customer service experience and program profitability. Ability to effectively manage time and perform multiple tasks simultaneously. Must be proficient with customer Point-of-Service systems. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.  Excellent interpersonal skills required. Must have excellent oral and written communication skills. Must be able to listen and respond to visual and aural cues.  Essential Job Functions: Responsible for developing and maintaining coded player block through direct mail, email, telemarketing, and leveraging databases. Actively participates in telephone solicitation and coordinates personalized direct mailings for assigned cities. Works to utilize transportation resources to actively recruit VIP players Ensures seamless hand off of guest pre-trip itinerary for flawless on property execution by VIP Host Team. Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Responds to and consistently meets the needs of clients. Supports and cultivates new ideas and methods to deliver business solutions. Identifies ways to increase efficiencies or improve product or service. Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business. Prepares project plans that aid in moving project forward. Must be knowledgeable of all happenings on property and in market.  Keeps track of existing products/services and/or progress on new initiatives. Develops skills to handle increasingly complex matters. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Politely gives consistent, timely and accurate information and finds answer when unsure. Projects warmth and enthusiasm in person and on the phone; builds rapport to strengthen relationships and encourages trial as well as repeat visitation. Critical Competencies: Approachable: Spends the extra effort to put others at ease. An exceptional listener who is gracious, sensitive and patient. Initiative: Create and seize opportunities to win, even when faced with ambiguity. True passion for results. Interpersonal Savvy : Builds rapport quickly by listening, sharing, understanding and comforting. Outside In: Obsessed with exceeding customer expectations. Passionate about service improvements. Self-Assurance: Confident in ability to meet goals. Composure: cool under pressure; doesn't show frustration or become defensive when faced with challenging or stressful situations; not knocked off balance by the unexpected; a settling influence with others.                                                                                                                        Planning Agility: sees ahead to prepare competitive strategies and plans; accurately scopes & plans tasks; sets clear goals and evaluates personal performance against results; anticipates future challenges and adjusts for roadblocks Physical, Mental & Environmental Demands:           Must be able to continuously maneuver around office.  Must be able to move quickly around property.  Must be able to bend, crouch, kneel, twist and work at a desk.  Responds to visual and aural cues. Must be able to work independently and proven to be self-motivated.  Must be able to speak, read, write and understand English.  Must have the manual dexterity to operate a computer and other office equipment.  Must be able to respond calmly and make rational decisions when handling guest’s needs.  Must be able to tolerate areas containing second hand smoke. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Responsible for supervising the day to day Stewarding operations manages staffing shifts to ensure all assigning tasks are done. Inspects for quality work and maintains kitchen area cleanliness. and leads Directs all aspects of washing and cleaning of food preparation areas.  Qualifications :  At least three years of stewarding or related janitorial experience with one year in multi-outlet operation and one year in supervision preferred. College degree preferred.  A working knowledge of sanitation requirements.  Bilingual in Spanish preferred.   Knowledge of P & L statements and budget. Must be computer literate.   Ability to administer direct supervision of assigned staff, and be flexible, patient, understanding, fair and firm. Must be able to work independently.  Must be able to work in a fast-paced environment.  Must be able to perform physical job duties of line employees if necessary. Essential Job Functions: Responsible for planning and preparation of annual budget and capital expense requests. Prepare weekly work schedules for all stewarding personnel. Establishes and conducts training programs for stewarding personnel.  Encourages cross training.  Maintain records required for the efficient operation of the department.  Maintain approved labor costs.  Counsels, guides and instructs personnel in the proper performance of their duties.  Must be willing to work long hours.  Must be able to work closely with all levels of management.  Must have understanding of pest elimination.  Trains, develops, and directs stewarding staff using approved management practices. Interviews and selects employees. Conducts Performance Reviews, makes recommendations for wage increases and promotions. Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Monitors legal compliance with federal, state, and gaming laws Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to maneuver and work inside kitchen area, sometimes in heat in excess of 100 degrees or cold in excess of 0 degrees.  Must be able to stoop, bend, kneel, crouch, reach, push and pull while performing kitchen duties.  Must be able to respond calmly and make rational decisions when handling employee conflicts or in stressful situations. Must be able to lift up to 75 lbs.  Must be able to push and pull carts weighing up to 200lbs.  Must be able to respond to visual and aural cues.  Ability to read, writes, speak and understand English fluently.  Must be able to operate all kitchen equipment and machinery.  Must be able to operate a computer.  Must be able to complete all appropriate paperwork for the Stewards Department. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Supervises for the operations of Slot Operations and Casino Beverage, placing special emphasis on guest service while securing casino assets. Monitoring the day to day operations ensuring compliance with federal, state, and gaming laws. Create a positive employee experience through motivation and coaching. Qualifications :  High school diploma required.  One-year casino experience required, preferably in slot operation.  Must possess strong supervisory and leadership skills.  Previous guest contact experience required.  Must possess a thorough understanding of slot floor operations.  Must have strong knowledge of the various internal written and verbal codes/abbreviations.  Must project professionalism and possess excellent verbal and written communication skills.  Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations and Beverage service is required.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Responsible for supporting the VP of Marketing & Casino Operations in all departmental initiatives related hiring, training, and process/procedure development Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. Responsible for monitoring staffing levels, bank/floor assignments daily and weekly schedules to include breaks. Directly responsible for training Slot, Beverage and Valet employees, providing each with the knowledge and appropriate direction to perform his/her responsibilities. Monitors compliance with all established company, departmental and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations. Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.  Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules. Maintains security of all games, money, and employees. Takes advantage of opportunity to build long term relationships with customers. Routinely strives to build and maintain rapport with Guests and handles customer disputes, making every effort to achieve customer satisfaction.  Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate. Monitors the performance of all employees and provides training and coaching as necessary. Make recommendations to the Operations Manager to improve the efficiency of the department and build business. Builds a rapport and coordinates daily functions with support service departments. Acts as role model and always presents oneself as a credit to Harrah's and encourages others to do the same.  Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts Performance Reviews Makes or recommends wage increases and promotions Provides for safety and security Handles employees' complaints or grievances Recommends disciplinary action or disciplines employees Plans work Supervises and monitors work Ensures departmental compliance with all regulatory, internal controls, policies and procedures. Supervises staff performance as pertains to department procedures, customer service and compliance with Indiana Gaming regulations. Verifies and reviews jackpot transactions. Complies with IRS and internal controls regarding payouts. Administers coaching and provides staff development. Leads staff in proper performance of duties. Assist patrons, investigates complaints and provides resolution. Ensures service equipment is handled safely and with reasonable care. Responsible for keeping current on staff and supervisory trainings to include: quality guest service, responsible gaming, safety and sanitation, and alcohol awareness. All other job duties as assigned  Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino.  Must be able to lift up to 40 pounds.  Must be able to bend, reach, kneel, twist and grip items.  Must be able to walk and be on feet for long periods of time.  Must have a sense of urgency and keep up with fast paced business practices.  Must be able to work in stressful situations.  Must possess basic math skills.  Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights. Must be able to work a varied schedule including holidays, nights and weekends as needed  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Ensures superior food preparations and presentation. Prioritizes cooking to fill food orders and plating in a quick, timely and accurate manner while keeping a safe, secure, and clean environment.  Qualifications :  Six months prior experience as a cook or cook’s helper.  Previous working knowledge of point of sales system preferred.  Must be able to provide own tools.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must possess good customer service and communication skills.  Must present a well-groomed appearance.  Local health department sanitation certificate required. Essential Job Functions: Prepares and produces menu items to standards in a quick and efficient manner.  Prepares items such as but not limited to salads, appetizers, beef, poultry, seafood, etc.  Prepares, cooks, and seasons all food.  Effectively and efficiently prepares food in fry cook broiler and Garde Manger.  Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.   Adheres to kitchen maintenance and sanitation programs.  Maintains assigned station and equipment in a clean and sanitary condition. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside a kitchen and on a fry line during most of shift.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to tolerate areas with extreme hot and cold temperatures.  Must be able to lift up to 100 pounds.  Must be able to push and pull carts weighing up to 300 pounds.  Must possess coordination and dexterity to use kitchen utensils such as knives, spatulas, food tongs, etc.  Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.  Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.  Must be able to respond to visual and aural cues.  Must be able to speak, read, write, and understand English. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes 

Job Summary : Owns all aspects of the strategic relationships with a specific group of VIP players for whom they direct account development, relationship building and service while on property.  Responsible for developing a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities.  Serves as the main point of contact for the property’s very best guests; exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. Must be an intuitive and creative problem solver who strives to delight guests, is committed to proactive service recovery and is skilled in social awareness.  The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer facing role as well as the ability to develop relationships via the telephone.  To be best positioned to succeed, candidates should have a keen sense of personal ambition and the ability to engage both their customers and their team members to commit to action. Qualifications :  Three to five years of experience in casino/hotel, customer service, host or other account management experience required (Luxury service experience preferred). Ability to think independently in making decisions to maximize customer service experience and program profitability. Excellent interpersonal, communication, problem-solving and analytical skills required. Must have excellent customer service skills. Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.  Excellent networking abilities. Must have excellent oral and written communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs. Builds loyalty among valued VIP customers by developing relationships and effectively utilizing marketing and upscale sales techniques. Maintains relationships with VIP guests through personal contact by phone and in person with the goal of maximizing gaming revenue goals as set by the management team. Spends a significant amount of time customer facing and participating in special events and social functions. Coordinates as needed with VIP Hospitality team to lead successful delivery of guest trip itineraries, leveraging partnerships throughout the property (with Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service. Establishes, coordinates, and leads both on and off-property VIP events. Issues customer comps and offers as necessary, within authorized program guidelines. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Other duties as assigned   Physical, Mental & Environmental Demands:           Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently.  Must be able to respond to visual, olfactory and aural cues.   Must be able to operate in mentally and physically stressful situations. Must be able to work a flexible schedule including weekends, evenings and holidays. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Ensures superior food preparations and presentation. Prioritizes cooking to fill food orders and plating in a quick, timely and accurate manner while keeping a safe, secure, and clean environment. Qualifications :  Minimum 5 years prior experience as a cook. Previous working knowledge of point of sales system preferred.  Must be able to provide own tools.  Must be able to work any day of the week and any shift.  Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance.  Must have or obtain local health department sanitation certificate or food handler’s card. Essential Job Functions: Prepares and produces menu items accurately to standards in a quick and efficient manner.  Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.  Prepares items such as but not limited to salads, appetizers, seafood, beef, and poultry, etc.  Prepares, cooks, and seasons all food.  Effectively and efficiently prepares food in fry cook broiler and Garde Manger.  Adheres to kitchen maintenance and sanitation programs.  Maintains assigned station and equipment in a clean and sanitary condition. Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be able to work inside a kitchen and on a fry line during most of shift.  Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.  Must be able to tolerate areas with extreme hot and cold temperatures.  Must be able to lift up to 100 pounds.  Must be able to push and pull carts weighing up to 300 pounds. Must possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs, etc. Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.  Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.  Must be able to respond to visual and aural cues.  Must be able to speak, read, write, and understand English and be able to conduct conversations with peers in a distinctive and persuasive manner. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Responsible for supervising the day to day operations of Restaurants. Ensures department service goals are achieved. Embraces and maintains company service culture and core values. Ensures superior guest service, engaged team members as well as maximizing profitability for our company in a safe, secure, and clean environment. Exhibits leadership and vision to align, inspire, develop, and motivate team members.   Qualifications :  Minimum 4 years related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required. Excellent interpersonal customer service, communication, team building and problem-solving skills are required. Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speaking effectively before groups of customers or employees of organization. Skill in solving practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form. Essential Job Functions: Supervises the daily operation of QSRs effectively and efficiently. Responsible for successfully operating QSRs as measured through Total Service and EOS / SFS scores Ensures highest degree of customer satisfaction for QSRs. Analyzes and evaluates QSRs operations to best achieve cost effective running of the outlet. Must be able to able to work successfully with a variety of diverse team members throughout the property. Conducts pre-shift meetings, makes daily schedule adjustments and controls shift staffing levels to meet budgeted labor costs, supervises employees job performance (including coaching and feedback). Hires staff and ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating. Insures proper usage and requisitioning of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.   Ensures legal compliance with other federal, state, and gaming laws Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet. Performs other duties as assigned. Conducts Performance Reviews, including recommends wage increases and promotions Handles employees' complaints or grievances Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:           Must be physically mobile with reasonable accommodations. Must be able to sit, stand or walk for long periods of time. Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts. Must be able to maneuver throughout the outlet. Must be able to lift and carry up to 45 pounds.  Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet.  Must be able to respond to visual and aural cues. Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machine and photocopier.  Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to read, write, speak, and understand English. Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary : Directs and coordinates activities of up to 12 employees on 3 shifts engaged in repair, maintenance, and installation of machines and equipment, and in maintenance of buildings, grounds, and utility systems. Qualifications :  High school diploma or equivalent Minimum of 4 years’ supervisory experience; 2 years as a supervisor or manager in a Facilities department Ability to work with internal management and staff, as well as, outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.  Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.  Must be able to handle demanding situations and be willing to work any shift and long hours when necessary. Must be able to get along with co-workers and work as a team.  Must present a well-groomed appearance. Essential Job Functions: Reviews job orders to determine work priorities.  Schedules repair, maintenance, and installation of machines and equipment to ensure continuous productive operations.  Directs maintenance activities on utility systems to provide continuous supply of heat, air, electricity, water, or gas required for operations.  Develops preventive maintenance program.  Reviews quality control and maintenance reports and statistics to play and modify maintenance activities.  Inspects operating machines and equipment for conformance with operational standards.  Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.  Requisitions tools, equipment, and supplies required for operations.  Directs training of workers to improve work performance.  Assigns work duties, reviews work performance, recommends employee actions regarding hiring, promotions, performance, demotions, disciplinary actions, and terminations. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required.  Physical, Mental & Environmental Demands:  Must be able to move in and around the casino floor. Must be able to respond calmly and handle many customers’ demands in a fast paced environment. Must be willing to travel. Must be able to work independently.  Must be able to respond to calmly and make rational decisions, when handling guest and employee conflicts.  Must be capable of maneuvering for prolonged periods of time.  Responds to visual and aural cues.  Must be able to read, write, speak and understand English.  Must be able to stoop, bend, as well as, maneuver up and down stairs.  Must be able to lift 50 pounds.  Must have the manual dexterity to grab, grip, type, pull, hold, tear, sort, reach, and file appropriate paperwork.  Must be able to operate the following equipment: computer, telephones, fax, and copy machine.  Must possess the coordination and dexterity to work with sweeper, high-pressure steamer, company vehicles, front loaders, manlifts, backhoes, and other necessary equipment.  Must be able to perform physical and mental duties of engineering personnel.  Must be able to recognize and respond to individuals with their questions.  Must be able to learn and retain locations, operation and repair procedures of this property’s mechanical systems, equipment and life safety system.  Must be able to tolerate areas containing second hand smoke, dust and bright lights.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.  Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribe.

Job Summary : Receives, stores, issues, delivers and accounts for materials handled by the Warehouse Department.   Qualifications :  Prior receiving (especially food) experience highly preferred.  Must be computer literate.  Must be able to read, write, speak and understand English.  Must be able to perform arithmetic calculations.  Must possess a valid California driver’s license.  Must be able to work well with co-workers as a team.  Essential Job Functions: In all products being delivered to the hotel/casino and delivers products to the proper department within the hotel casino.  Inspect packages and count for accuracy.  Delivers for federal express, UPS and RPS mail packages to the appropriate departments.  Moves furniture and office equipment, from one department to another department.  Verify all items listed on invoices and requisitions with items on pallet.  Weigh pallet and adjust invoice Deliver items to the proper department or store man for storage. Works a flexible schedule including weekends, evenings and holidays.  Works a reasonable amount of overtime when required. Physical, Mental & Environmental Demands:            Able to continually push and pull heavy materials weighing up to 200lbs. Must be able to maneuver throughout the casino and hotel areas to deliver items.  Must be able to reach below and above shoulders while performing receiving duties.  Must be able to lift up to and carry up to 70lbs continuously.  Must possess the ability to operate a pallet jack, forklift, weigh scale and pull carts and dollies filled with items weighing up to 100 lbs.  Must be able to perform functions accreted in a noisy, busy environment.  Must be able to work in extreme temperatures; below 10 degrees Fahrenheit in freezer to over 115 degrees Fahrenheit outdoors.    Must be able to tolerate foul odors. Must be able to respond to visual and aural cues.  Must be able to handle stress indoor pressure.  Must be able to work up to performance standards.  Must show customer sensitivity as well as make situation/problem analytical judgment.  Must be able to work with little supervision.  Must have good communication skills and have a positive attitude.  Must be able to work well as a team player as well as independently. Must be able to lift continuously through the day.  Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our  policy  to provide  equal employment opportunity  to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes